Galen Sather, PMP's Email

My background in tech, research, marketing & analytics, and account management showcases my curiosity and ability to learn a large variety of skills and draw them together into a comprehensive framework. I'm thrilled to have found a challenge in which the terms: "think outside the box", "ownership mentality", "brand evangelist" and "entrepreneurial spirit" aren't just lip service. Synopsis: PMP Certification with project and account management experience. Eight years of heavily analytical proficiency in advertising sales, behavioral targeting and marketing support at Microsoft and Amazon.com. Extensive background developing targeted campaigns based on internal and external tools analysis to offer state of the art business opportunities. Highly productive and able to remain efficacious in ambiguous, deadline driven environments. Demonstrated capacity to work cooperatively and proactively across departments.

AAP Campaign Manager @ • Partner with sales, account managers and specialists to understand and implement client goals and propose management tactics to promote campaign success. Serve as a data, platform and optimization expert and resource for these teams. • Manage complex campaigns and traffic drivers across multiple verticals - ensure accuracy, delivery and optimal performance to drive client renewals. • Analyze (sometimes proprietary) data and interpret metrics across audience, supply and other parameters to implement campaign optimizations and ensure that campaigns meet client objectives. • Make recommendations on product enhancements of internal platforms for functionality and scalability and provide feedback on bugs, fixes and new features. • Test optimization hypothesis to further inform campaign best practices and performance. From July 2014 to Present (1 year 6 months) Junior Account Manager, Starbucks Sales @ • Develop, manage and track all customer specific details including but not limited to timelines, product specifications, market specific requirements and sample requests. • Serve as point of contact for all matters specific to Starbucks, evaluate client needs and act as a conduit to translate those needs to the product development team. • Identify and streamline processes to keep Starbucks accounts performing optimally. • Analyze customer needs in terms of current business obstacles, identifying projects and scoping potential solutions. • Create and organize a library of all physical samples, digital files and templates to optimize workflow and repeatability. From October 2013 to April 2014 (7 months) User Segmentation Analyst, Behavioral Targeting @ • Developed behavioral targeting segments to capture record revenue and nurture stakeholder relationships. • Collected and analyzed data and conducted A/B testing, identifying potential concerns and implementing solutions that enable VIP clients to market to specific consumer segments. • Maximized campaign objectives and strategy through KPI, traffic, and performance recommendations, driving high impact market opportunities and ROI. • Liaised and collaborated extensively with stakeholders to effectively represent both Microsoft and Lionbridge. • Managed numerous verticals, campaigns and associated data for maximum satisfaction, retention and client spend. From January 2009 to October 2013 (4 years 10 months) Consultant @ From January 2009 to October 2013 (4 years 10 months) Property Administrator / Office Manager, Exchange Building @ • Spearheaded multimillion dollar building-wide projects, budgets, technical operations, vendor contracts and maintenance, preserving the historic Exchange Building while upgrading it for the 21st century. • Oversaw the research, purchase and installation of security systems, enhancing building safety. • Directed the conversion, installation and training of computer operated building-wide HVAC and lighting systems, conserving energy, reducing cost, and improving tenant quality of life. • Managed the purchase and roll out of building-wide telecommunications and cable rewiring project, increasing network speeds and improving installation and repair efficiency. • Planned and managed community fundraisers and events held onsite, strengthening tenant loyalty. From March 2007 to January 2009 (1 year 11 months) Greater Seattle AreaResearch Associate Undergraduate - Ratner, Castner and Keller Bioengineering labs @ • Created and executed experiments to produce organic synthetic biomaterials and scientific verification of tissue engineering products. • Patent || WO2008098220 also filed as US20100015205 – “Biocompatible amino acid anhydride polymers” • Publication || G. Sather, S. M. Desai, E. Naeemi, B. D. Ratner. Synthesis of di(t-Boc)Lysine Anhydride as an Intermediate for Lysine-Based Polymers Journal of Undergraduate Research in Bioengineering, June, 2005. From January 2005 to June 2006 (1 year 6 months) Greater Seattle AreaCS Associate Senior / CS Specialist / CS Rep III @ • Managed technical documentation and provided prelaunch software testing and troubleshooting for Amazon Associates Canadian website unveiling, flawlessly introducing the Associates Program to a new market. • Served as principal technical support representative for Amazon.com Huntington, WV call center, improving intra-company workflow. • Scripted tools for CS use and resolved software issues for 300 employees and management. • Redesigned intranet vortals on two key teams to improve information flow, usability and infrastructure. • Repaired customer websites and Amazon code to successfully link business customers to Amazon Associates Program. From August 1999 to August 2002 (3 years 1 month) Greater Seattle Area

Bachelor of Science in Biochemistry, Chemistry Minor @ University of Washington From 2004 to 2006 Associate of Science in Biotechnology, Organic and General Chemistry, Microbiology @ Seattle Central Community College From 2002 to 2004 Galen Sather, PMP is skilled in: Behavioral Targeting, PPC, Unix, Linux, Perl, HTML, Audience Segmentation, CSS, Customer Service, Social Media, Event Planning, Microsoft Excel, Microsoft Office, Agile Methodologies, Scrum