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Greg Beeforth

Senior Salesforce Consultant @ The Customer Experience Company

Senior Salesforce Consultant at The Customer Experience Company

Sydney, Australia

Ranked #1,093 out of 21,860 for Senior Salesforce Consultant in United States

Section title

Greg Beeforth's Email Addresses & Phone Numbers

Greg Beeforth's Work Experience

The Customer Experience Company

Senior Salesforce Consultant

June 2014 to Present

Sydney, Australia

IBM

Siebel Developer (Contractor)

December 2013 to April 2014

Sydney, Australia

AMP

Senior Siebel Developer

August 2006 to September 2013

Sydney, Australia

Greg Beeforth's Education

University of the Witwatersrand

Bachelor of Commerce (Honours) Information Systems

1992 to 1995

Greg Beeforth's Professional Skills Radar Chart

Based on our findings, Greg Beeforth is ...

Strong sense of self
Individualistic
Questioning

What's on Greg Beeforth's mind?

Based on our findings, Greg Beeforth is ...

56% Left Brained
44% Right Brained

Greg Beeforth's Estimated Salary Range

About Greg Beeforth's Current Company

The Customer Experience Company

* Migrated the Salesforce payment gateway of a large charity from NAB to CBA and have provided ongoing support for this. * Implemented Salesforce Service Cloud and console for the customer service team of a major retailer. * Developed and deployed several Saleforce enhancements for a national ceramic product manufacturer.

Frequently Asked Questions about Greg Beeforth

What company does Greg Beeforth work for?

Greg Beeforth works for The Customer Experience Company


What is Greg Beeforth's role at The Customer Experience Company?

Greg Beeforth is Senior Salesforce Consultant


What is Greg Beeforth's personal email address?

Greg Beeforth's personal email address is g****[email protected]


What is Greg Beeforth's business email address?

Greg Beeforth's business email addresses are not available


What is Greg Beeforth's Phone Number?

Greg Beeforth's phone (**) *** *** 337


What industry does Greg Beeforth work in?

Greg Beeforth works in the Information Technology and Services industry.


