Innovative, highly motivated IT professional with more than 17 years of experience in global enterprise system management, IT operations, help/support desks, asset management optimization, and project management office leadership ensuring successful IT operations, infrastructure, and engagement management.
Exceptional leadership within program / portfolio management, C level client management, IT governance, and global ITIL-based IT process / tool support. Extensive background in global engineering / system launch, process development, tracking / reporting system development, and infrastructure packaging / provisioning tool design.
Strategic thinker and resourceful problem solver able to generate new ideas and initiate positive change. Effective communicator with strong team building skills and ability to coordinate cross-functional global teams to accomplish objectives and meet critical deadlines in fast paced and diverse environments.
Credentials:
Advanced Masters Certificate, Project Management
The George Washington University School of Business, Washington, DC
PMP Project Management Professional
ITIL Foundations V2, V3
Specialties: ITIL / COBIT Leading Practices ▪ IT Management Consulting ▪Enterprise System Management ▪ Portfolio Management / PMO ▪ Digital Strategy ▪ Mobile and Social Media Strategy ▪ Regulatory Compliance & Audit Preparation ▪ P&L / Budgeting ▪ Vendor Relations & Contract Management ▪ Infrastructure / Software Development Lifecycle ▪ IT Security & Best Practice Solutions
Associate Partner @ Serve as an Associate Partner for a growing global consulting firm advising clients regarding information technology and management strategy encompassing infrastructure analysis / development, governance, project and program management. Direct project management and PMOs ensuring successful budget control, timely completion, and client satisfaction. From February 2014 to Present (1 year 11 months) Manager @ Serve as a Manager in the Technology Strategy and Architecture practice advising clients regarding technology management, governance, and strategy. Manage global client engagements within Financial Services (Banking & Securities and Insurance,) Federal, Energy and Utilities, Healthcare, TMT, Defense, Aerospace and other industries. Member of Deloitte’s ITSM COE (Center of Excellence) and PMP PMO coaching staff. Gained firm eminence in developing ITIL v3 ‘lite’ assessment framework and tool, allowing for rapid ITIL maturity assessments and independent verification and validation engagements.
Selected Engagements:
Leading Manufacturer of Aircraft Engines and Power Systems: IT system discovery and strategic planning
Leading National Health System: Defined IT governance and operating model
US Government Defense Agency: BMC Remedy SAAS Implementation – Led functional requirements and data collection workstreams
Leading Global Derivatives Broker/Dealer: Securities Application Manager – Managed Front, Middle, and Back Office applications team in support of SIPC liquidation efforts
Leading Global Online Auction Marketplace and ecommerce Company: ITSM Strategy Refresh- ITSM Current State Assessment, ITIL Maturity Assessment, ITSM 3-year strategic roadmap
Leading Global Investment Bank and Financial Services Company: Staged a PMO for a global IT engineering organization
Fortune 100 Financial Services Not-For-Profit Organization: IT Governance Implementation – Defined governance model for enterprise software development organization
Leading Global Investment Bank and Financial Services Company: Trading Systems Capacity Management – Implemented capacity management methodology
US Government Agency: ITIL Maturity Assessments – Managed multiple ITIL v3 maturity assessments
Leading US Nuclear Power Plant Operator, Energy Distribution, and Utility Company: Windows 7 and Office 2010 – Program development, planning, and build for W7 deployment to 20,000 users From May 2010 to February 2014 (3 years 10 months) Principal Consultant @ Served as Principal Consultant for boutique IT consulting firm advising clients regarding technology and management encompassing infrastructure analysis / development, IT governance, risk management, networking, vendor / facility management, audits, and troubled projects. Direct and monitor project and program management ensuring successful budget control, timely completion, and client satisfaction.
Proven ability to support market leaders such as Whirlpool, MetLife, Sprint, Amdocs, and Instinet. From December 2007 to April 2010 (2 years 5 months) Technical Officer @ Established Americas Region for Global Enterprise Systems Management Group. Led 30+ IT professionals including Business Analysts, Engineers, Project Managers, and Support Associates. Directed staff development and training for ESM process and tool product line. Supported IT infrastructure, application development teams, and all technical support desks. Managed capital, operational, and compensation budgeting. Collaborated with business and IT clients developing requirements, tool modifications, and implementation plans on all vendor strategies and tool evaluations. Introduced first CMDB to the Americas Region replacing legacy asset management system and advancing corporate process and technology maturity roadmap.
Americas Client Manager, Enterprise Systems Management, (2005 – 2007)
Americas Manager, EDSS UNIX Engineering Quality Integration Services, (2005)
Team Lead, DSS UNIX Engineering Process Management, (2004)
Project Manager, Enterprise Security Program, (2002 – 2003) From September 2002 to December 2007 (5 years 4 months) Project Manager, Integration Services @ Rapidly progressed through four leadership positions facilitating global IT related M&As, projects, and site remediations. Performed as Global Infrastructure Project Manager defining project management processes for Software Development Life Cycle and Infrastructure Development Life Cycle combining into one process in line with CMM standards. Spearheaded establishment of successful Project Management Office. Improved organizational performance by developing and implementing all IT change management and production acceptance processes and policies.
Project Manager, Infrastructure Systems Development, (2000 - 2002)
Project Coordinator, Network, (1999 – 2000)
Senior Systems Analyst, Systems Design Group / Support Services, (1997 – 1999) From November 1997 to September 2002 (4 years 11 months) Lead Consultant @ General IT consulting; Mac and PC maintenance and administration From September 1993 to January 1997 (3 years 5 months)
Columbia University in the City of New York From 1993 to 1997 The Hebrew University From 1992 to 1993 Jason Ockun is skilled in: IT Strategy, Project Portfolio Management, IT Management, PMP, Project Delivery, Business Process Improvement, Program Management, Vendor Management, Management Consulting, Process Engineering, IT Service Management, Change Management, Project Implementation, Process Improvement, Business Management