I am a result driven and self-motivated IT sales professional with extensive account management experience and proven success in devising and selling complex, multi-million dollar solutions in Fortune 500 companies including Finance, Healthcare, Insurance, Higher Education, Retail, Channel partners, Re-sellers, Banks, State and Local Government, Federal Government. Experience in sales management, channels management, product management, service delivery
I am a result driven and self-motivated IT sales professional with extensive account management experience and proven success in devising and selling complex, multi-million dollar solutions in Fortune 500 companies including Finance, Healthcare, Insurance, Higher Education, Retail, Channel partners, Re-sellers, Banks, State and Local Government, Federal Government. Experience in sales management, channels management, product management, service delivery management, IT business processes, sales forecasting and marketing operations, team leadership, international sales training, channel partner management, project management and staffing, web hosting, cloud computing, storage and server solutions.
Senior Account Manager- Oracle Cloud @ Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers. This includes 100 of the Fortune 100 with a variety of sizes and industries in more than 145 countries around the globe. Oracle's 110,000 global employees are critical to that success.Oracle Cloud is the industry's broadest and most integrated public cloud, offering best-in-class services across software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS). Oracle Cloud helps organizations drive innovation and business transformation by increasing business agility, lowering costs, and reducing IT complexity.
As a Senior Account Manager I am responsible to provide direction and specialist knowledge in applying the technology/application to my client business. I help facilitate customer product/application understanding through presentations demonstrations and benchmarks; and provision of support throughout the sales process. I am responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. I help to develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. I help perform rapid assessments of clients’ internal technology landscape and targeting use cases and deployment targets for Public Cloud technology. On-board seeding systems onto Public Cloud and providing guidance in the platform evaluation and performing customer discovery and technology road-mapping while building, developing and deploying applications to the Public Cloud. From August 2015 to Present (5 months) Austin, Texas AreaSenior Business Development Consultant @ The world's leading specialist in the hosting and cloud computing industry, Rackspace focuses on delivering enterprise-level hosting services to businesses of all sizes and kinds around the world. Rackspace integrates the industry's best technologies for each customer's specific need and delivers it as a service via the commitment to fanatical support.
2015 Year to Date 120% of Goal
Rackstar Sales Trip H2 2014 Winner(Utah)
Rackstar Sales Trip H1 2014 Winner(San Diego)
2014 Year to Date 170% of Goal
Generated over $10 million annual revenue, 30% month over month growth in SMB
Consistently attaining revenue targets and selling the full Rackspace product portfolio.
Responsible for full sales cycle from sales lead to closed won.
Generate and qualify solid customer leads to produce a strong pipeline.
Team Player and work well with creating sales strategies to effectively hit targets
Work closely with Sales Engineers to perform feasibility assessments of how well Rackspace solutions meet the customer requirements and what customization would be required
Maintain a clear understanding of how existing customers are using Rackspace solutions
Able to effectively communicate over the phone, through email and face-to-face
Superior negotiation skills, Goal oriented with superior work ethic
Strong presentation, written and verbal communication skills
Proven territory / vertical market sales development skills
Strong time management skills
Very proficient with full portfolio of Hosting services including cloud, hybrid, dedicated, Rackspace Onmetal cloud servers, managed infrastructure, Devops Automation Process, Oracle, Exchange, Linux/Windows Agnostic, AlertLogic, F5, Brocade, Dell Poweredge Servers, RSA devices, EMC storage solutions, DAS, NAS storage solutions, Hybris, Magento, Content management, Ecommerce, Big Data, Web Content Management, Database, Business Applications, SaaS applications, Enterprise Cloud Services, DBA Services, Critical application services. From November 2012 to July 2015 (2 years 9 months) Austin, Texas AreaStrategic Account Executive @ Responsible for driving sales effectiveness in Fortune 500 accounts using tools CRM tools including Salesforce.com and produced over $20M year over year performance attainments.
Strong ability to leverage and coordinate inside/outside sales resources to deliver exceptional sales results.
Responsible for team contests and Sales Marketing Campaigns.
Managed channel partnerships with BDM's to grow business
Proven track history of acquiring new accounts while retaining and developing existing accounts and pipeline management.
Strong ability to handle multiple customers and multiple sales opportunities.
Excellent verbal and written communication skills.
Proven history of successful territory management and sales performance covering multiple US regions in various verticals.
Well versed in Kace, Sonicwall, Juniper, EA, Microsoft stack, Sharepoint, Exchange, VMWare, CRM, SAAS, SAP, Cisco, Citrix and Oracle products and services.
Solid understanding of the IT industry, key vendors, channels, and building strategic relationships.
Established relationship with partners, clients, resellers at all organizational levels including senior executive level teams.
Key wins was the first Dell Secureworks deal included network security deal for $300K for Ex-Libris web hosting company & $200K in Dell servers, switches and storage solutions, $450K in client notebooks for New Belgium Brewing Company in 2010. From March 2008 to February 2012 (4 years) Trainer @ Total Solutions Customer Tech Support
International experience- Implemented Dell Total Solutions Initiative at 3 Dell locations throughout India; Trained Technical Support area managers, Customer Service managers, coaches, certified trainers and over 1600 call center reps.
Successfully navigated the cultural barriers and business norms to enhance employee productivity, operational efficiency, quality control and profitability; met 110% of the sales revenue goals for all the agents across 3 sites. From September 2007 to January 2008 (5 months) Marketing Specialist @ Sales Support Team- mentored new hires, trainings, coaching
Responsible for forecasting US Consumer pricing and promotions in the Master Sales Planning (MSP) process for desktop and notebook lines of business; worked closely with Brand, Online, and MARCOM teams.
Engaged with cross-functional teams and utilized my analytical, problem-solving & communication skills to resolve customer & support staff concerns regarding price, promotion & product specification. From March 2006 to August 2007 (1 year 6 months) Account Manager @ Achieved 140% attainment of quarterly target against entire site in FY04.
Responsible for selling Dell’s products and services via inbound/outbound telephone, email and web to retail customers.
Identified how Dell technology, products, and services align to customer’s resulting in customer satisfaction and growth
Won Rep of the Quarter FY04, Platinum Award and FY06 and Maui Trip. From June 2003 to February 2006 (2 years 9 months) Consumer Sales Account Manager @ Responsible for selling the full catalog of products and services via telephone to Kindergarten-12th Grade, Higher Education, and State and Local Government customers in the United States. Focused on managing relationships with retention accounts while developing new relationships with acquisition customers. Provide technical and administrative information and price quotes. Provided updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested.
Established customer relationships with appropriate customer personnel such as purchasing, management and end-users. Forecasted attainment utilizing segment provided reporting tools. Presented and demonstrated products and services to potential customers at trade shows and/or on-site to increase exposure of products and services. Maintained awareness of market conditions and competitors’ products and pricing. From February 2003 to June 2003 (5 months) Assistant Manager @ From March 1997 to September 2002 (5 years 7 months) Assistant Sales Manager @ From April 1997 to May 2002 (5 years 2 months) Assistant Manager @ Managed retail store with 1000+ client portfolio monthly.
Managed inventory, sales revenue, cost savings, financial and production operations. From May 1996 to August 1998 (2 years 4 months) Austin, Texas Area
Bachelor, Business Administration @ Texas State University From 2002 to 2005 Jay Bhagat is skilled in: Pricing, Customer Relations, Problem Solving, Customer Focus, Forecasting, Salesforce.com, Sales Presentations, Direct Sales, Solution Selling, Consultative Selling, Account Management, Customer Experience, Customer Acquisition, Sales Management, Call Center
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