Enterprise Strategy & Interactive Experience (iX) Americas Leader, IBM Global Business Services
Washington DC-Baltimore Area
Senior Director Relationship Management
October 1997 to 2001
Vice President, Business Transformation
2011 to 2012
National Account Director
1993 to October 1997
June 2017 to May 2020
Baltimore, Maryland Area
Senior Vice President
2013 to May 2016
Managing Partner, Enterprise Strategy & Interactive Experience (iX) Americas Leader
Digital Practice Leader, Global Consulting Services
May 2016 to June 2017
Vice President, COO, Industry Practice Leader
2012 to 2013
Vice President, Account Management Group Leader
2009 to 2011
Vice President, Industry Leader
2000 to 2011
What company does Jennifer Quinlan work for?
Jennifer Quinlan works for Merkle
What is Jennifer Quinlan's role at Merkle?
Jennifer Quinlan is Senior Director Relationship Management
What industry does Jennifer Quinlan work in?
Jennifer Quinlan works in the Marketing and Advertising industry.
💼 Past Experience
In the role of iX Americas Leader, Jennifer Quinlan was responsible for the strategic planning, development, and execution of industry wide business transformation initiatives for IBM. SheLed the Board level initiative in defining, leading and implementing enterprise wide business transformation objectives. Transformation objectives to improve profitability, client satisfaction, and employee satisfaction. She is also responsible for change management including enterprise communication, planning and training. improved delivery and resource management by defining growth and delivery resources, role objectives, tools, utilization targets and measurement tracking. In addition, she also managed integrated direct marketing programs and client relationships for national accounts in telecommunications and commercial services industries. While her responsibilities at Merkle were in the areas of business strategy, growth objectives, develop strategic partnerships and talent development, her responsibilities at IBM were in the area of technology and data management. Jennifer Quinlan also led the organization's strategy, growth and Client Impact initiative. Her work at Merkle was in the area of developing customer relationships, strategic consulting, integrated multi-channel marketing planning and execution, and ensuring the delivery of significant revenue contribution.
Jennifer Quinlan is a Broadcast Journalism major from Northeastern University who spent two years working in television production. After a year of production work, Quinlan shifted her focus to broadcast news and news media studies, also obtainning a minor in political science. Quinlan majored in Broadcast Journalism and Political Science and earned a 3.9 out of 4 on the exams, making her a “completed” graduate.
💡 Technical & Interpersonal Skills
Jennifer Quinlan's professional, technical, and interpersonal skills:Peer-returning, communication, travel, problem solving, analytics, and people skills are essential in a position such as Jennifer Quinlan's. Quinlan has a proven track record of returning service and resolving customer issues quickly and efficiently. She also has a strong ability to communicate with customers and company stakeholders. Quinlan is also a capable problem solver, able to come up with innovative Solutions to complex problems. Additionally, she is very efficient in her Travels, able to make quick and efficient connections with people in different parts of the World. Quinlan is also a highly reliable and trusting individual, an attribute that is essential in any role where she will be working with other people.
Extraversion (E), Intuition (N), Thinking (T), Judging (J)
3 year(s), 4 month(s)
There's 94% chance that Jennifer Quinlan is seeking for new opportunities
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