Heather Lam's Email & Phone Number

💼 Past Experience

-Leads and reports on key revenue and sales pipeline metrics.-Solves problems and provides practical business insights from complex data sets.-Provides documentation and training on workflows, system updates, and ongoing developments of the CRM system to various stakeholders.-Works with the Executive team on contracts and other legal documents for both external vendors and potential clients.

🎓 Education

Heather Davis Lam is a business owner and musician who has 3 years of musician's education from at Londonderry High School in 1992 to 1996 and an Master of Science, Marketing from University of South Florida in 2009 to 2011. She also has a Master of Business Administration from Stetson University in 2004 to 2006. Heather has played music in local and national bands since she was younger. In 2004, she founded her own band, Playful Filth, and has been playing live and recording since then. In 2017, her band played at the 2018 SXSW festival.

💡 Technical & Interpersonal Skills

Heather Davis Lam is a Sales and Marketing Operations Leader with experience in Londonderry, Derry and Amherst, NH. As a Supervisor, Heather Davis Lam managed over 50 sales Associates, scheduling, creation of store financial and production reports, employee and managerial training, and sales. As Accounting Manager, Heather Davis Lam created a computer program to balance register drawers and track discrepancies, which assisted with loss prevention. Heather Davis Lam also founded andowned Davis Music, which is responsible for negotiation of school musical instrument repair contracts, band instrument repairs, music lessons, and general business operations. InNovember 2019-May 2020, Heather Davis Lam was Director of Institutional Sales Operations at The Princeton Review, responsible for overseeing sales process improvement for sales, marketing, and contracting with various Institutional clients. As an editor in charge of PAN Pipes, the fraternity journal, which was first published in 1909 and is now published four times a year, Heather Davis Lam was responsible for creating, leading and reporting on key revenue and sales pipeline metrics. Additionally, Heather Davis Lam was responsible for administating technological systems, including Pardot, Salesforce, SalesLoft, WordPress, LinkedIn, Sales Navigator, Drift, Zoominfo, Apollo.