Helen Phillips's Email Addresses & Phone Numbers

Helen brings a powerful combination of strong commercial focus, vision and an entrepreneurial approach making her a force for change in any business. She has proven strategic and operational experience across a range of large complex public and private bodies, delivering demanding results today whilst shaping the business for tomorrow. A strong foundation for her success is...

Helen brings a powerful combination of strong commercial focus, vision and an entrepreneurial approach making her a force for change in any business. She has proven strategic and operational experience across a range of large complex public and private bodies, delivering demanding results today whilst shaping the business for tomorrow. A strong foundation for her success is her ability to engage a wide range of stakeholders in a regulatory, operational and advisory capacity. Key skills and experience: Strategic thinking : Operational Leadership : Project and programme management : Contracting and outsourcing : Organisational transformation : Building high-value relationships : People management : Financial and risk management : Communications, marketing and customer / stakeholder engagement strategies.Chair of the Board @ From April 2015 to Present (9 months) Board Member @ The LSB is the independent body responsible for overseeing the regulation of lawyers in England and Wales. Its aim is to reform and modernise the legal services market place by putting the interests of consumers at the heart of the system. From March 2015 to Present (10 months) Advisory Board Member @ Sheffield Business School is one of four Faculties at Sheffield Hallam University based in Sheffield. It is part of one of the largest Universities in the UK with around 35,000 students and 4,360 staff. The Business School has a regional, national and international outlook providing, teaching, learning, research and knowledge exchange opportunities to students and organisations across the globe. From 2012 to Present (3 years) Chairman Loop Customer Management Ltd @ Loop provides contact centre and billing and income services. Loop prides itself on being a great place to work and has developed a wide range of policies and procedures to help attract, retain and support the 800 people employed. Founded on the philosophy that excellent customer service is inextricably linked to having fantastic people working in a supportive and happy environment. Loop was named as one of the Sunday Times Top 100 Best Places to Work in the UK eight times since 2003, most recently in February 2012 and in January 2012 were also accredited with a One Star rating from Best Companies for the fifth time for employee engagement policies. In addition to this, Loop has been awarded the ISO 9001 accreditation and the government standard for Customer Service Excellence. From May 2012 to December 2014 (2 years 8 months) Bradford, United KingdomDirector Customer Services and Networks @ Private company. 3300 staff, £9bn assets, £1bn turnover. Serving 4.9m people as well as 130,000 businesses. Yorkshire Water supplies 1.3 billion litres of drinking water everyday and collects, treats and returns 1 billion litres of waste water back into the environment. Over the period 2010-2015 Yorkshire Water will invest £3.5 billion in operating and improving the regions water and sewerage infrstructure. From March 2012 to December 2014 (2 years 10 months) Bradford, United KingdomBoard Member @ ECNC is an independent European expertise centre for biodiversity and sustainable development based in the Netherlands. ECNC promotes an integrated approach for both land and sea and actively stimulates the interaction between science, society and policy. From 2012 to 2014 (2 years) Chief Executive and Board Member @ Non-Departmental Public Body. 2500 staff, £600m budget. Natural England is the government’s advisor on the natural environment. It provides practical advice, grounded in science, on how best to safeguard England’s natural wealth for the benefit of everyone. From 2006 to February 2012 (6 years) Lead Accounting Officer @ UK Advisory Body to Government, 120 staff, £11m budget JNCC is the public body that advises the UK Government and devolved administrations on UK-wide and international nature conservation. Good policy-making, planning, development and risk management all depend on reliable, up-to-date information about biodiversity status and trends. The role of the JNCC is to provide evidence, information and advice so decisions can be made that protect natural resources and systems. From 2006 to 2011 (5 years) Director, Wales: Head of Strategy England and Wales: various operational roles @ The Environment Agency is the biggest and most wide-ranging environmental regulator in Europe employing 12,000 people and spending £1 billion per annum protecting and improving the environment. The work of the Agency includes reducing the risks to people and properties from flooding; helping businesses and communities adapt to climate change; reducing pressures on biodiversity; helping businesses to make sure they don’t harm the environment through pollution or taking too much water and issuing licences and permits - taking action against people who don’t take their environmental responsibilities seriously. From 1996 to 2006 (10 years) Catchment Planner @ From 1995 to 1996 (1 year) Environmental Scientist @ Environmental and Landscape Consultants From 1994 to 1995 (1 year) BSc, PhD, Freshwater biology @ University College Dublin From 1984 to 1993 Helen Phillips is skilled in: Environmental Awareness, Climate Change, Policy, Sustainability, Stakeholder Management, Program Management, Stakeholder Engagement, Governance, Business Transformation, Strategy, Environmental Management Systems