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Greg Hopkins

Management Accountant @ University College London Hospitals NHS Foundation Trust

Senior Manager, User Research at Sonos

Santa Barbara, California

Ranked #893 out of 17,860 for Management Accountant in California

Section title

Greg Hopkins's Work Experience

University College London Hospitals NHS Foundation Trust

Management Accountant

1997 to 1998

London, United Kingdom

Sonos, Inc.

Senior Manager, User Research

Santa Barbara, California Area

D2 Nova

User Experience Advisor (consultant)

February 2017 to August 2017

Santa Barbara, California Area

Greg Hopkins's Education

Imperial College London


1994 to 1997

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About Greg Hopkins's Current Company

University College London Hospitals NHS Foundation Trust

Frequently Asked Questions about Greg Hopkins

What company does Greg Hopkins work for?

Greg Hopkins works for University College London Hospitals NHS Foundation Trust

What is Greg Hopkins's role at University College London Hospitals NHS Foundation Trust?

Greg Hopkins is Management Accountant

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What is Greg Hopkins's Phone Number?

Greg Hopkins's phone (213) ***-*480

What industry does Greg Hopkins work in?

Greg Hopkins works in the Information Technology and Services industry.

About Greg Hopkins

📖 Summary

Management Accountant @ University College London Hospitals NHS Foundation Trust From 1997 to 1998 (1 year) London, United KingdomSenior Manager, User Research @ Sonos, Inc. Santa Barbara, California AreaUser Experience Advisor (consultant) @ D2 Nova From February 2017 to August 2017 (7 months) Santa Barbara, California AreaManagement Accountant @ LexisNexis UK From 1998 to 2001 (3 years) London, United KingdomWeb Project Manager @ LexisNexis Development and global deployment of locally adapted web applications From 2001 to 2006 (5 years) London, United KingdomManager, Product Design @ Citrix Managed a team of 10 user experience designers and researchers.Some of my team’s highlights were the redesign of our iOS and Android GoToWebinar apps, the design of two new product offerings which were launched to market, some major features for our core web and desktop experience, a refreshed our style-guide and a 6-week diary study following digital marketers.In mid-2016 I drove the restructuring of our research capability by recruiting a researcher and a recruiter and integrating them tightly with product managers and designers. By the end of the year we’d run, analyzed and distributed recommendations from 120 hours of customer interviews. In the last quarter we completed 34 individual customer interviews, 1 click test, 3 surveys and 16 sessions.I invested in accessibility by sending a designer off to be trained by webAIM and taking the whole team to spend a morning being trained at Yahoo’s brilliant accessibility lab. We only scratched the surface but came-up with a basic WCAG 2.0 checklist, workable rules for contrast ratios and better understanding of how to design navigation to work with screen readers.To support our 2015 Hack Week I setup and facilitated an onsite customer panel and remote customer interviews to allow innovation teams to validate their concepts with real customers and improve customer empathy. 11 customers met 48 hackers and gave feedback on 17 concepts. I also designed and delivered workshops on Design Thinking, Concept Generation, Customer Interviewing and Mobile Prototyping to evangelize customer-centered design practices. 130 Engineers, Care Agents, Marketers attended in total. From March 2013 to February 2017 (4 years) Santa Barbara, CaliforniaUser Experience Manager @ LexisNexis Managed a team of 15 user experience designers, researchers, web developers technical communication writers- Oversaw $2M UI re-design of flagship UK web application- Implemented global visual style guide- Built internationalization prototype to demonstrate localization of single web app for English, Arabic & Japanese marketsResponsible for planning, leading, organizing & staffing within the groupCoordination of activities and interfaces with Engineering & the wider companyEvaluating needs of internal customers & stakeholders to ensure they are fully understood & met Continuous Improvement (people, processes & performance) From August 2011 to March 2013 (1 year 8 months) London, United KingdomDigital Project Manager @ Cable & Wireless (now Vodafone) Responsible for leading a range of technology and business change projects for this global telco:- BT Openreach upgrade- platform implementations- Website and web portal development and maintenance- Instant messaging tool development- Siebel platform decommissioningExtensive experience of offshore delivery models and partners (Wipro, Infosys) and management of distributed teams From May 2006 to August 2011 (5 years 4 months)

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In a nutshell

Greg Hopkins's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

2 year(s), 11 month(s)

Greg Hopkins's Willingness to Change Jobs



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