I've worked in software development for nearly 20 years, specializing in helping companies scale and achieve rapid, sustainable growth while creating excellent work environments. I have a passion for building high-performing teams and great software products.
I'm currently the VP of Software Product Development for Reed Group, a SaaS software and service provider based in Westminster, CO. Prior to moving to Colorado, I worked in the Boston startup scene for 12 years before moving to Boulder to joint the burgeoning technology community there.
Specialties: Software product development leadership, project and program management, product management, process re-engineering, organizational change management, IT operations, technical team leadership, software development methodologies, Agile development, Scrum, software architecture, IT governance, negotiation, strategic alignment, workshop facilitation, JAD, business writing
VP of Software Product Development @ - Provided overall leadership for the software product organization that builds Reed Group's leave management SaaS product, LeavePro, leading that division to 600% growth in my first year and an average of 30% year-over-year revenue growth since 2009.
- Led the growth of the technology organization from 15 people in 2009 to nearly 200 people in 2015. Led the software product division through the transition from a service-based organization to a software product company.
- Directly managed an organization of 100 employees covering all aspects of product development, business intelligence, customer support and professional services.
- Defined the overall strategy and product roadmap for the Reed Group's product division and formed a product management team to own the ongoing development of the roadmap.
- Worked as part of Reed's executive team to set the company's strategic direction and growth path.
- Introduced 3 new software products to market while growing the core business.
- Defined and improved Agile development processes and surrounding business functions while creating a culture of continuous improvement. From September 2009 to Present (6 years 4 months) Practice Director @ - Helped build Ascend Consulting from an 8-person company to a trusted technology management consultancy with 100 consultants serving the top names in financial services and insurance.
- Headed multi-million dollar software development projects for clients like Fidelity Investments, Mercer, State Street, and JP Morgan Chase. Led both strategic and tactical workshops to develop product strategies, define requirements, and create project plans for critical market-facing B2B and B2C products.
- Created and led the Agile Management practice, which introduced Agile development into Fortune 100 clients’ organizations by creating a methodology that worked within their specific environments and then leading their projects to successful completion.
- Performed several project rescues, turning around development projects that were in danger of failure and driving them to successful completion.
- Led an 18-month, $6.5 MM Agile offshore development effort to build a large data management application. This was the client's first Agile project.
- Managed several offshore development projects, ensuring the quality of deliverables and performance of the team on both large and small initiatives.
- Drove an engagement to define a 3-year, $130 MM program consisting of 16 separate workstreams to overhaul a client’s existing financial services Web site and implement Web 2.0 technologies and practices. From April 2003 to September 2009 (6 years 6 months) Greater Boston AreaHead of Project Management Office @ - Prioritized and managed the entire portfolio of enterprise software projects based upon ROI, alignment with corporate goals, and availability of skilled resources. Oversaw the execution of more than 15 project plans at once.
- Director-level position managing an international team responsible for software project management, user support and administration, and daily operations and support for over 30 enterprise-level software applications with over 600 users.
- Developed, managed, and enforced best practices for software engineering and project management. Created an Agile development methodology based upon RAD and RUP practices that reduced project cost by more than 30% and improved schedule predictability to nearly 100%.
- Managed multi-million dollar Internet commerce and portal projects for both external and internal clients, with exceptional results. Drove marketing requirements definition for new client products and managed several ATG software launches. From January 1999 to April 2003 (4 years 4 months) Greater Boston AreaSenior Product Manager @ (Cambridge Interactive changed its name to PowerSteering with the launch of our first product)
- One of the principal architects of Power Steering 1.0, the first web-based project portfolio management tool, taking it from management theory to marketable reality in under 8 months. Drove functional and user interface design as well as technology selection and implementation, then led the product development team. Led the pilot rollout with Power Steering's first customer.
- Created a business plan and partnership strategy to take the product to market.
- Performed market research in partnership with Harvard Business School to define product design and user experience. From May 1998 to January 1999 (9 months) Greater Boston AreaSenior Project Manager @ - Joined Cambridge Interactive as their first project manager, then moved on to become a part of the senior management team as the company grew and made the transition from a consulting service company to a product company (PowerSteering Software)
- Led the successful development of million-dollar web sites for Giga Information Group and Cambridge Energy Research Associates.
- Completely revised the company’s development methodology, cutting the time-to-market of new concepts from over six months to less than three months while increasing a development team’s ability to adapt to requirement changes through iterative development (that's right, we were Agile before Agile had a name).
- Participated in several rounds of business planning and venture capital fund-raising. Member of the management team that led the company through the transition from consulting firm to software product company. Developed cost projections, ROI, and break-even analyses for executive management. Assisted in creation of annual budget for entire company. From January 1997 to May 1998 (1 year 5 months) Greater Boston AreaManager: Purchasing, Printing, and Records @ - Managed the simultaneous expansion of eight schools, doubling the functional capacity of each site in less than six months. This included negotiation with landlords, contractors, and leasing companies; purchase and just-in-time delivery of furniture and over 400 computers; and coordination of a four-man team installing 30 client/server networks.
- Consulted with remote sites on improving workflow efficiency. Created and implemented a document management system encompassing the life of a document, which saved the company over $30,000 per year while complying with strict new regulatory standards.
- Revised company-wide performance evaluation system. From January 1993 to January 1997 (4 years 1 month) Marketing Director @ - Designed and implemented a complete marketing campaign for a professional theatre company with a non-profit-sized budget. This included direct mail, telemarketing, advertising, and promotions, with most of the goods and services donated by local businesses or theatre supporters. From May 1992 to January 1993 (9 months) Greater Philadelphia Area
BS @ University of Pennsylvania From 1988 to 1992
Websites:
http://wickedsmaht.blogspot.com,
http://takebackthemovies.blogspot.com