I am an experienced, versatile, self-motivated and dedicated Manager / Senior Contract Administrator with excellent communication skills and sound business acumen who develops strong working relationships with colleagues and clients at all levels. I am a reliable, adaptable team player who undertakes tasks and challenges with commitment and enthusiam.

Document Controller @ Working on behalf of Rio Tinto (Simandou Project - Guinea, West Africa) my role is primarily to provide document control for the Port Team but also supporting the Mine and Rail Teams as required. From September 2014 to Present (1 year 4 months) Commercial Support Administrator @ Working on behalf of Heathrow Airport Ltd (HAL) From August 2012 to September 2014 (2 years 2 months) Lead Contract Support (BSkyB) @ Working on behalf of British Sky Broadcasting (BSKYB) Manage and mentor a team of five Contract Support and one Helpdesk Coordinator Control financial and commercial aspects of the contract and produce relevant supporting documentation Prepare monthly submissions Reconcile monthly and year end accounts Proactively develop and implement customer reporting of SLA's and KPI's Build relationships to understand the customers needs and manage their expectations Oversee team to ensure accurate and timely processing of timesheets, purchase orders, invoices and quotations to facilitate full auditable trails Achieve results within quality, time, people and budgetary restraints Work effectively under pressure, set and agree targets and keep contract team briefed as to progress From September 2009 to July 2012 (2 years 11 months) Office Manager / Call Centre Manager / Contracts Controller @ The company was formed in 2000 as a Management Consultancy providing Commercial Managers, Surveyors, Contract, Project and Site Managers to a client base mainly within the rail, construction and services industry. My roles and clients during this time were as follows: 2008-2009: Office Manager/PA (CCS) 2007:2008: Office & Call Centre Manager (TSG Building Services) Working on their 5 year Gas Servicing & Breakdown Contract covering 8,000 tenanted properties owned by the A2 Housing Group I oversaw the relocation, refurbishment, set up and management of a new call centre; ensured response times were met to comply rwith KPI's; liaised with client on non-compliance issues; managed/supervised eight call centre staff and one supervisor; managed the work allocation of 12 breakdown/service engineers; monitored staff performance levels, planned shift rotas, authorised timesheets; oversaw and supervised all materials/parts ordering, logistics and stock control. 2000-2007: Contracts Controller & Office Manager (GEE Construction Ltd - Rail Division) Working on the Day-to-Day Maintenance and Minor Safety Works Contract for Metronet, Tubelines and LTP my responsibilities included: Ensured tradesmen/sub-contractors were managed efficiently and economically Supported and assisted the Contract Manager Reviewed logistics, allocated/monitored and progressed all works to ensure response times were met Maintained individual job records, completed works permits for Hot Works etc Planned call out rotas Monitored and analysed staff performance Arranged all staff/contractor training and maintained the company Training Matrix Controlled expenditure of materials and plant purchasing Co-ordinated Minor Works and provided quotation to clients as necessary Provided weekly and monthly progress reports Liaised with ECC (Engineering Control Centre), clients management and technical departments, station staff, sub-contractors, suppliers and operatives as necessary to ensure SLA's were met From December 2000 to February 2009 (8 years 3 months) Contracts Controller (Rail Division) @ Contracts Controller & Office Manager (GEE Construction Ltd - Rail Division) Working on the Day-to-Day Maintenance and Minor Safety Works Contract for Metronet, Tubelines and LTP my responsibilities are as given above for CCS Cost Management LLP as I transferred to them from here. From March 2000 to December 2000 (10 months)

Mayfield School for Girls Jacqui Davey is skilled in: Administrative Management, Financial Reporting, Team Management, Commercial Management, Experienced, Versatile, Self Motivated, Dedicated Professional, Quality Management, Achieve Results, Construction, New Business Development, Performance Management, Management Consulting, Management