About Greg Beeforth

📖 Summary

* Salesforce Certified Developer (DEV401), Salesforce Certified Administrator (ADM201) * Siebel 8 senior developer with 13 years of Siebel experience. * Project experience in the telecoms, insurance, banking, retail, pharmaceutical and financial industriesSenior Salesforce Consultant @ * Migrated the Salesforce payment gateway of a large charity from NAB to CBA and have provided ongoing support for this. * Implemented Salesforce Service Cloud and console for the customer service team of a major retailer. * Developed and deployed several Saleforce enhancements for a national ceramic product manufacturer. From June 2014 to Present (1 year 7 months) Sydney, AustraliaSiebel Developer (Contractor) @ * Modified several outbound interfaces. * Built several file based bulk loaders using JavaScript and Siebel Business Services. * Integrated the loaded matrices with the enterprise Siebel order management framework. * Completed impact assessments for several production issues which involved identifying the root cause of the issue and coming up with the designed solution. * Developed functional specification (macro design) for enhancements to the Vodafone Retention Optimiser tool. From December 2013 to April 2014 (5 months) Sydney, AustraliaSenior Siebel Developer @ * Designed and built several EIM jobs to load Activities, Service Requests and Statements from AXA systems. This was the next phase of the AMP/AXA Integration project after I designed and built the EIM jobs to load approximately 3 million policies and their related entities from the AXA product systems. * Filled the role of acting Siebel Technical Lead for 6 months while the incumbent was on maternity leave. This role involved technical review of build items, solution design and assisting in estimates for future work. * Have modified several Informatica mappings and workflows for various projects, including adding the mappings, workflows and tables to the Oracle DAC. I then configured these changes in Oracle Business Intelligence (OBIEE) for display in Siebel Marketing/Answers. * Worked on a program implementing Siebel 8 for AMP Capital. As well as the standard Siebel configuration for the UI elements, I also developed several workflows and an inbound/outbound web service interface between Siebel and a 3rd party reporting application. * Moved to the CRM development team in August 2007 where I worked on the Upgrade project to Siebel 8. Was responsible for the development, testing and troubleshooting of the web service interface between Siebel and Portal. * Spent a year supporting the CRM production systems (Siebel 6.3) at AMP. This involved resolving calls logged by financial planners, running data fixes, monitoring batch jobs and interfaces and supporting releases. Also been responsible for the design, development, configuration/scripting and testing of maintenance items deployed during our quarterly releases. From August 2006 to September 2013 (7 years 2 months) Sydney, AustraliaSiebel Solution Designer @ * My initial role at Optus was as a member of the 3rd level production support team. I was assigned Siebel production SIRS to investigate, resolve and provide root cause analysis for. * After 3 months I was assigned to the ‘Focus’ development team and performed Siebel Communications 6.3 Tools configuration, eScript customisation and reference data loading. From September 2005 to July 2006 (11 months) Sydney, AustraliaSiebel Consultant @ * Ultratone – Developed several inbound contact interfaces using Siebel VB and an Oracle Staging Table. A business service validated the incoming data and processed it according to the original source. * Video Networks Limited – Implemented a Siebel 6 email response solution, which utilised workflow functionality and business services written in Siebel eScript. Performed the role of technical team leader for this work item. * KPMG – Designed, developed and integrated a 3rd party online data quality tool (Datanomic) with Siebel 7.5 using virtual business components and business services written in Siebel VB. * Enterprise Plc –Developed and supported a small Siebel 7 ERM implementation. * The Law Society – Designed and built several complex workflow processes in Siebel 6. Created the workflow policies and configured the server components necessary for running workflow. * Global Asset Management – Siebel 7 tools configuration of the Contact, Account and Activity area. Also configured the correspondence and Fulcrum solution. * Janssen Cilag – Produced the sales functional specification, based on requirements identified at a series of user workshops held with the customer. * Irish Life –Siebel Tools configuration of Contacts, Campaigns, Policies, and Activities within Siebel Financials 6.3. Joined the project at the beginning of the build phase, and continued project work until the successful go-live. From December 2000 to November 2004 (4 years) SAP Sales and Distribution Consultant @ * Worked on a package selection project for an international heavy machinery manufacturer wishing to implement a fully integrated supply chain solution. Participated in dealer workshops where current business practices and customer interactions were assessed and used to determine the suitable CRM solution. * Involved in pre-sales work for several large prospects for the Baan CRM division. Specific work involved delivering product demonstrations and developing implementation approaches. * Worked on a SAP R/3 inventory management (MM) and sales and distribution (SD) end user training project for a worldwide paper producer in Norway. Work involved developing and delivering training in the transportation, sales planning and master data areas, focusing particularly on new processes and the resulting business concerns. From June 1998 to November 2000 (2 years 6 months) Analyst promoted to Consultant @ * Involved in a full SAP R/3 Retail implementation for a general merchandise retail chain. Responsible for the SAP configuration and prototype demonstration of processes relating to warehousing and distribution within the chain and to external customers. Supervised the development and testing of reporting and interface technical specifications and was responsible for the creation and completion of test scripts. Involved in training and supporting end users in the distribution centre. From January 1996 to May 1998 (2 years 5 months) Bachelor of Commerce (Honours), Information Systems @ University of the Witwatersrand From 1992 to 1995 Greg Beeforth is skilled in: Siebel, Integration, EIM, Oracle, CRM, EAI, Business Process, SDLC, SQL, OBIEE, Informatica, Requirements Analysis, PL/SQL, Data Migration, SAP


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In a nutshell

Greg Beeforth's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 8 month(s)

Greg Beeforth's Willingness to Change Jobs

Unlikely

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