A Dynamic, Energetic Professional with Strategic and Tactical Experience in the following areas: Operations, Analysis and Metrics, Business Development, Solution Design, Consulting Engagements, Portfolio Development, Market Research, and Team Building. Specialties: Client Facing Consulting Engagements, Legal Industry Expertise, Document Management, Process and Workflow, Solution Design and Architecture, Development and Presentation of Training Programs 25 Years Experience with the Outsourcing and Facilities Management Industry, with specialization in the Legal Industry.

Principal | Strategy @ Serving as the Principal of Strategy for TruDiligence Consulting (TDC). TDC is a consulting firm focused on driving innovative approaches to the management /contracting of clerical middle and back office functions for large organizations. My role is to develop TDC's go-to-market roadmap, strategic methodology, and tactical toolkit in supporting the following core services: • Cultural studies to guide clients towards in-sourcing or outsourcing support functions • Audits of process, workflow, labor, and financial aspects of our clients' operations • Assessment of the value and ROI of client support departments • Procurement of facilities management and services contracts • Alignment of client operations to best known methods and industry trends • Project management, solution vetting, and implementation support From March 2015 to Present (9 months) Based in Phoenix with a National TerritoryLegal Market Development Executive @ Accountable for Business Development and Client Facing Consulting Engagements with a Focus on Best Known Methods and Industry Trends From March 2014 to February 2015 (1 year) Phoenix, Arizona AreaManaging Director of Technology Consulting Solutions @ Led Team of Client Facing Technology Consultants and Architects responsible for Solution Design, Proposal Development and Delivery, Implementation Efforts, and Ongoing Support for all Deployed Technologies. Accountable for Consultative Selling of Technologies included in Solution Design Activities. Responsible for Solution Portfolio Accounting for $55 Million in Annual Revenue in AmLaw 250 Firms and Fortune 1000 Corporations. Portfolio of Solutions includes Print and Digitizing Solutions, Cost Recovery, Content Management, Litigation Support, and eDiscovery Hardware and Software. Responsible for Workflow Process Engineering and Consulting for Associated Technology Placements. Responsible for Identifying, Vetting, and Architecting New Technology and Service Offerings From May 2009 to February 2014 (4 years 10 months) Phoenix, Arizona AreaLegal Technology Solutions Architect @ Responsible for Deploying and Maintaining Technology Solutions in Law Firms Nationally. Created and Conducted Training Programs for Frontline and Management Employees on Legal Specific Technologies, Workflows, and Processes. Responsible for Solution Development and Consultative Selling for Strategic Accounts. From March 2007 to May 2009 (2 years 3 months) Phoenix, Arizona AreaDirector of Sales @ Managed Team of 7 Major Account Sales Executives for Solutions and Services. Improved Team Productivity by 50% of quota in 2nd half of 2006. From July 2006 to March 2007 (9 months) Phoenix, Arizona AreaBusiness Development Executive @ Individual Contributor Responsible for Business Development in Western United States. Closed over $9.4M in Net New Revenue / $15M in Renewed Contracts. Achieved Top National Sales Ranking two of four years in the position. From January 2001 to July 2006 (5 years 7 months) Phoenix, Arizona Area

Bachelor's Degree, Psychology, 3.5 @ Arizona State University From 1988 to 1994 James Shirk is skilled in: Strategy, Solution Selling, Leadership, Training, Team Leadership, Sales, Analysis, Solution Architecture, Time Management, Document Management, Litigation Support, Outsourcing, Professional Services, Salesforce.com, SaaS, Records Management, Teamwork, Document Imaging, Vendor Management, Enterprise Software, Account Management, Computer Hardware, Customer Satisfaction, Operations Management, Management, Customer Service, Team Building, Change Management, Process Improvement, Project Management, New Business Development, CRM, Strategic Planning