I am a proactive, enthusiastic, self-motivated individual who can work as part of a team but also enjoys individual challenges, with the ability to adapt and excel in a fast-paced working environment.After completing the HP Graduate sales school programme, I am currently working as a field Account manager working within the Global Accounts team, within HP business
I am a proactive, enthusiastic, self-motivated individual who can work as part of a team but also enjoys individual challenges, with the ability to adapt and excel in a fast-paced working environment.After completing the HP Graduate sales school programme, I am currently working as a field Account manager working within the Global Accounts team, within HP business unit- Technology Services. Meaning I look after several global accounts that sit within HP.
I pride myself in my ability to work under pressure, I have skills of effective time management, planning and organising and attention to detail. I enjoy taking on new challenges and I am extremely hard working and career focused.
Work experience at Santander, Corporate Banking department @ I carried out two weeks voluntary work experience at Banco Santander, during my Christmas holidays. I worked alongside the Corporate Banking department.
During my time there I shadowed two relationship directors. I found new business prospect leads for Santander’s relationship directors and researched the new prospects, finding out there market position and credit ratings, and followed these prospects up with arranging meetings with Santander and the finance director of the company. As well as finding business leads for product partners.
I went to various customer meetings in order to understand how Santander provides its service for its customers. During the meetings I took minutes which were used for reports. From December 2012 to December 2012 (1 month) Birmingham, United KingdomESSN Direct & Global Accounts & Public Sector Business Support @ ESSN Direct & Global Accounts& Public Sector Business Support
Sales Forecasting / Pipeline / Funnel Management & Data Collection.
Reporting - creating / distributing reports created from in-house and external systems, including Siebel.
Working in collaboration with partners such as Microsoft to develop joint Sales campaigns
Development of industry wide campaigns to deliver customer value and HP Sales, Mainly in the NHS
Shadowed various sales people and attended a variety of customer meetings.
Working alongside Resellers partners (XMA and CSA Waverly) and assisting in work and meetings.
Co-ordinating successful and revenue generating marketing plans (that I designed myself) for the Direct & Public Sector Team.
I was involved in the new Product launch of a server.
Organising the logisitcs for HP training for formal and in depth product launche as well as the logistics got study tours in Houston for the sales team.
I was involved in the recruitment and selection process for the sales graduate scheme, alongside finding my replacement and hiring two new interns.
I represeneted HP at various graduate fairs. From July 2011 to July 2012 (1 year 1 month) Catering Assistant @ Dealing day to day with internal Management including Monthly margin review
Stock Control and Management, ordering assistance
Customer care, working with our customers to ensure a high level of satisfaction
Working functional events and serving board members From April 2010 to June 2011 (1 year 3 months) Head Waitress @ Working with Management team to ensure a high level of customer satisfaction
Money Handling skills, working to a ledger to ensure accuracy of takings
Leading functional events to build awareness of the location among local business community
Training new staff on Internal workings and company EPOS systems From February 2007 to June 2009 (2 years 5 months)
Grace Betteridge is skilled in: Teamwork, People Skills, Customer Service, Marketing, Building Relationships, Account Management, Communication, Microsoft Word, Microsoft Excel, Market Research, Microsoft Office, Business, Salesforce.com, PowerPoint, Customer Satisfaction
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