IT Manager, Project Manager at ClearFocus Technologies
Burtonsville, Maryland
An Information Technology Professional and Project Manager with experience in IT Project\Operations Management, Networking, and Server\Desktop Support.Project Manager, Help Desk Manager @ From May 2015 to Present (8 months) Assistant Project Manager, CMMI Auditor @ • Provided weekly and monthly metrics and status reports for client and other stakeholders. • Worked as IT liaison for FEMA facilities...
An Information Technology Professional and Project Manager with experience in IT Project\Operations Management, Networking, and Server\Desktop Support.Project Manager, Help Desk Manager @ From May 2015 to Present (8 months) Assistant Project Manager, CMMI Auditor @ • Provided weekly and monthly metrics and status reports for client and other stakeholders. • Worked as IT liaison for FEMA facilities to ensure IT Service requirements were properly defined. • Updated and monitored risk, issue, and action logs for project. • Audited contractual files in Privia system to ensure statement of work, contract summary, and other files necessary to maintain CMMI certification were in place, complete, and regularly reviewed. • Managed a team of fourteen providing audio\video, telecom, and desk side support. • Provided performance evaluations yearly for team members. • Managed IT user transition from DHS network to FEMA network at FEMA satellite location (500+ users). • Managed end user expectations at FEMA satellite locations (2000+ users). • Gathered requirements for the network set up of FEMA satellite location. • Managed team responsible for deployment of Windows operating systems using Symantec Ghost imaging server. Gathered requirement for team creating images. • Oversaw the setup, continued maintenance, and synchronization with Microsoft Exchange server for Blackberry and other mobile devices. From September 2005 to May 2015 (9 years 9 months) Washington D.C. Metro AreaNetwork Administrator, Senior Graphic Artist @ • Created stronger system and network security policies as well as implementing best practices. • Responsible for the purchasing of enterprise IT equipment for company. • Established a network file storage system shares to act as local cloud storage. • Managed enterprise network and led photo editors in designing photos for clients. • Managed Windows Server backups using Windows Server backup utility. From 2003 to 2005 (2 years) Greater New Orleans AreaAssociate of Applied Science, Computer Network Systems, 3.69 GPA @ ITT Technical InstituteCourse 222, Leadership Skills: Building Success through Teamwork @ Learning Tree InternationalCourse 2273, Managing and Maintaining a Microsoft Windows Server 2003 Environment @ New Horizons Learning Center
InScope International
Project Manager, Help Desk Manager
May 2015 to Present
Applied Computing Technologies
Assistant Project Manager, CMMI Auditor
September 2005 to May 2015
Washington D.C. Metro Area
Marshall Studios
Network Administrator, Senior Graphic Artist
2003 to 2005
Greater New Orleans Area
ITT Technical Institute
Associate of Applied Science Computer Network Systems 3.69 GPA
Learning Tree International
Course 222 Leadership Skills: Building Success through Teamwork
New Horizons Learning Center
Course 2273 Managing and Maintaining a Microsoft Windows Server 2003 Environment
What company does Henry PMP work for?
Henry PMP works for InScope International
What is Henry PMP's role at InScope International?
Henry PMP is Project Manager, Help Desk Manager
What industry does Henry PMP work in?
Henry PMP works in the Information Technology and Services industry.
Issued by Applied Computing Technologies · 2013
Issued by Applied Computing Technologies · 2012
Issued by Applied Computing Technologies · 2011
Issued by Applied Computing Technologies · 2009
Issued by Federal Emergency Management Agency (FEMA) · 2009
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