eCommerce Business Analyst/ Product Owner @ Certified Scrum Product Owner From August 2014 to Present (1 year 5 months) Email Marketing Executive @ Work closely with brand marketing teams and creative/ email design team to deliver emails that support brand values and drive communication of our USPs. Use the ESP platform to implement and deliver emails in an effective and timely manner to agreed objectives. Contribute to development of the brands' email marketing plans and also for other customer contact groups. Manage creation and implementation of customer contact plans for a number of key brands. Proactive in identifying email opportunities to generate incremental sales/ customer reactivation within the season, proposing and implementing contingency activity when required. Conduct frequent planned testing to ensure maximum ROI. Work with the Email Coordinator to analyse and understand KPI performance, trends and sales opportunities and feed these into the email planning process. Report KPI measures using the ESP reporting tool. From August 2013 to August 2014 (1 year 1 month) Retail Operations Coordinator - Stores @ In addition to the Project Assistant duties below... Undertook snagging/ defects/ retro-fit reviews, involving store visits with the shopfitter and member of project management company to review any store defects and create rectification plan. Liaison with shopfitter to obtain quotes and timescales for works. Deliver Efficiencies - Identified and delivered £s savings by sourcing an alternative supplier who also delivered a better standard of work. Proposed new processes for stores issues management and procurement/ distribution of store consumables. From March 2013 to August 2013 (6 months) Manchester, United KingdomProject Assistant – New Retail Store Roll-out Programme @ Supplier Liaison - Including price negotiation, quotes, processing purchase orders and invoices, arranging delivery. Maintenance Management – First port of call for all stores when an issue arrises. Liaised directly with our facilities management company to arrange issue resolution within an agreed time span. Follow up to ensure the standard of work is acceptable, and if not, arrange feedback and ensure that the job is completed to the required standard. Created a Planned Preventative Maintenance (PPM) schedule for all stores, including cost and frequency for all jobs. Created 'Admin Manual' for the Stores outlining key processes. From February 2012 to February 2013 (1 year 1 month) Manchester, United KingdomTemporary Roles @ Baines & Ernst Ltd - Admin/ Business Support. Balfour Beatty Workplace Ltd – Admin/ Business Support plus Reception duties at University of Salford, MediaCityUK. From September 2011 to February 2012 (6 months) Manchester, United KingdomWork Experience @ Omniplex supplies a comprehensive range of eLearning solutions to hundreds of private and public sector organisations in the UK, Europe and North America. Created and delivered a revenue analysis based on previous three years trading, with analysis by product category, lead source, region, business sector and customers. Created (powerpoint) presentation for Managing Director summarising the results, key drivers and trends, plus success highlights and areas for potential improvement/further review. From August 2010 to August 2010 (1 month) Work Experience @ Tribourne Catering Services Ltd provides consultancy, design and project management for installation of catering facilities/ outsourced catering.To broaden my work experience I contacted the Managing Director and requested some unpaid work experience at their Head Office. Key achievement - analysed, and reported questionnaire results, then designed and proposed a revised, more valid, questionnaire for future use – this was then implemented. Created a profit and loss analysis based on previous year's invoices, which can easily be maintained and updated. Arranged the printing and distribution of an annual awards evening invitations. Re-organised and updated the filing system with supplier details/ prices. From July 2010 to July 2010 (1 month) Stockport, United KingdomWork Experience @ Created critique of Shop Direct website, plus competition for Marketing Manager. Overview of Finance, Marketing, QA, Publications, Buying, Warehousing. From February 2006 to February 2006 (1 month) Manchester, United Kingdom

BSc Human Biology, Human Biology @ Loughborough University From 2008 to 2011 A Levels, Maths (AS), General Studies (AS), Geology (A level), Chemistry (A Level), Biology (A Level)) @ The King's School Macclesfield From 2006 to 2008 GCSEs, Maths, English (Lit. & Lang.), Science (Double), German, Resistant Materials, R.E., Business Studies @ Holmes Chapel Comprehensive School From 2001 to 2006 Jemima Lloyd is skilled in: Email Marketing, Marketing, Analysis, Retail, Time Management, Negotiation, Microsoft Excel, E-commerce, Online Marketing, Google Analytics, CRM, Direct Marketing, Project Management, Stakeholder Management, Business Analysis