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George Gerard

Product Manager III

Product Manager at Ancestry

San Francisco, California

Section title

George Gerard's Email Addresses & Phone Numbers

George Gerard's Work Experience

Ancestry

Product Manager III

January 2015 to December 2015

San Francisco Bay Area

Ancestry

Product Manager II

May 2014 to January 2015

San Francisco, CA

JustAnswer (formerly Pearl.com)

Associate Product Manager

August 2012 to June 2013

San Francisco Bay Area

George Gerard's Education

Syracuse University

Bachelor of Arts, Psychology

2001 to 2005

About George Gerard's Current Company

Ancestry

About George Gerard

đź“– Summary

Product Manager III @ Ancestry From January 2015 to December 2015 (1 year) San Francisco Bay AreaProduct Manager II @ Ancestry From May 2014 to January 2015 (9 months) San Francisco, CAAssociate Product Manager @ JustAnswer (formerly Pearl.com) From August 2012 to June 2013 (11 months) San Francisco Bay AreaBusiness Analyst @ JustAnswer (formerly Pearl.com) From June 2012 to August 2012 (3 months) San Francisco Bay AreaBusiness Analyst @ Partners HealthCare - Dana-Farber Cancer Institute From February 2008 to November 2011 (3 years 10 months) Boston, MAHRIS Coordinator @ Investors Bank & Trust From July 2006 to April 2007 (10 months) Boston, MAFounding Partner @ Purple Fire Publications Purple Fire Publications recognizes and honours a chorus of voices that are unique, beautiful, and speak in language that seeks equality of being with one another. The partnership was born out of a need to offer a book that addresses trauma in all humans by accessing a common language through collaboration and the creation of poetry with one another in order to reformulate past fragmented pains. Principally, Purple Fire Publications cares about collaborative partnership to facilitate voice. Collaboration can occur in many ways, printing of a book, an event or reading, art projects, whatever is dreamed of. From May 2017 to January 2020 (2 years 9 months) Saskatchewan, CanadaProduct Manager @ Dropbox Product Manager working on the Paper - Collaborate team to evolve Paper in ways that foster collaboration and efficiency in how individuals and teams work.Key accomplishments include:• Product Manager for the development of a feature allowing users to construct custom templates in Paper and share those templates with their team. The feature has proven of value early in the user lifecycle and in early retention among team users. • Product Manager for the development of features for receiver-side sharing, including a logged out experience that led to more qualified traffic being acquired through the read-only view of Paper docs, and more request for access grant actions in document owner workflows, which is projected to lead to an increase of requests acted upon and foster collaboration.• Product Manager setting strategy and direction of the team for big investment projects including export to pdf, better sharer and recipient experiences, and an experience to improve review of on-going work among teams. From November 2017 to November 2018 (1 year 1 month) San Francisco Bay AreaSenior Product Manager @ Ancestry Ancestry is the category leader in the online family history space, providing a comprehensive experience to discovery of family stories and ancestors.Key accomplishments included:• Product Manager of Search, worked with platform, services, and UI teams to migrate from a home grown search engine to a Solr search engine for ancestry core traffic; to migrate Search stacks to AWS; to migrate to https; to convert the UI from .NET to node.js; to implement data science machine learning and evolution initiatives; and to continue evolution of the search experience across all search mobile and desktop clients. • Product Manager of an onboarding experience which focuses on guiding users through building a family tree as a path to matched family results within five-minutes of starting their trial. Rollout measured a decrease in cancellations in the first day, an increase of users retained beyond their free trial, and increased engagement with matched family record results.• Led an initiative on a Product operations team focused on organizing a product development framework at Ancestry. This initiative was formalized as the “Toolbox”, an internal site that fosters team autonomy through the discovery, test, and build phases of development, while stressing key cross-departmental partnerships. • Product Manager of the “Interactive Image Viewer”; a content viewer constructed to optimize the user experience of historical family records.Responsibilities include: team leadership, project management, problem and value proposition discovery, concept testing, and build and rollout of validated product to targeted customer segments. From January 2016 to November 2017 (1 year 11 months) San Francisco Bay AreaProduct Manager @ JustAnswer (formerly Pearl.com) JustAnswer (formerly Pearl.com) is an online Question & Answer marketplace, which strives to help people by connecting them with a verified online Expert in the area of their inquiry. I worked as part of JustAnswer's Product team, focusing on development of web solutions for the Customer and Expert communities. Past projects delivered include:• Direct sales experiments of tech service product for Customers• Build/integration of supporting 3rd party tech service products (remote desktop) for use by Experts and Customers. • A scheduled follow-up questions feature; a product focused on Customer repeat experience by re-connecting Customers with Experts that provided quality service.