Director of Sales @ From September 2013 to Present (2 years 2 months) Director of Corporate Sales @ As Director of Corporate Sales, I actively generated sales leads through direct sales efforts and managed new and existing client relationships. I was responsible for compiling competitive intelligence reports, managing the annual RFP process and maintaining a solid understanding of market share, competitive pricing and positioning, revenue and yield management. My goal was to maximize hotel revenue and profits by planning for changes in market conditions and demand in the corporate segment. I was responsible for the training and development of the Corporate Negotiated Sales Team. On a daily basis, I worked with all hotel departments to deliver a positive experience for the guest. From August 2011 to June 2013 (1 year 11 months) New YorkRegional Assistant Director of Sales @ As a Regional Assistant Director of Sales, I supervised a team of 2 Regional Sales Managers and 4 Regional Coordinators (Hudson, Royalton, Morgans, Mondrian Soho) while creating and implementing Corporate Strategies. I was responsible for training new employees on key systems, strategies and culture of company. In this role, I maintained over 30 corporate accounts in the Fashion, Retail, Cosmetic, Consumer Goods and Banking/Financial Segments. I assisted in securing over 40 corporate accounts for the opening of Mondrian Soho, 253 room hotel. I continued to manage partnerships for Key Global accounts (+$250,000) and implemented a successful solicitation strategy for multiple market segments in order to meet and/or exceed revenue goals. In this role, I attended trade shows, community events, industry meetings and coordinated blitzes. It was my responsibility to communicate with sales team daily on assigned accounts and industries, maintain detailed records of all producing accounts. I conducted weekly analysis of STR, Hotelligence 360 and daily statistics. From January 2011 to August 2011 (8 months) New YorkSenior Sales Manager @ As a Senior Sales Manager, I maintained all previous responsibilities of Regional Sales Manager, spearheaded various projects with regards to rate audits, promotions and email blasts, assisted in training and career development of coordinators, actively penetrated the neighborhood for new partners, worked closely with operation teams to ensure guest satisfaction From June 2009 to January 2011 (1 year 8 months) New YorkRegional Sales Manager @ As Regional Sales Manager, I solicited corporate & group business with a concentration on the Fashion, Production, Food & Beverage, Financial and Consumer Goods markets. I was responsible for generating potential leads for all of the hotels within the company. I consistently met my set goals each quarter and attended sales training seminars to enhance personal performance. In this role, I managed partnerships for the entire brand with very high level global accounts. Icreated S.M.A.R.T. action plans for global accounts as well as overall annual action plans. I assisted in creating promotions to generate an increase in revenue/production and constantly worked to improve, maintain and strengthen corporate partnerships. In this role, I completed multiple FAM & sales trips, receptions and other client functions as well as conducted site inspections of multiple hotels in region. From February 2007 to June 2009 (2 years 5 months) New YorkConference Service Manager @ As Conference Service Manager, I acted as a liaison between sales, meeting planner and operations, reviewed all group contracts including city-wide agreements, monitored rooming lists and all required changes, organized on-site and off-site events for each group, coordinated all group arrivals and departures, monitored attrition charges and group pick up, created Group Resumes to relay information to each department, conducted group resume meetings, hosted pre and post cons internally as well as with the client, sent feedback requests and thank you letters to each group contact to ensure guest’s satisfaction for future visits at any of our properties. From July 2005 to February 2007 (1 year 8 months) New YorkRegional Sales Coordinator @ As a Regional Sales Coordinator, I provided administrative support for 5 Managers and Directors, produced contracts for both corporate and group agreements, qualified group and corporate inquiries for multiple properties in region, answered phones, filed and ordered office supplies. I served as Key Operator of Daylight Systems for Regional Team and created and maintained Regional Account List. I coordinated Month End Reports for multiple properties in Region. In this role, I attended receptions and sites with existing and potential clients. From July 2003 to April 2005 (1 year 10 months) New YorkFront Office Supervisor @ As Front Office Supervisor, I supervised a staff of 10 Front Office Agents, coordinated all Group Arrivals and Departures, created Front Office Up-sell program and provided Customer Service. From February 2002 to July 2003 (1 year 6 months) New YorkFront Office Agent @ As a Front Office Agent, I conducted guest Check In/Check Out, created reservations, and assisted as liaison between guest and all hotel departments. From August 2001 to February 2002 (7 months) New York

Bachelor of Science, Hospitality Management @ Saint John's University From 1999 to 2002 Jackie Galea is skilled in: Hospitality Management, Hotels, Hospitality Industry, Revenue Analysis, Yield Management, Front Office, Pre-opening, Meeting Planning, Rooms Division, Delphi, Daylight, Fidelio, Microsoft Office, Winai, Epitome, Opera, Customer Satisfaction, Property Management..., Lodging, Guest Service Management, Hotel Booking, Business Travel, Leisure, Menu Development, Opening Hotels, Travel Management, Convention Services, Sales, Training, Corporate Events, Trade Shows, Event Management, Customer Service, Revenue Forecasting, Leadership, Sales Management, Management, Luxury