Greg DePriest
Account investigator at Citi Commerce Solutions | Bristol, Tennessee, United States
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Greg DePriest is a dedicated Account Investigator at Citi Commerce Solutions, where he leverages over 25 years of experience to enhance operational excellence and customer satisfaction. With a strong foundation in quality assurance and a Green Belt in operational excellence, Greg plays a pivotal role in coordinating effective customer service programs that address account disputes and fraudulent activities. His expertise in troubleshooting and self-management as a work-at-home agent allows him to navigate complex customer interactions with ease, ensuring that each case is resolved efficiently and effectively.
In his current role, Greg is responsible for conducting thorough investigations into customer accounts, utilizing his skills in quality control and materials management to identify discrepancies and implement corrective actions. His ability to communicate effectively through both phone and email channels enables him to build rapport with customers, guiding them through the resolution process while maintaining a high level of professionalism. Greg's commitment to continuous improvement is evident in his collaborative work with cross-functional teams, where he shares insights and best practices to enhance the overall customer experience.
As a professional who has transitioned from supporting his family to pursuing a fulfilling career, Greg embodies resilience and determination. His journey reflects a deep commitment to personal and professional growth, and he is excited to contribute to Citi Commerce Solutions' mission of delivering exceptional service. With a keen eye for detail and a passion for problem-solving, Greg DePriest is an invaluable asset to his team and the broader organization.
Account investigator at Citi Commerce Solutions in December 2011 to Present
Batchmixer I at GlaxoSmithKline in January 1991 to October 2009
Batchmixer II at GlaxoSmithKline in January 1984 to January 1991
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Attended East Tennessee State University, Coursework, General Studies
Northeast State Community College, Coursework, General Studies
King College, Bachelor's, Information Technology, September 2026
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Quality Assurance
GMP
Software Documentation
Manufacturing
FDA
Quality Control
Materials Management
Security
Microsoft Office
Cross-functional Team Leadership
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Discover more about Citi Commerce SolutionsWhat is Greg DePriest email address?
Email Greg DePriest at [email protected]. This email is the most updated Greg DePriest's email found in 2026.
How to contact Greg DePriest?
To contact Greg DePriest send an email to [email protected].
What company does Greg DePriest work for?
Greg DePriest works for Citi Commerce Solutions
What is Greg DePriest's role at Citi Commerce Solutions?
Greg DePriest is Account investigator
What is Greg DePriest's Phone Number?
Greg DePriest's phone (901) ***-*172
What industry does Greg DePriest work in?
Greg DePriest works in the Consumer Services industry.
Greg DePriest Email Addresses
Greg DePriest Phone Numbers
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