Jarad Craven has graduated with a Master's Degree in Data Analytics from Robert Morris University. Is looking for an opportunity to demonstrate my skills and prowess in the IT world. The world is being run by computers these days and the only way to keep up and stay relevant is to evolve. Passion is something that drives people. Jarad is passionate about what what he does and give 100% of his effort to achieve his goals. Jarad has competed in bodybuilding competitions in his school in University of South Carolina. He placed 2nd, 3rd and 4th in a university of over 15,000 students. The competition required many qualities any company want. Discipline to nutrition as well as dedication to be at the gym seven times a week while attending college full time. Coordination to compose a routine to be performed on stage in front of over one hundred people. Courage to stand in front of a crowd and keep composure. These qualities have filtered down to Jarad having an insatiable appetite for success. Jarad also boasts aspects that can not be taught charisma and drive. Specialties: Information systems, data analytics, Social Media Marketing, Social Media manager, Customer Service, Nutrition, Microsoft Office, Access, ArcGIS, Web Design, Sales Management, Email Marketing, Personal Training Education: BA Studio Arts from University of South Carolina MA Data Analytics From Robert Morris University

Key Holder @ As a Fit Technition I am involved with customer service and sales on the ground level of a New Balance concept store. Duties, Accomplishments and Related Skills: Won sales event placed second in orthotic sales Promoting Brand awareness while communicating with target demographics and inform the customer about the product and its benefits. Handling employees tasks and making sure they were adequately educated to perform their duties From August 2013 to Present (2 years 5 months) Wexford, PASupport Dispatcher @ Works with top 200 AMLAW firms Work with electronic billing of law firms Work with SQL and SQL 2012 Servers Importing raw SQL data from invoices sent by law firms Analyze data received and determine correct course of escalation A company overseen by Thomson Reuters From August 2015 to November 2015 (4 months) IT Service Desk @ Record incidents in Remedy 8.1 that document IT issues that I then proceed to solve on first call resolution Held to high standard of 80% first call resolution and >1% drop call rate Help corporate, store, and Distribution centers throughout the USA Utilizing multiple applications such as: Oracle, Active Directory, Remedy 8.1, Dameware, RDP Remoting into store servers to resolve issues that are server related In charge of ensuring access for all employees in the company as well as verify access groups Troubleshoot NCR POS systems, Dell products, and Tyco systems From February 2015 to June 2015 (5 months) Social Media Manager @ Managed day to day company social media needs for the president of the company. Sofranko Advisory Group 3500 Brooktree Court Suite 200 Wexford, PA 15090 United States 05/2013 - 12/2013 Hours per week: 30 Social Media Manager Duties, Accomplishments and Related Skills: Create social media campaigns to promote clientele and to generate awareness on scope of Advisory services; shared communication using Twitter, LinkedIn and Facebook platforms Design and develop Email-marketing promotions focusing on brand consistency; managed schedules and a target database of several thou sand subscribers Maintain daily inter-office communications with partners and clientele Organize the company’s advertising materials for clientele Extremely detail-oriented and able manage multiple projects on strict deadlines From May 2013 to December 2013 (8 months) Server Assistant @ Expedited service and assisted staff at a facility with 600 guests From April 2010 to August 2013 (3 years 5 months) Health enthusiast @ Advised customers on decisions that led to a healthier lifestyle From November 2011 to October 2012 (1 year) Columbia, South Carolina AreaFigure Model @ Was premier example of physique at the University of South Carolina Arts program. Worked 8 hours each weekend while maintaining a full schedule of classes From January 2012 to May 2012 (5 months) Columbia, South Carolina AreaPaint assembly line @ Organized metal during summer working 12 hour days through college in extreme heat. From May 2011 to August 2011 (4 months)

Master's degree, Data Analytics @ Robert Morris University From 2014 to 2015 Bachelor of Arts (B.A.), Drawing @ University of South Carolina-Columbia From 2009 to 2013 Diploma, High School/Secondary Diplomas and Certificates @ North Allegheny From 2005 to 2009 Jarad Craven is skilled in: Social Media, Public Speaking, PowerPoint, Customer Service, Teamwork, Sales, Social Networking, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Bodybuilding, Leadership, Management, BMC Remedy