Diversely skilled product manager with significant global cross industries experience. Excels at problem solving, creating change, negotiating deals, creating new revenue opportunities and on time delivery. Managerial Specialties: • Product Planning, Implementation & Management • Business & Product Development • JIRA, Scrum/Kanban Agile Management • North America Change Control Panelist Technology Supporting: • Dev Ops - Team Foundation Server 2013 (Build/Release Management), Visual Studio online and Git Repository management, Application Performance Management (New Relic, SCOM) • Platforms - CaaS, IaaS, PaaS, XaaS (AT&T, Microsoft Azure, AWS) • CMS - WordPress, Kentico, Umbraco • HRIS - MediaOcean/BrandOcean TimeSheets nad Payroll, Jira - Project Management/Tracking • Collaboration Systems - SharePoint 2010/2013, my sites, partner sites, team sites • Electronic Data Interchange (EDI) - SFTP, FTP, SSH2, AS2, GlobalScape multi-service platform • File exchange systems - Accellion, ProofPoint • Desktop/Server standardization - Altiris, Windows Deployment Server, Casper (Mac) • Monitoring - SCOM, SSCM, APM server/app monitoring and reporting platforms • OS - Windows Server 2008R2/2012, Linux CentOS, Ubuntu, RHEL • Server Technology - IIS 7, Apache 2, Nginx • Reverse Publishing Proxy - ISA/TMG/UAG, Load Balancing NetScaler • Internet security - Qualys, Web Application Vulnerability scan • Communication Platforms - WebEx, Jabber, Yammer, Microsoft Social Feed

Product Manager, Web Applications @ Leading and managing development, deployment and ongoing operations of team systems and services. Collaborating with cross-functional teams using Atlassian Jira agile methodology in delivering business-critical web applications. Integrating hosted web-based solutions with internally available resources. • Managing cross-functional teams in engineering and supporting web-based collaborative systems. • Managing team performance with agile methodology and improving communication among groups. • Overseeing and participating in complex web-based applications development and performance. • Appending procedures with specifications to enhance structured system deployment and maintenance. • Standardizing deployment and maintenance disciplines for hosted web-applications (high-availability and load-balancing, basic and advanced security, disaster recovery, data loss prevention). • Partnering with 3rd party vendors in developing business critical solutions while meeting budget goals. • Working jointly with Operations and Web Development groups in facilitating cloud-based hosting. • Strong interpersonal skills and ability to collaborate with senior management, business analysts and system architects. • Strong analytical skills and the ability to manage projects, gather data, organize ideas and implement solutions. From May 2014 to Present (1 year 8 months) Greater New York City AreaSystems Architect (Collaboration Technology) @ Systems Architect, Collaboration Technology Group Omnicom Media Group, New York, NY 2013 – 2014 Interpreting requirements during ideation and scoping activities to establish business solution frameworks. Conceptualizing solutions and providing architectural designs for complex end-to-end business systems. Driving integration of breakthrough technologies in alignment with business strategic goals. • Implementing Application Performance Monitoring (APM) in SaaS environment. • Constructed Electronic Data Interchange infrastructure between SharePoint and Financial systems (Concur, ADP) using GlobalScape workflow features with enhanced security (SSH/SSL/PGP). • Planned and built Platform as a Service in Microsoft Azure (WordPress/Kentico CMS) with High Availability MySQL cluster in ClearDB, SharePoint 2013, Office 365. • Built MS SQL 2012/MySQL/Web Servers clustered environments. • Supported global infrastructure of corporate file exchange system Accellion (NA, EMEA, APAC). • Supported North America internal DNS servers and managing global external DNS registrars. • Managed site publishing and SSL certificate offload using Microsoft Threat Management Gateway (TMG) and Information Security Accelerator (ISA), NetScaler. • Subject Matter Expert on server technology for North America region (IIS 7/8 and Apache 2.2) • Supported VMWare environment with HP 3PAR SAN and EMC VMAX storage. • Knowledge of Windows 2008/2012 and Linux Ubuntu/Debian/CentOS/RHEL. • Responsible for integration of client facing systems such as Webex and Jabber communicator. From April 2013 to May 2014 (1 year 2 months) Infrastructure Engineering Specialist (North America) @ Prepared systems infrastructure guidelines for Shared Technology Services group. Served as a liaison between technical staff, management, project managers and vendors regarding deployment and support procedures. Developed structured diagrams for database clusters, communication systems, servers, storage area networks, and unique in-house systems. • Administered and supported Windows 2003/2008 R2, Linux in VMWare environment • Implemented and supported MS SQL 2005/2008/2012 clusters and MySQL Master/Slave replication • Implemented and supported GlobaScape Enterprise File Transfer (FTP/SFTP/SSH2/DMZ Gateway) • Implemented and supported third-party CMS systems (WordPress, Kentico 6/7) • Supported Microsoft Forefront reverse proxy and office proxy o Internet Security and Acceleration (ISA) o Threat Management Gateway (TMG) o