Chief Operating Officer @ COO of Singapore based head office of Alila Hotels and Resorts, overseeing all aspects of operations, finance, sales and marketing, human resources and development. From December 2010 to Present (5 years 1 month) Director, Global Head of Operations @ Firstlight is a leading high end real estate development company, specialising in building and managing small, boutique, shared ownership, private residence clubs globally. Current sights are Noosa, Queensland and Dublin, Ireland, with an aggressive growth programme globally in place to build the brand. Guy heads up operations for all properties globally and is a director and partner in Firstlight. From January 2010 to November 2010 (11 months) Group General Manager @ Overseeing the top eight signature resorts for Voyages, based out of a regional head office in Cairns. These include; Lizard Island, Bedarra Island, Wilson Island, Longitude 131, El Questro, Wrotham Park Lodge, Silky Oaks Lodge and Cradle Mountain Lodge. Travel amongst the resorts, driving all aspects of operations, strategic planning, finances, sales and marketing and human resources.
Develop and manage the opportunities to expand our role as a management company for other small independent resorts, under the Voyages umbrella.
Oversee entire group spa operations, working with Elemis to supply, train and develop our eight spas around the country.
Liaise with and report back to our parent company GPT on performance, corporate responsibility, operations and compliance issues.
Portfolio total revenue of 46 million per annum From August 2007 to November 2009 (2 years 4 months) Regional Manager USA and Carribean @ Based as GM of Amangani, but overseeing the America / Caribbean region and the opening of Amanyara From August 2004 to July 2007 (3 years) General Manager @ Amanresorts representative for America to develop and expand the holding in North America and the Caribbean region.
Based at Amangani hotel in Jackson Hole as general manager
Responsible for sales and marketing initiatives, group budgeting, human resources, engineering, information technology and strategic planning for the current property.
Development of future and current projects in North America and Caribbean.
Opening of Amanyara and development of Amangiri From August 2004 to July 2007 (3 years) Regional Manager Indonesia @ Started as GM of Amankila, then moved to Amanusa as both GM and regional area manager From January 2002 to July 2004 (2 years 7 months) General Manager @ Built business levels to achieve highest occupancy level in Amanresorts Indonesia.
Personally greet, look after and farewell guests of 35 pavilions.
Integrated well with the local community and sought ways to enhance the guest activities program.
Active management of 260 employees.
Instrumental in the design of The Spa and setting up the Spa Program.
Regularly featured in Gullivanters Guide, Best General Managers List.
Conde Nast Best Small Asian Hotel 2000. From January 1997 to January 2002 (5 years 1 month) Manager @ Manager of Food & Beverage Outlets
Responsible for operation of the main restaurant, all day dining restaurant and lounge/cocktail bar.
Active management of 50 employees to encourage and maintain excellence in service levels. From January 1995 to January 1997 (2 years 1 month) Manager @ Responsible for operation of fine dining Italian Restaurant and all day dining restaurant.
Active management of 40 employees to encourage and maintain excellence in service levels. From January 1993 to January 1995 (2 years 1 month) Manager @ One year in each outlet, responsible for the operation.
Active management of 35 employees to encourage and maintain excellence in service levels. From January 1991 to January 1992 (1 year 1 month) Manager @ Responsible for the operation of the lobby lounge.
Active management of 20 employees. From January 1989 to January 1991 (2 years 1 month) Operations Manager @ Responsible for the operation of all beverage outlets including the high maintenance VIP room.
Active management of 40 employees developing young team to provide swift service. From January 1987 to January 1989 (2 years 1 month) Bar Manager @ Responsible for the operation of training bartenders to provide leading Hong Kong nightclub with high-end service levels.
Overseeing eight employees. From January 1985 to January 1987 (2 years 1 month)
A levels at Eastbourne College in the U.KAssociate degree, Hospitality Management @ Cornell University Guy Heywood is skilled in: Microsoft Office, Food & Beverage, Resorts, Hotels, Budgets, Hotel Management, Hospitality Management, Restaurants, Food, Pre-opening, International Sales, Hospitality, Bartending, Strategic Planning, Organizational Development
Websites:
http://www.alilahotels.com