A change leader in executive management for all aspects of Information Technology. Well rounded experience and proven successes in partnering with business units. Demonstrated successes in I.T. leadership, strategy, product management, applications development, infrastructure operations, Business & I.T. change management, program, project and technical management and execution in high performance information technology and software engineering delivery. Extensive experience and a career focus in Business - I.T. transformation, leading practices and emerging technologies. Business application areas including ERP, SCM, CRM, SFA, MRP, B2B and B2C eBusiness/eCommerce and Interactive Marketing, Call Center, IVR and ACD. Package application solutions including SAP, Oracle, Siebel, SalesForce, JD Edwards, Lawson, HFA, Amdocs/Clarify, Versatility and MAS. Numerous custom development tools (Microsoft .NET, JAVA, etc.) and related environments. On-premise and off-premise (hosted, co-lo and Cloud based) solutions and various Mobile technologies. Infrastructure including cloud, data center, network, security and disaster recovery (DRP). IT governance, PMO (Project Management Office), project management and diverse application development methodologies including Agile/SCRUM. Compliance including SOX, J-SOX, HIPAA, C-TPAT, eDiscovery and U/L.

Glenn Coles is skilled in: Executive Management, IT Management, IT Transformation, Technology Futures, IT Strategy, Strategic Planning, Strategy, Leadership, Team Leadership, Information Technology, Management, Enterprise Software, Applications Software Development, Software Project Management, Software Development