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Jack Richards

Loss/Prevention Manager

Loss/Prevention Manager at The Hut Group

Chester, United Kingdom

Section title

Jack Richards's Email Addresses & Phone Numbers

Jack Richards's Work Experience

The Hut Group

Loss/Prevention Manager

July 2008 to Present

Bank of America

Retention Manager Assist

November 2005 to May 2008

Chester, United Kingdom

The Mill Hotel Chester

Ass Bars Manager

October 2001 to December 2005

Jack Richards's Professional Skills Radar Chart

Based on our findings, Jack Richards is ...

Principled
Verbal
Traditional

What's on Jack Richards's mind?

Based on our findings, Jack Richards is ...

52% Left Brained
48% Right Brained

Jack Richards's Estimated Salary Range

About Jack Richards's Current Company

The Hut Group

• Review of LP&F Team, Customer Service Team and Client performance stats with Operations Manager, highlighting and trends/patterns/issues to direct manager • Quality Control to be reviewed • Ensure distribution of workload to clear outstanding tasks • Processing held orders from the review queue when needed • Reporting on Review Queue stats. • Reporting on Fraud stats....

Frequently Asked Questions about Jack Richards

What company does Jack Richards work for?

Jack Richards works for The Hut Group


What is Jack Richards's role at The Hut Group?

Jack Richards is Loss/Prevention Manager


What is Jack Richards's personal email address?

Jack Richards's personal email address is ja****[email protected]


What is Jack Richards's business email address?

Jack Richards's business email address is j****[email protected]


What is Jack Richards's Phone Number?

Jack Richards's phone +44 ** **** *407


What industry does Jack Richards work in?

Jack Richards works in the Retail industry.


About Jack Richards

📖 Summary

Loss/Prevention Manager @ • Review of LP&F Team, Customer Service Team and Client performance stats with Operations Manager, highlighting and trends/patterns/issues to direct manager • Quality Control to be reviewed • Ensure distribution of workload to clear outstanding tasks • Processing held orders from the review queue when needed • Reporting on Review Queue stats. • Reporting on Fraud stats. • Reporting on Claim and Courier stats. • Reporting on Misc and ratified refunds included ebay/paypal • To be aware of site updates, system changes, new sites, procedural changes, promotion. • System errors dealt with as they arise, keeping direct Manager up to date • Escalation of unresolved complaints to Client Ops Manager • Consistently suggesting changes and improvements to current working practices, to be more efficient and reduce costs • 3rd level complaints handled swiftly and promptly to resolution • Escalation of unresolved complaints to • Managing and helping to support the Loss Prevention Team • Helping out with Customer Services • Holding and producing staff performance reviews • General housekeeping maintained: RTW, Holiday log, sickness log, rota • Support to my direct manager From July 2008 to Present (7 years 6 months) Retention Manager Assist @ From November 2005 to May 2008 (2 years 7 months) Chester, United KingdomAss Bars Manager @ From October 2001 to December 2005 (4 years 3 months) Jack Richards is skilled in: Retail, E-commerce, Customer Service, Team Leadership, Merchandising, Account Management, Performance Management, Recruiting, Team Management, Customer Experience, Customer Retention, Management, Change Management, Sales, Employee Relations


Jack Richards’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Jack Richards's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

4 year(s), 9 month(s)

Jack Richards's Willingness to Change Jobs

Unlikely

Likely

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