Unified Access Gateway (UAG) • Managed Active Directory/DNS/DHCP in the North America region. • Engaged in Global Infrastructure Vulnerability Assessments and Penetration Test by use of QualysGuard Security and Compliance suite as well as third-party consultants. From March 2012 to April 2013 (1 year 2 months) Information Technology Manager @ Performed a range of professional assignments, adapting and determining appropriate course of action. Defined and executed Information Technology infrastructure with an objective to reduce cost and improve IT operations. At this level, automated and enhanced reporting systems for HR and Finance Departments. • Lead a team of Help Desk specialists, advanced in Help Desk response time and user level satisfaction • Established Enterprise level relationship with wireless vendors and consolidated phone /data card contracts, lowering annual expenses by 10% and receiving extended warranty on all devices • Implemented Purchase Order mechanism of hardware and software purchasing using Dell website, providing accurate reporting to Finance Department with reference to a unique PO identifier • Contributed to the HR new hire welcome package on the use of internal IT systems and electronic devices, hosted office training sessions on benefits and best uses of IT resources • Oversaw IT sector compliance, provided detailed reports in policy composition and data access controls to a third-party SOX partner • Managed Blackberry Enterprise Server infrastructure and supported Active Sync feature for other smartphones (iPhone, Android) • Deployed and supported Domain Controller, DNS, DHCP infrastructure across North America offices • Deployed Windows Deployment Service infrastructure minimizing time spent on laptop/user setup, thus enhancing operations flow From April 2009 to August 2011 (2 years 5 months) Greater New York City AreaSystems Administrator @ Provided Help Desk support to remote offices located in North America and UK. Planned and implemented consolidation of Active Directory with a parent company providing cost-effective environment. Migrated over 200 employees nationally to Microsoft Exchange email platform, provided stability and availability of the service, provided disaster recovery planning. • Planned and managed Active Directory deployment for over 200 employees nationally, supported Windows XP, Windows 7, Mac OS, Windows 2003, Windows 2008 • Planned and managed migration to Microsoft Exchange 2003 and Blackberry Enterprise Server 4.1/5.0 • Managed migration from Juniper NetScreen to Cisco VPN with RSA two-factor authentication in compliance with SOX and Payment Card Industry security standards • Planned and executed visualization of Windows domain controllers and printer servers • Administered Help Desk system using open-source Best Essentials application with prioritization and escalation capabilities • Supported DHCP, DNS, WSUS, WDS, Sophos AntiVirus From February 2007 to April 2009 (2 years 3 months) Greater New York City AreaSystems Analyst / Systems Administrator @ Supported servers and applications installed on computer stations remotely located at various hospitals. Supported Ancillary, Cardiology and PACS imaging systems within Departments of Radiology, Cardiology and Nutrition • Supported Windows 2000/2003 servers running Ancillary/Cardiology applications interfacing with MS SQL 2000 server (Ancillary systems database), hospital client/server applications (applied HIPAA restricted access) and ancillary systems applications • Reported errors within Electronic Medical Records systems to vendors using ticketing system, replicated issues and documented solution practices for participating analysts • Provided 24/7 support to hospital technologists using Radiology and Ancillary systems • Provided troubleshooting of DICOM and HL7 messaging within Radiology and Ancillary systems by interpreting and correcting message errors From November 2006 to February 2007 (4 months) Greater New York City AreaSystems Analyst I / Programmer @ Provided first-hand support to Medical and Research staff with computers and audio/video equipment. Composed custom data collection systems using ColdFusion and MS Access. Maintained clinical web servers hosting Pediatrics Department, Division of Endocrinology and Pulmonology websites. Designed and implemented multiple custom web applications with interface to ODBC and in accordance with HIPPA security regulations. • Developed clinical research data collection web applications using ColdFusion 5.0 technology • Supported Clinical Web Servers, initiated security and maintenance practices • Designed and implemented websites for Children’s Clinical Research Center • Consulted medical staff on IT compliance with HIPAA Privacy Act and OSHA Regulations • Supervised Pediatrics interns with introduction to clinical applications and various software training From September 2000 to March 2006 (5 years 7 months) Greater New York City Area

MBA, Information Systems @ Long Island University, Brooklyn Campus From 2005 to 2007 BS, Computer Science @ Long Island University, Brooklyn Campus From 2000 to 2002 Associate of Science (AS), Computer Science @ Kingsborough Community College From 1998 to 2000 Igor MBA is skilled in: Servers, Windows Server, VMware, Active Directory, Blackberry Enterprise Server, WAMP, Windows, Healthcare IT, HIPAA, HL7, DICOM, SOX, System Administration, Systems Analysis, Integration