******************************************************* NEW BOOK - JUST RELEASED SEPTEMBER 2013! * "THE 21 UNBREAKABLE LAWS OF SELLING" * ******************************************************* Visit www.Gitomer.com to join us on the Book Tour - coming to Atlanta, Philadelphia, Chicago, Washington DC, Las Vegas, and other cities. You may know me as the author of The Sales Bible, Customer Satisfaction is Worthless - Customer Loyalty is Priceless, The Little Red Book of Selling, The Little Gold Book of YES! Attitude, and 5 other books on sales, business, and personal development. President of Charlotte-based BuyGitomer, I frequently give seminars and conduct internet training programs on selling, customer service, sales management and leadership. My syndicated weekly column, Sales Moves, appears in more than 85 business newspapers, and is read by more than 3,500,000 people. I'm also the founder of Sales Caffeine -- a weekly email sales newsletter that features my work and sales experts from all over the world. In 1997, I was awarded the designation Certified Speaking Professional (CSP) by the National Speakers Association. In 2008 I was elected to the Speakers Hall of Fame. OVER 100 PRESENTATIONS A YEAR. I currently give public and corporate sales training and leadership seminars across North America, run annual sales meetings, and conduct live and Internet training programs on selling, sales strategy, customer loyalty, business social media, and personal development. Reach me at 704/333-1112 or e-mail to salesman@gitomer.com -- www.gitomer.com and www.trainone.com. ****************** ANNOUNCING: Jeffrey Gitomer Certified Advisors And you can be one of the first! (See link below) Specialties: I help salespeople in any industry anywhere in the world. Specialties include: Sales Training | Selling Skills | Leadership Training | Customer Loyalty | Sales Strategy | Leadership Skills | Annual Sales Meetings | Sales Management | Sales Trainer | Keynote Speaker

Founding Partner @ From April 2010 to Present (5 years 7 months) King | International Sales Trainer | Sales Training | Best-Selling Author @ From January 1998 to Present (17 years 10 months) Founder | Sales Trainer | Sales Training Company @ From 1997 to Present (18 years) Professional Speaker @ From 1989 to Present (26 years) Columnist | Writer | Sales Training | Leadership Training @ From January 1988 to Present (27 years 10 months) Author | Sales Training | Sales Trainer | Leadeship Training @ From January 1988 to Present (27 years 10 months) Sales Training | Sales Trainer | Leadership Training | Attitude Training | Customer Loyalty Training @ From January 1988 to Present (27 years 10 months) Sales Training | Sales Trainer | Leadership Training | Attitude Training | Customer Loyalty Training @ From January 1988 to Present (27 years 10 months)

Jeffrey Gitomer is skilled in: Sales Management, Lead Generation, Sales, Social Media Marketing, Salesforce.com, Small Business, Social Networking, Business Networking, Public Speaking, Team Building, Selling Skills, Negotiation, Leadership Development, Customer Service, Sales Process, Presenter, Social Marketing, Executive Coaching, Thought Leadership, Value Selling, Sales Process..., Google Adwords, Marketing Automation, Strength Training, Online Reputation..., Leadership, Online Lead Generation, Business Strategy, SaaS, Business Development, Humor, Business Analysis, Strategic Planning, Brand Management, Trust, Professional..., Customer Experience, Customer Acquisition, Brand Awareness, Customer Satisfaction, Dedicated Professional, Motivation, Marketing Strategy, Marketing, Customer Oriented, Brand Loyalty, Customer Insight, Customer Retention, Sales Motivation, Value Based Selling