Senior Vice President, Customer Success at BMC Software
Winnersh, Berkshire, United Kingdom
• Proven track record and consistent top performer. General management experience, with increasingly senior positions. • Broad experience and skills, including leadership, sales, technology support and consulting, channels, business operations and finance • Accustomed to full P&L responsibility, comfortable with delivering against revenue, profit and customer loyalty objectives each year • An exceptional communicator combining vision, leadership...
• Proven track record and consistent top performer. General management experience, with increasingly senior positions. • Broad experience and skills, including leadership, sales, technology support and consulting, channels, business operations and finance • Accustomed to full P&L responsibility, comfortable with delivering against revenue, profit and customer loyalty objectives each year • An exceptional communicator combining vision, leadership and operational excellence to deliver outstanding business results • Able to manage change, a passion for turnaround situations / restructuring • Technology Services Industry Association (TSIA) Executive Board memberSenior Vice President, Global Services @ Responsible for worldwide Global Services, Including BMC's consulting business and managed services From April 2015 to Present (9 months) Senior Vice President, Global Consulting Services @ • Lead JDA's Consulting Services business with full P&L responsibility . • Manage a team of 1,400 consultants, delivering revenues of $300M+ annually and providing services to 20 of the Gartner Supply Chain Top 25. • Recently revamped Consulting strategy for JDA, updated portfolio to include a suite of Strategic Service. • Company’s executive sponsor for large, multinational clients. From July 2012 to March 2015 (2 years 9 months) Global Vice President, Network Consulting (Technology Services) @ • Built a new, world-class consulting and professional services practice aligned to HP’s networking portfolio. Transformed previous consulting entities into a single business unit. Providing solutions to HP’s top global clients and packaging services for re-sale through channels. • Launched new Network Transformation services and a suite of services to assist clients transition to IPv6. • Chartered with defining portfolio, go-to-market and sales strategy, establishing a delivery model and WW / Regional management structure. • P&L responsibility for a $400M+ business, team of 850 consultants located world-wide. From April 2010 to July 2012 (2 years 4 months) Vice President, Global Services @ • Global responsibility for the company’s service business and customer support, including direct ownership of the service P&L and managing the worldwide service sales function. Combined P&L and warranty spend ownership equated to $250M+ budget responsibilty. • In addition, responsible for managing consulting, professional services, solution sales,network integration, customer education, customer contact centres, technical support and reverse logistics. • Led a multi-national organisation of 300+ people including staff at six customer contact centres and distributed service delivery and sales functions. Managed an executive team comprising regional theatre directors and functional managers, including e-Services, education, new product introduction and escalation support. From April 2008 to August 2010 (2 years 5 months) Vice President, Global Services EMEA & APAC @ From August 2002 to March 2008 (5 years 8 months) Director, Service Operations & Business Development @ From January 2000 to July 2002 (2 years 7 months) Finance Director, EMEA Services @ From November 1998 to January 2000 (1 year 3 months) Financial Controller @ From January 1996 to October 1998 (2 years 10 months) Finance & Administration Controller, House of Lords @ From April 1993 to December 1995 (2 years 9 months) Finance & Management Accountant @ From February 1989 to March 1993 (4 years 2 months) Pass (ACA), Accountancy @ ACA (Association of Certified Accountants)BA Hons. (First Class), Business & Finance @ Middlesex University Imran Khan is skilled in: Professional Services, Cloud Computing, Strategy, Data Center, Unified Communications, Business Development, Enterprise Software, Management, Vendor Management, Managed Services, Channel, Change Management, Go-to-market Strategy, Business Intelligence, Leadership
BMC Software
Senior Vice President, Global Services
April 2015 to Present
JDA Software
Senior Vice President, Global Consulting Services
July 2012 to March 2015
Hewlett-Packard
Global Vice President, Network Consulting (Technology Services)
April 2010 to July 2012
3Com
Vice President, Global Services
April 2008 to August 2010
3Com
Vice President, Global Services EMEA & APAC
August 2002 to March 2008
3Com
Director, Service Operations & Business Development
January 2000 to July 2002
3Com
Finance Director, EMEA Services
November 1998 to January 2000
Mercedes Benz HPE
Financial Controller
January 1996 to October 1998
Department of Parliamentary Services
Finance & Administration Controller, House of Lords
April 1993 to December 1995
Westminster City Council
Finance & Management Accountant
February 1989 to March 1993
What company does Imran Khan work for?
Imran Khan works for BMC Software
What is Imran Khan's role at BMC Software?
Imran Khan is Senior Vice President, Global Services
What industry does Imran Khan work in?
Imran Khan works in the Information Technology and Services industry.
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