An experienced software engineering and product management leader in the SaaS and Big Data spaces with a track record of building great teams and delivering innovative solutions our customers didn't realize they wanted. Equally comfortable designing complex architectures with Principal Engineers as well as communicating vision and technology to the CEO and CTO. Collaborate with Directors, VPs, and SVPs to build and execute product and technology roadmaps. Track record of investing aggressively yet wisely in new technologies to the benefit of customers.

Software Engineering Manager, Personalization, Core Engineering, and Customer Data Platform @ Grew the initial team from 3 software engineers to three high performing teams. Launched zulily's first web-scale services on Google Cloud, Go, Docker, Kubernetes, Spark, Mesos, and Google Bigtable. Partnered with the Data Science team to deliver machine learning recommenders and analytics to personalize the shopping experience, with a "mobile and tablet first"​ mindset (e.g. Android, iOS, iPhone, iPad). Led the product management and launch of our customer data platforms - a set of services that enable real-time evaluation of customer behavior data, big data transformations, and real-time A/B experimentation. Some of that work is open source: http://github.com/zulily We are hiring software engineers with experience or interest in bayesian theory, multi-armed bandits, collaborative filtering, matrix factorization, Spark, Kafka, Go, Docker, Kubernetes, Java, Mesos, Samza, or Python to build recommenders utilized by our mobile (Android, iOS) and tablet teams. On the side I manage zulily's engineering blog, twitter account, and our technical interview process. From March 2014 to Present (1 year 10 months) Software Development Manager, Targeting and Customer Data Platforms @ Hired and led a talented team to design, develop, and launch Amazon's next generation Customer Behavior Targeting Platform built on AWS (S3, EC2, Elastic Map Reduce, and Elastic Machine Learning) utilized by merchandisers across all of Amazon's businesses (Amazon, Kindle, Prime, Amazon Instant Video, AmazonLocal, MYHABIT, Audible, Zappos, Woot) and across all our devices (iOS, Android, Xbox, Kindle, etc) to personalize those experiences. If you've interacted with any of Amazon's companies via the web, mobile apps (Android and iOS), Kindle, Xbox, Roku, or Playstation...your experience was driven by our platform. Also launched Amazon's first customer data platform for publishing and vending large data sets. Teams across Amazon's businesses use our customer behavior data warehouse service to perform their own analytics and processing to drive recommendations, personalized customer experiences, targeting, and customer insights. From September 2011 to March 2014 (2 years 7 months) Greater Seattle AreaSenior Program Manager, XBox Live @ Managed full stack of Xbox Live Marketplace, including building the marketplace roadmap for Xbox Live subscriptions, account management, and transactions. Developed the complete model for third-party pricing on Xbox, including technology design, global tax requirements, and partner integration. Conceived and delivered Xbox's first A/B experimentation capabilities on the console, building a platform for data science to test models for personalization, targeting, and marketing messaging and promotions. From May 2008 to August 2011 (3 years 4 months) Sr. Product Manager, Amazon Payments @ Proposed initial product concept for Amazon Payments' Checkout by Amazon, developed the business plans (business development, branding, operations, competitive analysis), secured funding for product development and operations, and hired a team and brought up to speed. After successfully launching Amazon Payments' "Pay Now" Widget (now Simple Pay) I put together go-to-market plans, branding collateral, operational plans, private beta programs, and drove execution against the business development strategy for our product plan. From July 2006 to May 2008 (1 year 11 months) Technical Product Program Manager - WebStore by Amazon @ Complete product responsibility for WebStore by Amazon. Worked with Business Development, Account Management, Technical Support, Marketing, and Product Development to build marketing plans, sales plans, support plans, and product development plans that ensure Amazon Services provides world-class solutions to the Small Business market. Since taking ownership of the Instant Website / WebStore product lines weekly revenue is up ten-fold; weekly revenue increased another five-fold within six months of my last release. From May 2005 to July 2006 (1 year 3 months) Software Development Manager, Connected Home @ Managed a portfolio of disruptive innovations that incorporate leading edge software technologies including Expert Systems, Web Services, and Windows Media Center. Have built a high-performing team from scratch; concepts developed by my team have been featured in BusinessWeek, USAToday, Time Magazine, Fortune, as well as featured on HGTV. In fact, through our disruptive innovations, our team generated more PR value for Whirlpool in 2004 than any other activity. From May 2002 to May 2005 (3 years 1 month) Founder, CTO (Chief Technology Officer), and CEO @ Startup I founded fueled by my passion for technology that built innovative internet-based solutions on Java for several Fortune 500 companies, back in the day when we were all trying to "figure this internet thing out" :) From January 1994 to May 2002 (8 years 5 months)

BS Computer and Electrical Engineering @ Purdue University James Reagan is skilled in: E-commerce, Software Engineering, SaaS, Cloud Computing, Personalization, Big Data, Software Development, Data Science, Machine Learning, Product Management, Program Management, Product Development, Payments, Agile Methodologies, Hadoop