Sogang Language Program (SLP)
July 2012 to July 2013
Incheon, South Korea
Brixen & Sons Screenprinting
August 2011 to July 2012
Vietnam USA Society English Center (VUS)
October 2009 to July 2011
Ho Chi Minh City, Vietnam
The Leighton House Museum
Archivist and Conservationist (internship)
March 2008 to June 2008
London, United Kingdom
Vietnam Australia International School
January 2010 to July 2011
Ho Chi Minh City, Vietnam
Manager, Enterprise Account Management
December 2018 to May 2020
Account Manager - Billing Company Division
February 2018 to December 2018
Client Success Manager
May 2016 to January 2018
March 2015 to December 2015
Customer Retention Specialist/Partner Manager
March 2014 to February 2015
December 2015 to April 2016
September 2013 to March 2014
While living and teaching abroad in South Korea, I worked closely with 14 different groups of students in order to teach and promote the use of English as a second language. My ultimate goal was to help my students understand the fundamentals of English in a fun and unique way that kept the students attention on the... While living and teaching abroad in South Korea, I worked closely with 14 different groups of students in order to teach and promote the use of English as a second language. My ultimate goal was to help my students understand the fundamentals of English in a fun and unique way that kept the students attention on the lesson. I intricately planned and carried numerous lesson plans to match the varying skill levels of all students.
What company does Hayley Stangland work for?
Hayley Stangland works for Sogang Language Program (SLP)
What is Hayley Stangland's role at Sogang Language Program (SLP)?
Hayley Stangland is ESL Teacher
What industry does Hayley Stangland work in?
Hayley Stangland works in the Computer Software industry.
ESL Teacher @ Sogang Language Program (SLP) While living and teaching abroad in South Korea, I worked closely with 14 different groups of students in order to teach and promote the use of English as a second language. My ultimate goal was to help my students understand the fundamentals of English in a fun and unique way that kept the students attention on the lesson. I intricately planned and carried numerous lesson plans to match the varying skill levels of all students. From July 2012 to July 2013 (1 year 1 month) Incheon, South KoreaSales Representative @ Brixen & Sons Screenprinting As a sales representative at one of California’s a largest digital and silk screen printing facilities, I coordinated and issued work orders for Disneyland advertising, Kroger Food Company and other large corporations. Working with a variety of materials and printing techniques, I ensured all orders exceeded the customers’ expectations of quality and cost. From August 2011 to July 2012 (1 year) Tustin, CaliforniaESL Teacher @ Vietnam USA Society English Center (VUS) For close to two years, I taught English as a second language at a private institution in Ho Chi Minh City, Vietnam. I succeeded in engaging adult ESL students through humor and fun activities, all lessons were designed for maximum interaction in both small and large groups. The curriculum was created to encompass the students’ varied learning abilities, all the while ensuring their needs and interests were incorporated into unique lessons. Ultimately, I achieved maximum results by breaking down seemingly large learning tasks into meaningful and manageable segments. From October 2009 to July 2011 (1 year 10 months) Ho Chi Minh City, VietnamArchivist and Conservationist (internship) @ The Leighton House Museum While interning at the Leighton House Museum, I reorganized their archival collection which included instruction, text and art spanning the history of the museum. I also assisted the head conservationist in caring for the collections of Lord Leighton and Linley Sambourne. From March 2008 to June 2008 (4 months) London, United KingdomESL Teacher @ Vietnam Australia International School My experience as an elementary ESL teacher was extremely rewarding. My students ranged in age from 5 to 8 years, with varying skill levels. I built a rapport with all my students by teaching a fun class that focused on speech, reading and pronunciation. I was successful in creating a trusting atmosphere through sensitivity to students’ strengths, weaknesses and personal learning styles. From January 2010 to July 2011 (1 year 7 months) Ho Chi Minh City, VietnamManager, Enterprise Account Management @ Kareo - Managing a team of strategic account managers that care for Kareo's largest enterprise accounts.