Jake Vliet's Email Addresses & Phone Numbers

📖 Summary

A hard-working, independent 23 year-old with a strong desire to learn and help. Graduated from Utah Valley University (UVU) in May 2014, with a B.S. in Information Technology (Network Administration and Security emphasis).Systems Engineer @ · Access Control Systems Administrator and Information Assurance Specialist for several large, secured U.S. Government facilities · Aided in design, installation, operations, and maintenance of several infrastructure systems/upgrades, including ESXi Host clusters and subparts, Windows Server clusters, and mission-critical applications/databases. · Assisted in Bids and Proposals process for various contracts · Reviewed contracts to ensure compliance with previously designed baselines and standards From June 2014 to Present (1 year 7 months) Systems Specialist @ · Install, Configure, and Administer over 100 physical and virtual servers running Windows Server 2008, Server 2008 R2, Server 2012, Mac OS X Server, and various distributions of Linux · Architect and Construct Microsoft SQL Server-based Inventory System with Web Front End · Design, Plan, Implement, and Maintain department SharePoint 2013–based document repository, project management portal, and documentation wiki for team · Design, Engineer, and Maintain Nagios/SCOM monitoring and MS SC Data Protection Manager backup solutions · Administer VMWare ESX cluster and associated subparts (e.g. storage, networking, etc.) · Configure and maintain Active Directory infrastructure for College of T&C · Administer storage solutions using Hardware and Software RAID, plus NAS and SAN solutions · Support and work with end-users to resolve problems, issues, and conflicts with T&C Infrastructure · Enforce procedures and policies to ensure availability, reliability, stability, and scalability of IT Systems · Assist in securing any and all IT Infrastructure used by College of T&C, including Faculty/Staff computers, Computer Labs, Server infrastructure, and Network infrastructure From March 2013 to April 2014 (1 year 2 months) Senior Support Technician @ · Lead team of 7 Support Technicians for University’s IT Help Desk, providing internal Level 2 support · Dealt heavily with customer interaction and relations through phones, online chats, and interpersonal communication, having an average survey score of 9.4 out of 10 over 296 surveys. · Deliver prompt and accurate technical assistance to the students and employees of Utah Valley University. · Troubleshoot networking issues related to TCP/IP. · Assist full-time technicians with tasks, such as re-imaging and networking computers and printers · Troubleshoot and support basic hardware and software issues in both Windows and Mac OS X. · Resolve issues pertaining to UVLink Student Portal, Blackboard, Canvas, and Banner INB, as well as Microsoft Office, Exchange, SharePoint, and other applications · Aided in test phase of Microsoft Lync Unified Communications system on campus, working closely with Active From July 2011 to March 2013 (1 year 9 months) Intern/ Office Engineer @ Construction and Project management, including subcontractor and owner interaction, resource allocation, and prioritizing of issues and items. From May 2011 to July 2011 (3 months) Student Help Desk Technician @ Performed various help desk tasks, including installation of computers and printers onto a domain, malware removal, as well as overall computer maintenance (hardware and software). Aided in setup of several computer labs, as well as administration of computers and AD. Only student of 1600 chosen to aid in these areas. From August 2009 to May 2010 (10 months) Bachelors, Information Technology, Network Administration and Security @ Utah Valley University From 2010 to 2014 Jake Vliet is skilled in: Linux, TCP/IP, System Administration, OS X, Windows, Hardware, Technical Support, Networking, Computer Hardware, Software Installation, Active Directory, Troubleshooting, HTML, Network Administration, Security, Servers, Microsoft Exchange