An enterprising Supply Chain Executive with a distinctive multinational background and expertise in complex global operations. Focused on strong business relationships as an influential negotiator and diplomat, who is successful at obtaining significant cost savings and driving operational efficiencies, contributing to bottom line integrity. A charismatic and attentive leader, who empowers and motivates individuals to drive results by formulating and maintaining short and long term visionary goals.
• Known to be a creative and successful Change Agent, who manages through adversity and leads teams through this transformational process while keeping stakeholders informed by collaborative means.
• A highly adaptable individual with a broad spectrum of product and services knowledge in the areas of Industrial Equipment Manufacturing, Sporting Goods, Other Consumer Goods, Agricultural Products, Oil/Gas/Chemicals, and Products subject to Military Specifications…and extensive Global Strategic Sourcing and Supply Chain experience in a wide range of direct and indirect commodities, services and products.
• Experienced in directing teams of Global Category Managers, Sourcing Managers, Purchasing/Inventory Managers, Warehousing/Distribution, Logistics, Transportation, Order Fulfillment, and Compliance professionals all located in multiple domestic and international locations.
• Extensive experience in International Transportation, Logistics, Distribution and Compliance.
• Sales and Operations Planning implementation and management
• Understanding and experience with ISO9000, Six Sigma, and Lean Manufacturing Principles
• Excellent proficiency in all MS applications; Substantial experience with Tier 1 (SAP) and Tier 2 ERP Systems
• Project Management experience and certification
• Languages: English, Japanese
Specialties:International Sourcing and Supply Chain Management; Multi-site global Operations and Development; P&L Management and Strategic Planning; Cost Savings, Containment and Margin Improvement; Inventory Control and Distribution optimization; Vendor Qualification, Negotiation and Development; Logistics/Transport Structures; Trade Compliance; Budget Planning and Forecasting; Cross Functional Product Lifecycle Mgmt; Performance Enhancement and Development; Change Management; Acquisition Strategies
Chief Supply Chain Officer @ From May 2015 to Present (6 months) Vice President, Supply Chain @ Manage global supply chain operations for heavy duty industrial equipment manufacturer. From July 2014 to May 2015 (11 months) Senior Management Consultant @ Professional management consultant in Supply Chain business areas and of delivery of Business Process Technology Alignment™. Specific focus on process improvement and standardization in Global Procurement, Global Logistics and Global Planning. Proven deliveries in outsourcing strategies, significant service level improvements and cost savings to drive profitability and positive ROI. From November 2012 to August 2014 (1 year 10 months) Greater Minneapolis-St. Paul AreaDirector of Global Procurement @ Develop and lead Global Procurement Organization to carry out short and long term strategies on Global Sourcing, Contract Management, Procurement Optimization and Finance/Operations Management. Align with all internal stakeholders (Product Line, New Product Development, Engineering, Manufacturing and Facilities) to support all spend activities (Direct and Indirect).
• Recruited as a change agent to develop and establish a Global Procurement organization in this $1B, well established company where supply chain and procurement activities were traditionally decentralized
• Established Asia Sourcing office in Suzhou, China from Greenfield studies to fully operational with a professional staff; completion time was under one year.
• Created program management for Global Procurement to drive up to the Company Mission statement using the pillars of Strategic Sourcing, Contract Management, Procurement Optimization and Finance/Operations Management. Programs centered on Total Cost of Ownership and Collaborative supplier and stakeholder management. From May 2011 to November 2012 (1 year 7 months) Portland, Oregon AreaDirector of Supply Chain @ Functional director of team of supply chain professionals including sourcing managers, purchasing agents, master schedulers, planners, compliance and order fulfillment for a mid-sized distributor and manufacturer of lubricants specializing in power sports, automotive, industrial and fleet applications.
• Recruited to lead the company into a position to “go global” by developing a world class supply chain domestically and plan for future growth options world wide
• Presented and accepted by the board the necessity for next generation ERP implementation to support substantive growth pattern of the company with strategic alignment with global positioning
• Drive concept of supply flexibility with commodities and partner ship strategies with designed products
• Implemented sourcing strategies based on PQLIR (Price, Quality, Logistics, Innovation, Risk)
• Defined and developed capacity planning tool to account for future growth within distribution and manufacturing
• Developed and instituted “Bridge” meetings to close the gap between Technology and Supply Chain, driving cost savings and efficiencies in commercialization
• Created “Focus” Group to optimize inventory levels, service levels to customers and strategize around slow moving inventory
• Developed plans to institute S&OP as a "grass roots" approach by engaging key individuals from cross functional areas to act as the engine to developing an effective process. From April 2010 to May 2011 (1 year 2 months) Greater Minneapolis-St. Paul AreaDirector, Purchasing and Logistics - North America @ Directed teams for this industry leading, international dairy equipment company in Sourcing, Logistics, Distribution, Fulfillment, Compliance, Transport and Data Management, managing one of two Global Distribution Centers, with a complex Assortment of products (Aftermarket to Capital Goods). Defined and executed Global Projects to drive efficiencies in Product Assortment and Quality Control, Vendor Compliance Programs, Distribution Excellence, and ERP implementation strategies. Led focus on strategic Low Cost Country sourcing globally; instituted landed cost model to facilitate make vs. buy strategies and optimal logistics/inventory.