- Introduced sales initiative to transition the account management role into a quota carrying position to expedite and incentivize the growth of accounts through cross-sell, up-sell, and contract renegotiation.- Overseeing active pipeline of up-sells, value added services, and contract renegotiations.- 100%+ team quota attainment since introduction - President's Club winner- Liaison to various cross-functional stakeholders representing the needs and wants of managed accounts - Developed, implemented, and managed lead distribution partner program resulting in ~ 20-30% growth of top accounts.- Advocating for and implementing conflict resolution and deescalation with a constant emphasis on customer experience and satisfaction. From December 2018 to May 2020 (1 year 6 months) Irvine, CAAccount Manager - Billing Company Division @ Kareo - Managed 20 sensitive enterprise accounts with a significant book of business. - Facilitated smooth implementation and oversaw an appropriate ramp-up with new accounts. - With countrywide accounts, regular onsite visits and check-in. - Strategized future growth with demonstrations and strategic up-sell opportunities such as analytic reporting. - Reviewed and negotiated renewal contracts and agreements to maximize profit- Confidently navigated and learned the ins and outs of medical EHR and various aspects of medical billingKareo is the only cloud-based software and services platform purpose-built for independent medical practices. We believe that, with the right tools and support, small practices can do big things. At Kareo, we offer an integrated platform of products and services designed to help physicians get paid faster, run their business smarter, and provide better care. From February 2018 to December 2018 (11 months) Irvine, CaliforniaClient Success Manager @ Houzz - Managed 250 to 450 accounts regularly - 1.5 million annual book of business. - Exceeded quota for 12 consecutive months in account retention (85%+) and revenue - as well as the addition of premium up-sells.- Oversaw on-boarding/implementation through initial review calls. - Built and maintained strong, long-lasting customer relationships through regularly scheduled check-in and maintenance calls. - Collaborated with customers to improve their marketing space, ensuring maximum ROI. - Strategized future growth and plans through annual review calls.- Reviewed and negotiated renewal contracts and agreements to maximize profit. From May 2016 to January 2018 (1 year 9 months) Irvine, CaliforniaPartner Manager @ Local Corporation - Managed over 150 partner and publisher relationships.- Facilitated partner account review calls to discuss key traffic metrics (clicks, impressions, etc.) and strategize for growth.- Developed and managed premium Local.com listings along with continued up-sell to their owners (target audience location, number of directories, front page placement, SEO, etc.) .- Quick and efficient correspondence with both customers and clients.- Post-sale implementation and ongoing maintenance in order to maximize growth and profitable revenue from the monetization of traffic from directories on partner sites. From March 2015 to December 2015 (10 months) Irvine, CACustomer Retention Specialist/Partner Manager @ Local Corporation - As Local Corporation's only customer retention specialist, I responded to customer queries and addressed service complaints in a timely and professional manner. - Contracts were tracked daily and those that were soon to expire were contacted for renewal. - Customer feedback was closely analyzed and new techniques were developed to ensure customer retention. - All customer negotiations were performed to reach a fair conclusion from both the customer and Local Corporation's perspectives. From March 2014 to February 2015 (1 year) Irvine, CASales Manager @ Better.com NMLS 1983139Living the dream and disrupting the FinTech industry one day at a time! We are hiring!https://www-cnbc-com.cdn.ampproject.org/c/s/www.cnbc.com/amp/2020/06/16/meet-the-2020-cnbc-disruptor-50-companies.html Partner Manager @ Local.com Same as below, company name change. From December 2015 to April 2016 (5 months) Irvine, CAAdministrative Assistant @ Local Corporation - Organized and actively maintained a filing system of confidential information. - Provided proficient and professional administrative support to various departments.- Handled telephone routing, organized meetings and relayed messages. - Arranged payments to contractors and vendors as a liaison for accounting. From September 2013 to March 2014 (7 months) Irvine, CA
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
1 year(s), 0 month(s)
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