Gareth Barr's Email & Phone Number

💼 Past Experience

Work experience with Kamarin Computer Services:CTO | CIO | Senior Technology Executive | Transformation | Turnarounds |Previously Kamarin Computer Services from 1995 to 1997 (2 years). Service and Support Manager at Galaxy Computers (UK) Ltd from 1991 to 1995 (4 years). Executive Director - Head of Enterprise Service Management at KPMG US from 2018 to July 2020 (2 years) in Montvale, NJ. Hand-picked to spearhead creation of Enterprise Service Management as part of KPMG’s transformation to a federated digital enterprise. Responsible for all aspects of IT Service Management, and Helpdesk, Network Operations Center, Disaster Recovery & Crisis Management, and IT-for-IT systems development and support.Improved end-user experience: Helpdesk wait times slashed by >400%; major-incident downtime decreased by 55%; increased overall system availability through focus on process, transparency, collaboration, continuous improvement, and a tightly coupled Network Operations Center (NOC) and Helpdesk.Improved security & compliance posture: security vulnerabilities down 35%; overdue remediation plans down 87%; processes implemented to maintain steady state.Spurred transformational multi-track process design and documentation program across highly-matrixed internal IT organizations based on ITIL & COBIT, in support of build out and work migration to offshore technology centers.Established ServiceNow as “Operating System” of Service Management, developed platform Center of Excellence to accelerate adoption; deployed ServiceNow for HR, Risk, Project/Portfolio/Resource Management, and IT Compliance.Executive Director - Chief Technology Officer at KPMG US from 2014 to 2018 (4 years) in Montvale, NJ. Recruited by the CIO to build a robust architecture and engineering foundation and drive technology transformation across the firm, modernizing infrastructure, promoting cloud and DevOps practices, and positioning the firm for speed-to-market and growth.Responsible for architecture & engineering across all technology areas; defined strategy, established architectural review process and standards; used tooling and automation to support DevOps and continuous deployment.Partnered with key business stakeholders, including Management Committee members to align firmwide technology investments with business needs.Instituted multi-cloud strategy delivering differentiated cloud offerings from Amazon Web Services (AWS), Azure and on-premises software and complying with all commercial and governmental security regulations (NIST 800-171) and protocols. Key stakeholder in global migration to Office 365 across the KPMG member firms.Drove improvements in operational reliability and efficiency, including a 70% reduction in lost offshore productivity (FY2018) through a focus on infrastructure resilience, and a $6M annual reduction in operating costs through moving to Skype telephony & conferencing.Supported go-to-market teams in through buildout of common tools and platforms for cognitive computing and data & analytics. Co-Founder at TransFabric LLC from March 2012 to April 2016 (4 years 2 months) in New York. Moonshot startup that created an infrastructure for smart devices to interconnect via protocol-agnostic plug

🎓 Education

Gareth Barr has a Bachelor's degree in Information Systems Management from State University of New York Empire State College, and an Advanced Management Program from Columbia Business School. Gareth Barr's areas of expertise include leadership, strategy, and marketing.

💡 Technical & Interpersonal Skills

Gareth Barr has a wealth of experience in the technical and interpersonal areas, having managed to consolidate and迫anova global footprint surrounding a 24x7 critical operation. Barr has also successfully delivered new end-user tools and technologies, such as Windows 7, iPhone support, Lync-integrated phone systems, remote access tools and profile virtualization.