Greg Hopkins
Management Accountant @ University College London Hospitals NHS Foundation Trust
Senior Manager, User Research at Sonos
Santa Barbara, California
Section title
Greg Hopkins's Email Addresses & Phone Numbers
Greg Hopkins's Work Experience
University College London Hospitals NHS Foundation Trust
Management Accountant
1997 to 1998
London, United Kingdom
Sonos, Inc.
Senior Manager, User Research
Santa Barbara, California Area
D2 Nova
User Experience Advisor (consultant)
February 2017 to August 2017
Santa Barbara, California Area
LexisNexis UK
Management Accountant
1998 to 2001
London, United Kingdom
LexisNexis
Web Project Manager
2001 to 2006
London, United Kingdom
Citrix
Manager, Product Design
March 2013 to February 2017
Santa Barbara, California
LexisNexis
User Experience Manager
August 2011 to March 2013
London, United Kingdom
Cable & Wireless (now Vodafone)
Digital Project Manager
May 2006 to August 2011
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Frequently Asked Questions about Greg Hopkins
What company does Greg Hopkins work for?
Greg Hopkins works for University College London Hospitals NHS Foundation Trust
What is Greg Hopkins's role at University College London Hospitals NHS Foundation Trust?
Greg Hopkins is Management Accountant
What is Greg Hopkins's personal email address?
Greg Hopkins's personal email address is g****[email protected]
What is Greg Hopkins's business email address?
Greg Hopkins's business email addresses are g****[email protected], and g****[email protected]
What is Greg Hopkins's Phone Number?
Greg Hopkins's phone (213) ***-*480
What industry does Greg Hopkins work in?
Greg Hopkins works in the Information Technology and Services industry.
Who are Greg Hopkins's colleagues?
Greg Hopkins's colleagues are Clément Doumouro, Robert Bermani, Jerad Lewis, Chris Celebi, Karen Wickert, Bill Greene, Alena Winterhoff, Patrick Foy, Austin Swinney, and Matthew Yanchek
About Greg Hopkins
📖 Summary
Management Accountant @ University College London Hospitals NHS Foundation Trust From 1997 to 1998 (1 year) London, United KingdomSenior Manager, User Research @ Sonos, Inc. Santa Barbara, California AreaUser Experience Advisor (consultant) @ D2 Nova From February 2017 to August 2017 (7 months) Santa Barbara, California AreaManagement Accountant @ LexisNexis UK From 1998 to 2001 (3 years) London, United KingdomWeb Project Manager @ LexisNexis Development and global deployment of locally adapted web applications From 2001 to 2006 (5 years) London, United KingdomManager, Product Design @ Citrix Managed a team of 10 user experience designers and researchers.Some of my team’s highlights were the redesign of our iOS and Android GoToWebinar apps, the design of two new product offerings which were launched to market, some major features for our core web and desktop experience, a refreshed our style-guide and a 6-week diary study following digital marketers.In mid-2016 I drove the restructuring of our research capability by recruiting a researcher and a recruiter and integrating them tightly with product managers and designers. By the end of the year we’d run, analyzed and distributed recommendations from 120 hours of customer interviews. In the last quarter we completed 34 individual customer interviews, 1 click test, 3 surveys and 16 usertesting.com sessions.I invested in accessibility by sending a designer off to be trained by webAIM and taking the whole team to spend a morning being trained at Yahoo’s brilliant accessibility lab. We only scratched the surface but came-up with a basic WCAG 2.0 checklist, workable rules for contrast ratios and better understanding of how to design navigation to work with screen readers.To support our 2015 Hack Week I setup and facilitated an onsite customer panel and remote customer interviews to allow innovation teams to validate their concepts with real customers and improve customer empathy. 11 customers met 48 hackers and gave feedback on 17 concepts. I also designed and delivered workshops on Design Thinking, Concept Generation, Customer Interviewing and Mobile Prototyping to evangelize customer-centered design practices. 130 Engineers, Care Agents, Marketers attended in total. From March 2013 to February 2017 (4 years) Santa Barbara, CaliforniaUser Experience Manager @ LexisNexis Managed a team of 15 user experience designers, researchers, web developers technical communication writers- Oversaw $2M UI re-design of flagship UK web application- Implemented global visual style guide- Built internationalization prototype to demonstrate localization of single web app for English, Arabic & Japanese marketsResponsible for planning, leading, organizing & staffing within the groupCoordination of activities and interfaces with Engineering & the wider companyEvaluating needs of internal customers & stakeholders to ensure they are fully understood & met Continuous Improvement (people, processes & performance) From August 2011 to March 2013 (1 year 8 months) London, United KingdomDigital Project Manager @ Cable & Wireless (now Vodafone) Responsible for leading a range of technology and business change projects for this global telco:- BT Openreach upgrade- Salesforce.com platform implementations- Website and web portal development and maintenance- Instant messaging tool development- Siebel platform decommissioningExtensive experience of offshore delivery models and partners (Wipro, Infosys) and management of distributed teams From May 2006 to August 2011 (5 years 4 months)
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In a nutshell
Greg Hopkins's Personality Type
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
Average Tenure
2 year(s), 11 month(s)
Greg Hopkins's Willingness to Change Jobs
Unlikely
Likely
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