Windows: Active Directory, Group Policy, VBscript, Windows Server 2003/2008 R2 management, Windows XP/Vista/7/8, MSSQL, WSUS, WDS Unix: RHEL, CentOS, bash scripting Network: Cisco ASA, hp/cisco switches, cisco wlan controller, ddwrt Mac: OSX10.5-10.9, OSX Server Other: Shoretel, Polycom, Nexenta, VMware, Google Apps Script Tools: MySQL, PostgreSQL, apache, pound, nagios, zabbix, smokeping, cacti, Atlassian suite Programming: Java, Python, R, some PHP

IT Systems Administrator @ * Built Cisco ASA config from scratch and redesigned network * Global IT/Helpdesk support for OSX10.5-10.9, Windows XP/7/8, mobile/tablet devices From May 2013 to Present (2 years 8 months) Jr. IT Systems Administrator @ * Built and configured monitoring systems for the internal network, using open source software such as Smokeping, Nagios, and Zabbix * Created an internal blog and knowledge repository, powered by Wordpress, with various authentication schemes to allow employees to access the content outside of the network * Managed a variety of hardware and software, including NexentaStor, VMware, RHEL, CentOS, Windows Server, Shoretel, Polycom Phone and Videoconference, Stanley Security Systems, Cisco WebEx, Adobe Connect, among others * Provided IT and Helpdesk support for employees across North America, South America, and Europe on Mac OS X 10.5-10.8 and Windows XP/7, Android and iOS From May 2012 to May 2013 (1 year 1 month) Lead Windows Systems Administrator @ * Lead a small cross-functionality team on a project to migrate VMware servers from ESX 3.5 to ESXi 4.1, which included building and configuring ESXi and vCenter servers from scratch as well as documenting notes, findings, and procedures * Contributed to a small team on a project to migrate and consolidate four Windows 2003 R2 file servers to two Windows 2008 R2 servers, with an additional Window 2008 R2 server used for backups and archives * Spearheaded the research and analysis of Group Policy and Active Directory structures in order to prepare for the merging of multiple environments into a single cohesive and stable environment From May 2011 to May 2012 (1 year 1 month) Systems Administrator Intern @ * Tested various image deployment options for Mac OS X and improved a process based on a standard image and scripts to efficiently set up new employees with all necessary accounts and software. From February 2012 to April 2012 (3 months) Windows Systems Administrator @ * Maintained and supported the deployment of Windows 7 to computing centers that provide services for over 8,000 students per year, including the building of a set of GPOs to manage these users and workstations * Worked in a team of three to manage and upgrade over sixty servers, ranging from file servers to IIS servers to application servers, that provided services to upwards of 10,000 employees and students From May 2010 to May 2011 (1 year 1 month)

Bachelor of Arts, Computer Science and Statistics @ University of California, Berkeley From 2008 to 2012 Hoang Nguyen is skilled in: Active Directory, Group Policy, Windows Server, Windows, Python, VBScript, VMware, R, PostgreSQL, Nagios, Red Hat Linux, Java, Android, Windows Server 2008, Windows Server 2003