Image of Irene Sullivan Herrera

Irene Sullivan Herrera's Email & Phone Number

Director- Personal Lines Continual Improvement- Strategy and Execution at The Hartford

Irene Sullivan Herrera's Phone Numbers

Irene Sullivan Herrera's Work Experience

The Hartford

Director, Strategy and Execution. Personal Lines Continual Improvement

Hartford, Connecticut, United States

The Hartford

Director, Customer Care Operations

June 2012 to January 2020

Hartford, Connecticut Area

The Hartford

Director, Underwriting Operations

April 2004 to June 2012

Irene Sullivan Herrera's Education

Boston College

Bachelor of Science (BS), Marketing and Computer Science

1979 to 1983

Irene Sullivan Herrera's Professional Skills Radar Chart

Based on our findings, Irene Sullivan Herrera is ...

Self-critical
Daydreamers
Leader

What's on Irene Sullivan Herrera's mind?

Based on our findings, Irene Sullivan Herrera is ...

54% Left Brained
46% Right Brained

Irene Sullivan Herrera's Estimated Salary Range

About Irene Sullivan Herrera's Current Company

The Hartford

Frequently Asked Questions about Irene Sullivan Herrera

What company does Irene Sullivan Herrera work for?

Irene Sullivan Herrera works for The Hartford


What is Irene Sullivan Herrera's role at The Hartford?

Irene Sullivan Herrera is Director, Underwriting Operations


What is Irene Sullivan Herrera's personal email address?

Irene Sullivan Herrera's personal email address is ir****[email protected]


What is Irene Sullivan Herrera's business email address?

Irene Sullivan Herrera's business email address is [email protected]***.***


What is Irene Sullivan Herrera's Phone Number?

Irene Sullivan Herrera's phone (203) ***-*319


What industry does Irene Sullivan Herrera work in?

Irene Sullivan Herrera works in the Financial Services industry.


About Irene Sullivan Herrera

📖 Summary

Director, Strategy and Execution. Personal Lines Continual Improvement @ The Hartford Hartford, Connecticut, United StatesDirector, Customer Care Operations @ The Hartford Directs the Hartford's Claims Customer Care Operations in 4 geographical locations. Drives execution of establish metrics including service, quality and productivity. Accountable for outsource operations. Led multiple initiatives that drove optimization while building a "best in class" customer experience. Achieved 2016 JD Power Award for First Notice of Loss. From June 2012 to January 2020 (7 years 8 months) Hartford, Connecticut AreaDirector, Underwriting Operations @ The Hartford From April 2004 to June 2012 (8 years 3 months) Director, Personal Lines Operations @ Travelers From August 2001 to April 2004 (2 years 9 months)


Irene Sullivan Herrera’s Personal Email Address, Business Email, and Phone Number

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Irene Sullivan Herrera's Ranking

Ranked #80 out of 1,592 for Director, Underwriting Operations in Connecticut

Irene Sullivan Herrera's Personality Type

Introversion (I), Intuition (N), Feeling (F), Judging (J)

Average Tenure

6 year(s), 2 month(s)

Irene Sullivan Herrera's Willingness to Change Jobs

Unlikely

Likely

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Irene Sullivan Herrera's Social Media Links

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