• The "Find Questions” web application for Experts; a marketplace tool for dissemination of Customer questions across the Expert community. • “Desktop notifier” application for Experts; a Windows application to notify experts of incoming questions when they are not on the internet. • An onsite push notification system; a product focused on increasing speed/delivery and visibility of Q&A responses from Experts to Customers. Responsibilities include: team lead, product ideation and vision, market analysis, lead generation, functional solution specification, build management, project management, and business process analysis. From June 2013 to May 2014 (1 year) San Francisco, CASr. Business Analyst @ Partners HealthCare - Dana-Farber Cancer Institute Worked as part of the Dana-Farber Cancer Institute’s department of Development Information Systems service unit as a Senior Business Analyst. Team supports PledgeMaker, a fundraising database. Past projects delivered include:• Business Analyst/Project Manager for the development of a custom fundraising events system called the Events Management System (EMS). Managed, designed, and specified project phases that developed several modules within the system, converted data from legacy systems into EMS, and developed new fundraising prospect tracking processes.• Developed an EMS Training program and designed an eCourse instructing users on use of an in-house custom on-demand query utility called Query Analyzer.• Project Manager for build of custom data analytics. Specified and designed analytics storage, reporting, and documentation.• Specified and developed ad-hoc reports for prospect management, event management, and data analysis using PL/SQL.Responsibilities included: project management, business process analysis, streamlining of business solutions, report generation from Toad and Business Objects, business unit on-demand support, custom utility and system development ideation, specification, and management, data conversion, and system regression testing. From August 2011 to May 2012 (10 months) Boston, MAHRIS Business Analyst @ State Street Corporation - Investors Bank & Trust Worked as part of State Street Corporation & Investors Bank and Trust's Human Resource Information Systems team. State Street Corporation acquired Investors Bank and Trust in 2007. Past projects delivered include:• Elicited requirements, designed and documented solutions, and implemented a new MBTA corporate program during the MBTA rollout of the “Charlie Card” system.• Specified and developed HR reports using PL/SQL in Toad and KBACE Kube reporting solutions.• Performed monthly regression testing and point release system upgrade testing.• Business Analyst for Oracle HRMS module implementation projects, documenting requirements, user documentation, and creating project report deliverables. Responsibilities included: administration and creation of reporting from Oracle HRMS applications using PL/SQL; maintenance and testing of current and historical employee data; coordination of HR Oracle regression testing; providing support and analysis for Oracle module projects and implementations (Canadian Business Group, Manager Self-Service, Contingent Worker); management, administration, and implementation of 2006-2007 MBTA corporate program. From April 2007 to January 2008 (10 months) Boston, MAPrincipal Product Manager @ Ancestry Ancestry is the category leader in the online family history space, providing a comprehensive experience for the discovery of family stories and ancestors.Key accomplishments include:Product Manager of the Recommendations (a.k.a. "Hints") UI team. Have worked with platform and UI teams to evolve the following recommendations experiences:• Improved user understanding of new fact and relationship discoveries from recommended content.• Developed a feature to gather feedback about why users accept, ignore, or mark recommendations as undecided. The feature's feedback can be used by Data Science to inform recommendation accuracy.• Led a project that developed better recommendation back-end clean-up processes that created cost-savings and removed irrelevant recommendations for users. • Lead an initiative to migrate and improve the core genealogical workflow of how users select, evaluate, and save (i.e. the discovery funnel) information from recommended content. San Francisco, California


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Frequently Asked Questions about George Gerard

What company does George Gerard work for?

George Gerard works for Ancestry


What is George Gerard's role at Ancestry?

George Gerard is Product Manager III


What is George Gerard's personal email address?

George Gerard's personal email address is g****[email protected]


What is George Gerard's business email address?

George Gerard's business email addresses are not available


What is George Gerard's Phone Number?

George Gerard's phone (213) ***-*377


What industry does George Gerard work in?

George Gerard works in the Internet industry.


Who are George Gerard's colleagues?

George Gerard's colleagues are Jerry Feng, Yoeun Pen, Robert Halas, Kyle Begeman, Yuyang Guo, Zhaoze Zhou, Benjamin Kowalski, Stephen Poletto, Taron Ghazaryan, and Constance Wellman


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In a nutshell

George Gerard's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

1 year(s), 4 month(s)

George Gerard's Willingness to Change Jobs

Unlikely

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