Experienced health and social care professional with expertise in managing complex services and development of new opportunities. Registered Nurse, NVQ Assessor, ILM. Focussed on developing highly individualised, personalised support packages which deliver quality solutions with a range of individuals who use our services.
Specialties: team building, budget management, crises management and "turning round" difficult to manage services, business development, client interventions including risk assessment and management and clinical support.
Operations Director @ From July 2015 to Present (6 months) Operations Manager @ Wellburn is a provider of high quality residential and nursing homes across the north of England, I have overall responsibility for all Operational, Service Development and Clinical Issues within the company including, line management of three area managers and am the Nominated Individual for the homes. From March 2013 to July 2015 (2 years 5 months) Operations Manager @ Leading a portfolio of nursing and residential homes for older adults within community settings.
Working with managers to support their teams to provide person centred nursing care.
Alongside other senior managers reshapeing the organisation through restructure, quality monitoring and clinical governance.
Working alongside all stakeholders to promote maximum independance for residents whilst supporting those with a high level of nursing needs.
Exciting times and an opportunity to make a real difference to people's lives whilst being able encourage new thinking and ideas amongst the workforce. From November 2011 to March 2013 (1 year 5 months) Senior Community Operations Manager @ Working with a dynamic growing organisation with responsibility for the overall management and development of community support solutions for adults and children throughout Local Care Force. Using the principles of personalisation I am leading the developmentand management of an increasingly specialised community support division with a focus on person centred bespoke services providing a value for money quality service. Latterly with Local Care Force I am interim project managing a Nursing Home which requires rapid and sustainable improvement. From June 2011 to October 2011 (5 months) Business Development Manager (North) @ Working across a large geographical area in the North of England with responsibilty for identifying and developing new business opportunities for vulnerable adults, including supported living, outreach, short breaks, residential care including adults with learning disabilities and additional needs and services for young adults in transition. Completion of tender applications and identifying and developing new build opportunities offering creative solutions to person centred support. From August 2010 to May 2011 (10 months) manager @ From 2010 to 2010 (less than a year) mobilisation manager @ General management of an IAPT service commissioned by the NHS, managed all aspects of trhe business including clinicians, administration and meeting the outcomes and benchmarking targets laid down within the IAPT programme. Managing a team of therapists and supporting with the management of risk in a primary care setting From July 2009 to December 2009 (6 months) area manager @ Managing a complex service for individuals re housed from NHS provision, including recruitment and retention of staff, management of teams and service managers, quality audits and service improvement. Relocated from another area to address the needs of a failing service which was turned round to a "2 star" service and then maintained this with further improvements including increasing turnover. Line management of 10 individual services plus outreach support and responsible for 70 plus staff. As the area manager I was also the clinical lead for the area which included CPA, behaviour support, physical health needs monitoring and support with enduring mental ill health. From September 2007 to July 2009 (1 year 11 months) service manager @ Managing two registered homes and commissioning supported living service. Reponsible for staff teams, budgets, risk assessment, general management, and training of staff to manager level From June 2005 to September 2007 (2 years 4 months)
health sciences, nursing @ University of York From 1998 to 2001 Boston Spa School From 1981 to 1984 inverkeithing High School From 1977 to 1981 Jane Hughes-Cook is skilled in: Healthcare, Mental Health, Home Care, Change Management, Team Building, Nursing, Performance Management, Coaching, Healthcare Management, Leadership Development, Recruiting, Hospitals, Private Sector, Elder Care, Personal Development