Grace Gilmore's Email Addresses & Phone Numbers

📖 Summary

Practice Leader - Insurance Team @ Kennedy Reid is a recruitment services firm with multiple specialist practices, servicing customers in specific industry sectors and job groups. We are bold innovators in the recruitment sector and are able to offer our clients a range of tailored solutions to suit their individual needs. We are the preferred recruitment supplier to our customers because of our proven ability to source the right people for their businesses, our flexible recruitment model and fee offerings, and our systemised processes ensuring a consistent and high quality service. We assist customers with end to end recruitment solutions including permanent, temporary and contract recruitment assignments. Kennedy Reid currently operates specialist Practices in……… -Insurance -Support -Outsourced Solutions -Executive Recruitment My Role: At Kennedy Reid I am Practice Leader of our Insurance team.I also specialise in the Life Insurance and Workers Compensation space. You can contact me on (m) 0477 775 545 or (e) [email protected] From September 2013 to Present (2 years 4 months) Senior Sales Consultant @ • Sell insurance products over the phone to existing partner customers. • Offer exceptional customer service and represent the campaigns products and services. • Use online systems to access data to assist customers as necessary. • Comply with legislative scripts and quality processes. • Manage all available leads in order to secure business. • Escalate inquiries and complaints where necessary. Achievements • Consistently reach individual sales targets. • Received the values award for Metlife. • Awarded a special commendation (through company intranet) for my sales in May 2012. • Rewarded with a conference trip in recognition of my contribution to Metlife/Suncorp 2012. • Proposed ‘best new idea’ at the company’s conference. From May 2013 to September 2013 (5 months) Senior Sales Consultant @ • Sell insurance products over the phone • Provide exceptional customer service and build rapport for brand protection • Handle outbound and inbound retention calls • Up-sell, cross-sell, and down sell products and services as per sales campaigns • Manage inbound sales calls arising from direct campaigns Achievements • Delivered on relevant KPI’s especially in areas of customer satisfaction and compliance • Consistently reached individual sales targets • Rewarded for best performance as team captain. From November 2012 to May 2013 (7 months) Manager of off- licence retail outlet @ Responsibilities • Delivered quality customer service, established and maintained good rapport with regular clients. • Ensured profit margins of 25% at all times and sustained steady business growth. • Negotiated with sales representatives to ensure the most profitable deals on all drinks • Created new customers and expanded the product line in the shop. • Advised customers and corporate clients on best wines for large functions. Achievements • I grew the shop’s market share despite the economic downturn and intense competition from supermarkets. • I increased sales by up to 10% by effective advertising through traditional media and online coverage • I created a market for a very successful range of hampers which included cheeses, chocolates and wines. • I negotiated substantial reductions in the price of goods supplied to the Off-Licence. • I established a loyalty card system for our customers to encourage repeat business. From June 2010 to December 2011 (1 year 7 months) Part-time waitress while at college @ Responsibilities • Served customers in a professional and friendly manner • Prepared the restaurant for the days dinners and closing the restaurant • Devised seating plans to maximise customer footfall within the restaurant • Dealt with customer complaints Achievements • As a result of my good record I was promoted to weekend supervisor. • I generated the highest customer sales at weekends and was rewarded with bonuses. • Developed multitasking skills in working under pressurised situations From April 2007 to December 2010 (3 years 9 months) Honours Degree in Bachelor of Business Studies, Second Class Honours, Upper Division @ Dublin Institution Of Technology From 2007 to 2010 Diploma in Business Studies @ Dublin Institute Of Technology From 2005 to 2007 Leaving certificate 2005 achieved 7 honours @ Santa Sabina Sutton From 1999 to 2005 Grace Gilmore is skilled in: Business Development, Claims Management, Customer Satisfaction, Customer Service, Insurance, Management, Leadership, Recruiting, Sales, Workers Compensation, Training, Risk Management, Coaching