• Developed and implemented Supplier Complexity Reduction Strategy; reduce from 700 suppliers to 200 in 3 years
• Ran program to decrease MOQ/lead times, increasing operating efficiencies with significant improvements
• Implemented three year plan to Contract all Suppliers where the practice was never utilized before
• Drove Cost Savings(yearly avg. of 5%) and Containment with strict yearly targets based on ABT models
• Instituted cross-functional NPI process with Product Management, Design/Engineering, Sales/Marketing
• Defined and instituted dashboard metrics/KPI’s to measure all supply chain functional activities
• Implemented Project Sales process with “Control Towers” to successfully deliver products for sequential installation from a multitude of global suppliers utilizing virtual platforms and structured order management
• Created continuous advancement strategies to improve ITR, working capital and inventory levels, increasing operating efficiencies and profitability in Distribution and at Manufacturing Units, facilitated by implementation of an S&OP process. Decreased inventory by 30% without drop in target service level
• Championed Transportation Optimization Program (TOP) including 3PL management and total cost plans From February 2008 to January 2010 (2 years) Kansas City, Missouri AreaGlobal Strategic Sourcing Manager - Outdoor Accessories @ Led Operational transition of Michaels brands to Bushnell’s corporate structure by orchestrating a directed shutdown of factories, including strategic outsourcing of all products to global and domestic suppliers, placement and disposition of existing raw material inventory comprised of over 40,000 SKU’s; logical deployment of equipment related to manufacturing to international and domestic vendors; and classification and distribution of tooling and molds necessary for production. Assisted Product Managers with industrial design projects, utilizing manufacturing and design experience. Advised and trained Quality Assurance on testing methodology for all products under Outdoor Accessory Brands
• Worked with Marketing to determine profitability of items annually and finalized yearly margin goals with “go forward” products. Successfully achieved cost savings targets – first year by 20% on average
• Developed total landed cost approach and was instrumental in designing Trade Compliance standard operating procedures as well as the establishment of a Logistics front end PO Management system.
• Drove best practices for continuous strategic re-sourcing and new sourcing opportunities for line/new products
• Trained team in strategic contract manufacturing for specialized products, including vendor management in relation to pricing, lead time, contracts and quality assurance; global sourcing choices with variable strategies (material availability, regional political and financial stability, skill expertise, resource rich sites, etc). From 2004 to 2008 (4 years) Overland Park, KSDirector of International Operations; Director of IT @ Directed team of logistics professionals for key accounts. Developed export compliance advisory services and led compliance team (Security & Trade Compliance issues)
• Elected as Export Chair for CRCBFA
• Developed, directed, and contracted 15 carriers for Shipper’s Association with 20,000 TEU annually From 1998 to 2004 (6 years) Export Manager @ From 1995 to 1998 (3 years) Portland, Oregon Area
Master of Business Administration (M.B.A.), MBA @ Quinnipiac UniversityBA, Biology @ Reed CollegeBiology / Economics @ University of Pennsylvania Heather MBA is skilled in: Supply Chain Management, Cross-functional Team..., Strategic Sourcing, Supply Chain, Procurement, Global Sourcing, Six Sigma, Supply Management, Strategy, Purchasing, Negotiation, Process Improvement, Inventory Control, Supply Chain..., Continuous Improvement, Strategic Planning, Management, Forecasting, Lean Manufacturing, Product Development, International Logistics, Vendor Relationships, Business Process..., Inventory Management, Manufacturing, Logistics, ERP, Quality Assurance, Strategic Visionary, International Management, Contract Management, Operational Excellence, Program Management, Product Lifecycle..., Trade Compliance, Distribution Center..., P&L Management, International Business, Change Management, Pricing, SAP, Operating Budgets, Product Management, MRP, Materials Management, Leadership, Project Planning, Vendor Management, Project Management