Jennifer Pirrera's Email Addresses & Phone Numbers

📖 Summary

Shop and Business Manager @ Adventure Vacations I managed schedules, performance and reviews of retail gear and gift shop employees, managed shop inventory with a custom MS Access database, implemented website updates, helped start up a new rental and sales department for Stand-Up Paddle Boards, and worked side by side with the owner as we saw the annual sales increase by 30%. From May 2010 to September 2010 (5 months) Product Owner @ CodeScience Working with clients: building and enhancing Apps for SalesforceExample Apps:SMS Texting AppFinancial Services Onboarding AppHealthcare Care Coordination AppHealthcare Manufacturing AppSales Commission Estimator AppAssessment Builder AppBanking Customer Community Chattanooga, Tennessee AreaSr. Principal Consultant - Salesforce/FinancialForce Practice @ NTT DATA Americas Client: Worldwide IT LeaderProduct Owner - provide product demos to leadership, create user stories, plan future work, collaborate with Product Managers and Scrum TeamScrumMaster - provide leadership, remove blockers, push toward the goalBusiness Analyst - collaborate cross-functionally toward successful releases, provide consulting for FinancialForce PSA, Salesforce, Data Analysis, Data Migration, and IntegrationsSkilled in Scaled Agile Framework (SAFe) Methodology. From July 2016 to May 2018 (1 year 11 months) Greater Minneapolis-St. Paul AreaPrincipal Consultant @ Modacto *Salesforce Consultant - Business Analyst / Project Manager-Provided Salesforce consulting, configuration, and process guidance for Clients-Led small business Salesforce Implementations-Managed Kimble Professional Services Automation (PSA) Software Optimizations-Delivered user guides and training by role-Created operational and strategic report sets; worked to help clients shift to forward-looking*Internal Operations - create efficiencies, document process, train, audit, invoice*Methodology - work with team to build agile client-facing project methodology, documentation, and processes From May 2015 to July 2016 (1 year 3 months) Minneapolis, MNBusiness Systems Analyst / Project Manager / Operations Coordinator / Salesforce Administrator @ Digineer, Inc. I created new roles within the organization; playing each role for a short time, documenting each role, and then training others into the newly created positions.I also was given the chance to lead a successful Professional Services Automation System (Kimble) implementation/migration. I was part of the vendor selection team, and acted as Project Manager, Business Analyst, Quality Assurance, Change Manager, and Subject Matter Expert for the duration of the software implementation. I was part of a team that collaborated cross-departmentally within Digineer and worked to ensure seamless integration with Salesforce. I provided all company training, and post-implementation support.I also acted as Digineer's Salesforce Administrator and Trainer, and was responsible for Salesforce setup and changes, sales and operations training, and reports and dashboards. I consulted internally to help make Sales, Delivery/Operations, and Finance more efficient through creation of audit reports, excel pivot tables, process documentation, and more...Other internal roles over the past two years: Sales and Marketing Administrator, Office Manager, Consultant Technology Coordinator. From January 2013 to May 2015 (2 years 5 months) Plymouth, MNMathematics Teacher and Independent Tutor @ DeLaSalle High School - Minneapolis DeLaSalle High School, 2008-2010Minneapolis Public Schools - Anwatin Middle School, 2010-2011Migizi Communications - Summer School, 2008-2009Independent Tutor - JenP Tutors, 2010-2011I instructed mathematics in diverse urban school settings, grades 6-12, and supervised 100-150 students daily. I analyzed assessment data to guide instruction, and collaborated cross-departmentally to teach vertically and horizontally aligned curriculum. I was also part of team who developed a sustainable tutoring and mentoring program for at-risk students.Outside of the classroom, provided individual tutoring for both youth and adults, helping them to prepare for high stake tests such as the MTLE and MCA.*Technology committee member and project coordinator, Title I funding coordinator From August 2008 to January 2011 (2 years 6 months) Minneapolis, MNProgram Coordinator @ Bolder Options Bolder Options is a mentoring program for at-risk youth. I collaborated with other team members to help develop a new satellite expansion program, and I then I took the helm and built up the new program. I recruited, matched and supported mentor/mentee relationships, and acted as case manager for 80+ mentor, youth and families.*Initiated program-wide evaluation using Microsoft Access, created internal and outreach program materials, and partnered with community organizations to create opportunities for teens From August 2007 to July 2008 (1 year) Mathematics Teacher @ Saint Paul Public Schools Saint Paul Public Schools - Humboldt Junior High, 2004-2007Four Oaks, Inc. of Iowa - Classroom Counselor, 2002-2003AmeriCorps Member - Hempstead High School Tutor and Mentor, 2001-2002At SPPS, we were trained in Disciplinary Literacy, habits of mind, and teaching to diverse learners. I instructed both ESL and Special Education math classes at Humboldt, maintained and revised Individual Education Plans, and tutored homebound youth. I was able to hold leadership positions, such as coordinating the district-wide textbook adoption process for the school, developing MCA test prep materials, and facilitating workshops on motivating youth and working with diverse student populations. From August 2001 to July 2007 (6 years) Project Engineer/ Project Coordinator @ Sellen Construction Company Seattle, WA - Swedish Medical Center, First Hill, East Tower Construction, to include general exam rooms, x-ray technology rooms, operating rooms, and office space*Managed specific components of the construction life cycle, plus additional subprojects*Project lifecycle included estimation, submittal review, and subcontractor procurement, dependencies and critical timelines, scheduling subcontractors, budget updates, safety measures, change management, analysis of measurements and facility dependencies, weekly status reports, staff meeting facilitation, coordination of product delivery, and punch list management for full project close out*Completed lift drawings (drafting) to unite mechanical, electrical, plumbing and architectural drawings in order to avoid potential issues in material placement*Communicated cross-departmentally to keep projects running smoothly From June 1999 to June 2000 (1 year 1 month) Field Engineer/ Project Coordinator @ Hensel Phelps Construction Co. Internships -Carlsbad, CA - Four Seasons Aviara Resort project teamDenver, CO - Colorado's Ocean Journey Aquarium project teamRaleigh, NC - NHL Arena project team*Facilitated weekly safety meetings for skilled tradesmen, coordinated Material Safety Data Sheets*Coordinated punch list items & project closeout*Updated drawings as per change orders, meeting minutes, project status updates*Responsible for project management process of subprojects (example, coordinating toiletries and doors and windows through the project lifecycle) From May 1996 to August 1998 (2 years 4 months) Project Consultant @ Digineer, Inc. I successfully managed the upgrade and customization of Gemini, a project tracking application. I also facilitated requirements gathering, and team member interviews for a cross-departmental data governance effort that resulted in more meaningful reporting and stakeholder visibility into projects. I elicited reporting requirements for a series of operational and strategic marketing reports, and providing report training to both end users and management, and analyzed data through the use of SQL queries and SQL Server Management Studio. I created data mapping documents, and tested Reporting Services reports.I was also responsible for a high profile project to automate external feeds into internal systems, allowing agents to access relevant data on-demand; I managed team of 10+ members, 20+ business stakeholders and over 100 external stakeholders, and successfully established and maintained lines of communication with 15+ carrier partners. From May 2011 to December 2012 (1 year 8 months) National Financial Institution and Insurance Company