Jack Mulhern

Account Executive at JoVE | Worcester, Massachusetts, United States

About Jack Mulhern

Jack Mulhern is an accomplished Account Executive at JoVE, where he leverages his extensive experience in the information services industry to drive the adoption of innovative science video content among higher education institutions. With a strong foundation in analytics and strategic customer relationship management, Jack excels in building and nurturing relationships with faculty members, ensuring that their unique classroom and curriculum needs are met through customized video resources. His role is pivotal in onboarding new institutions, where he employs his expertise in sales and marketing to effectively communicate the value of JoVE as an essential educational and research protocol resource.

Jack's approach is characterized by a player-coach mentality, where he not only leads initiatives but also actively engages with clients to understand their specific requirements. His proficiency in software as a service (SaaS) solutions and project planning allows him to streamline the onboarding process, making it seamless for institutions to integrate JoVE into their academic frameworks. By utilizing Salesforce.com for data-driven insights and prospecting skills, Jack effectively identifies opportunities for growth and fosters long-term partnerships that enhance the learning experience for students and educators alike.

In addition to his sales acumen, Jack's background in statistics and business analysis equips him with the analytical tools necessary to assess market trends and customer feedback, enabling him to refine JoVE's offerings continuously. As he champions the adoption of science video content, Jack remains committed to empowering educators and researchers, ensuring that they have access to the best resources available to enrich their teaching and research endeavors.

Jack Mulhern Work