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Jeff Michael

Lead QA Engineer @ Cisco

Technical Lead at Cisco

San Francisco, California

Ranked #953 out of 19,060 for Lead QA Engineer in California

Section title

Jeff Michael's Email Addresses & Phone Numbers

Jeff Michael's Work Experience


Lead QA Engineer

June 2015 to Present

San Francisco Bay Area

Lead QA Engineer

January 2008 to May 2015

San Francisco Bay Area


Lead QA Engineer

February 2006 to December 2007

San Francisco Bay Area

Jeff Michael's Education

Purdue University

Master of Science (MS) Computer Science

1991 to 1993

Purdue University

BS Chemical Engineering

1985 to 1990

Purdue University

BS Chemistry

1985 to 1990

Jeff Michael's Professional Skills Radar Chart

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Based on our findings, Jeff Michael is ...

56% Left Brained
44% Right Brained

Jeff Michael's Estimated Salary Range

About Jeff Michael's Current Company


Coordinate system monitoring packages from several business units into a single service offering, to assist DevOps troubleshooting and automate recovery processes where possible.

Frequently Asked Questions about Jeff Michael

What company does Jeff Michael work for?

Jeff Michael works for Cisco

What is Jeff Michael's role at Cisco?

Jeff Michael is Lead QA Engineer

What is Jeff Michael's personal email address?

Jeff Michael's personal email address is j****[email protected]

What is Jeff Michael's business email address?

Jeff Michael's business email addresses are not available

What is Jeff Michael's Phone Number?

Jeff Michael's phone (213) ***-*393

What industry does Jeff Michael work in?

Jeff Michael works in the Information Technology and Services industry.

About Jeff Michael

ūüďĖ Summary

Accomplished Senior Software Quality Assurance professional with a proven track record in QA methodology, process, and deliverables, as well as design and effective application of automation tools for high tech companies in job search, commerce, finance, benefits, CRM and web services. Specialties: Ruby, Watir, WebDriver, Perl, CGI, SQL, HTML, XML, JavaScript, CSS, JMeter, RallyLead QA Engineer @ Coordinate system monitoring packages from several business units into a single service offering, to assist DevOps troubleshooting and automate recovery processes where possible. From June 2015 to Present (7 months) San Francisco Bay AreaLead QA Engineer @ Led test automation efforts from pre-launch functionality to expansion into new business areas, and from individual case definition to broad metrics collection and reporting. * Established QA principles and process into new and existing procedures * Created Ruby/Webdriver automation platform providing coverage for up to 75% of documented test cases * Trained QA and Engineering personnel in use of Ruby automation platform through group sessions and online documentation * Designed and built continuous regression system to run priority automated tests in response to code delivery, and other coverage either scheduled or on-demand * Built internal web site for company-wide view of regression test status, test management, support for testing of syndication widgets, and other services * Enhanced test system for automatic code updates via SVN/git, maintenance of EC2 regression nodes, and improved integration with Jenkins * Facilitated streamlining of proprietary processes to improve efficiency and eliminate points of failure From January 2008 to May 2015 (7 years 5 months) San Francisco Bay AreaLead QA Engineer @ Tested all components of web-based CRM/email marketing applications, including data synchronization, content management and personalization, email delivery and monitoring, and integration with payment processors. * Introduced QA documentation and processes to existing offshore engineering team * Created automated Ruby/Watir scripts to ensure functional stability of critical features and efficient testing of complex algorithms * Maintained multiple OS configurations for broad platform support * Integrated testing of internal features with third-party services such as Salesforce, Lyris, and PayPal From February 2006 to December 2007 (1 year 11 months) San Francisco Bay AreaLead QA Engineer @ Performed end-to-end testing of various components of media delivery to the retail environment, including: registration, packaging, distribution, remote processing, system monitoring, and playback. * Led all QA activities from requirements review through test planning and execution, to signoff and post-rollout support * Participated actively in design and code reviews, striving for robust, scalable systems * Developed Perl scripts to ensure technical compliance, including configuration audits, boot-cycle verification, and content package validation * Verified first articles delivered by third parties for compliance to internal specifications * Analyzed components of system configuration to detect performance issues * Evaluated network tools to emulate inefficient data transfer in test environments * Maintained Remedy bug tracking system including workflow modification, metrics support, and email generation rules for effective communication From June 2002 to February 2006 (3 years 9 months) San Francisco Bay AreaSr. QA Engineer @ Responsible for testing of ColdFusion application to support online HR communications and benefit enrollment. Worked independently, and with team of two to four QA engineers. Manipulated data in Oracle database to support testing. Reviewed ColdFusion code to identify test conditions and to track down problems. Prepared test summary documentation for release notes. Ensured bug tracking system is accurate and current at all times. From June 2001 to April 2002 (11 months) QA Manager @ Led team of 6 test engineers supporting internal and external customers. Test team's responsibilities included black-box functional testing, load and performance testing, and investigation/deployment of white-box and automation techniques. Managed activities of all team members on separate projects. Defined and documented test activities and strategies. Refined workflow processes and deliverables. From February 2000 to March 2001 (1 year 2 months) Sr. QA Engineer @ Led testing teams (2 to 7 members) to cover development and continual enhancement of several corporate projects. Trained new employees in all aspects of QA methodology. Evaluated automation tools, including HTML reference validation and browser capture-playback. Wrote Visual Basic application to analyze automated test results. Designed and maintained intranet KnowledgeBase containing information on QA methodology, industry nomenclature, Schwab system architecture, and a self-written C-based search engine. From January 1995 to February 2000 (5 years 2 months) Master of Science (MS), Computer Science @ Purdue University From 1991 to 1993 BS, Chemical Engineering @ Purdue University From 1985 to 1990 BS, Chemistry @ Purdue University From 1985 to 1990 Jeff Michael is skilled in: Test Automation, Quality Assurance, XML, Perl, SQL, JavaScript, HTML, Ruby, Apache, Unix, Watir, WebDriver, Jenkins, Ruby on Rails,

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In a nutshell

Jeff Michael's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 11 month(s)

Jeff Michael's Willingness to Change Jobs



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