Jeff Wang's Email

Technical Program Manager @ - Spoke at 2015 Dreamforce: https://www.salesforce.com/video/193185/?d=sessions-filter - Working on Wave project that will be deployed across all of Salesforce, providing Analytics from many data sources across the company accessible from your laptop, tablet, iPhone, or Apple Watch - Delivered IT Infrastructure Service Ordering solution complete with automatic Virtual Machine provisioning and mobile approve and order capabilities - Wave implementation and automation contact across all of IT - Has given Wave training across all of IT From June 2015 to Present (7 months) San Francisco Bay AreaIT Service Delivery Associate Manager @ - Created and developed solution for automating Virtual Machine delivery using Apex, Force.com and vCenter. It includes mobile capabilities to order and approve on an iPhone, as well as checking data center capacity from your Apple Watch - Revamped and operated the Infra Intake Process. Utilized Google Visualization API/Sites/Docs and Javascript to automate Infra Requests through one portal. Report metrics out on Salesforce Wave - Implementing Salesforce Wave across IT Infrastructure, utilizing internal and external data sources - Created POC for Infrastructure Request and Tracking on Force.com From June 2014 to June 2015 (1 year 1 month) San Francisco Bay AreaIT Project Manager, Infrastructure Provisioning @ - Won an innovation contest to start a Team and create an end to end solution for requesting Infrastructure Services with features such as dynamic costing, tracking/reporting, notifications, shopping carts, and adaptive workflows using the Cisco Prime Catalog platform, while on-boarding 42 Infrastructure services from Customer Order to Infra Delivery. Program grew from 2 people to 7 and reduced tools from 4 to 1. Main roles are to design technical strategy, lead implementation team, collaborate with cross-functional teams, while aligning to Management and overseeing QA Additionally, added Project Management tracking, Infra fulfillment validation, and was the main source of truth for Cisco IT Infra Cost and Infra Service Metrics - Served as Analyst for the Cisco eStore. Developed eStore Proof of Concept and created the Business Requirements Document From February 2012 to June 2014 (2 years 5 months) IT Project Manager, Demand Clearing @ Served as Infrastructure Engagement Lead for Emerging Technology, Finance, HR, Communication/Collaboration and Engineering IT groups, enabling client engagement with 25 different Supply Teams for over 700 independent requests Managed infrastructure projects for Global Business Partners to generate cost and effort estimates, work plans, resource listings and commit dates for each Supply Team, resulting in customized and consistent infrastructure delivery for all service users Led infrastructure implementation of Cisco Show and Share (Internal video sharing platform), Cisco Network Academy, and Cisco Integrated Workforce Experience (social media and collaboration platform) From February 2010 to February 2012 (2 years 1 month) IT Engineer, Demand Clearing @ Designed and led development of interactive video game for training clients to understand Demand Clearing process Led cross-functional program to transform Cisco's entire Infrastructure Engagement process from Specifications-Based to Service-Based Architecture, resulting in 66% reduction of total end-to-end cycle time and standardization of 30% of current requests Lead Project Manager for modifying Demand Clearing Project/Portfolio management tool; fulfilled 150+ unique requests to reshape current infrastructure engagement processes and adapt to changing IT group needs, reducing cycle time and improved productivity for over 1,000 global employees through simplification of Cisco's main IT project portfolio management tool From June 2008 to February 2010 (1 year 9 months) Electrical Engineer Intern @ Repair and assess Automotive Sensor Simulator, physically rearranging and soldering different analog circuits together for a fully functional device From April 2006 to July 2006 (4 months)

BSE, Electrical Engineering @ University of Michigan From 2004 to 2008 Jeff Wang is skilled in: Salesforce Wave, Apex Programming, Force.com Developer, Cisco Technologies, Project Management, IT Strategy, PHP, JavaScript, Solution Architecture, SaaS, C++, Video Production, Video, Integration, Cross-functional Team Leadership