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Gail Black Chartered MCIPD

Senior HR Business Partner - Group @ Arriva

Senior HR Business Partner at Arriva

Durham, United Kingdom

Ranked #1,093 out of 21,860 for Senior HR Business Partner - Group in United States

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Gail Black Chartered MCIPD's Email Addresses & Phone Numbers

Gail Black Chartered MCIPD's Work Experience


Senior HR Business Partner - Group

September 2012 to Present

United Kingdom


Director of Human Resources

December 2009 to August 2011

Darlington, United Kingdom


Trustee of NAAFI Pension Fund

May 2009 to August 2011

Darlington, United Kingdom

Gail Black Chartered MCIPD's Education

Cranfield University - Cranfield School of Management

Advanced Development Programme

2009 to 2010

University of Portsmouth

CIPD Human Resources

1996 to 1998

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Gail Black Chartered MCIPD's Estimated Salary Range

About Gail Black Chartered MCIPD's Current Company


* Contributes to the development of the Arriva HR strategy both as a member of the strategy working group and the HR strategic networks * Responsible for delivery of the Arriva HR strategy within the plc support functions and areas of new business * Provides an effective and proactive HR service to the Arriva plc population to...

Frequently Asked Questions about Gail Black Chartered MCIPD

What company does Gail Black Chartered MCIPD work for?

Gail Black Chartered MCIPD works for Arriva

What is Gail Black Chartered MCIPD's role at Arriva?

Gail Black Chartered MCIPD is Senior HR Business Partner - Group

What is Gail Black Chartered MCIPD's personal email address?

Gail Black Chartered MCIPD's personal email address is g****[email protected]

What is Gail Black Chartered MCIPD's business email address?

Gail Black Chartered MCIPD's business email addresses are not available

What is Gail Black Chartered MCIPD's Phone Number?

Gail Black Chartered MCIPD's phone +44 ** **** *275

What industry does Gail Black Chartered MCIPD work in?

Gail Black Chartered MCIPD works in the Human Resources industry.

About Gail Black Chartered MCIPD

📖 Summary

* Commercially astute and results driven senior HR professional with a unique blend of experience gained in complex and fast paced international environments at a strategic and operational level * Extensive experience in developing and implementing HR strategy and best practice policies and procedures, including outsourcing and shared services administration, payroll and pensions * Passionate and innovative leader, with a demonstrable track record of inspiring, developing and motivating large specialist and multi-function teams * Strong background in leading organisation change with significant experience in organisation development and delivering business improvement, restructuring and cost reduction programmes * Excellent influencing and negotiating skills; adept in establishing and developing strong, credible customer and stakeholder relationships * Proven track record in developing and delivering learning and development, talent management, employee engagement and culture change initiatives * Extensive experience of managing outsourced service providers, contractors and suppliers and providing HR support to the new business bidding and set up processes * A pragmatic and insightful thinker with an immense skill to bridge the business with employees through engagement and involvement Additional Information * Post graduate qualification in HR Management * Member of the Chartered Institute of Personnel and Development * Attended Advanced Development Programme at Cranfield University School of Management * Significant management and professional training including leadership, employment law, coaching, team dynamics, job evaluation , crucial confrontations, project management, pension fund management. * Belbin accreditation * First class IT skills including MS Office and HR management information systems * Full driving licenceSenior HR Business Partner - Group @ * Contributes to the development of the Arriva HR strategy both as a member of the strategy working group and the HR strategic networks * Responsible for delivery of the Arriva HR strategy within the plc support functions and areas of new business * Provides an effective and proactive HR service to the Arriva plc population to support the delivery of functional business plans relating to people and performance * Responsible for driving the global talent agenda and identifying future business capability by supporting plc support functions to develop a high performing culture * Provides support to the new business development team with business cases for tenders and acquisitions and the implementation of new contracts. * Driving and supporting change (including cultural), performance improvement and organisational development and excellence through diversity and inclusion and ensuring line managers are suitably skilled to respond to change and to perform within a changing environment *Provides project management leadership and/or support on a range of HR deliverables in support of the Arriva HR strategy * Undertook a review and presented recommendations for change in relation to the diversity and inclusion strategy across the group whilst being sensitive to cultural differences and challenges of all countries * Acting as the workstream lead, delivered a challenging and complex communications programme for auto enrolment. The programme included the closure of 7 DC schemes and the launch of a new workplace pension arrangement. Communications covered multiple scenarios and varying messages for the auto enrolment of 25,000 employees and ensured legal compliance whilst managing the impact on the overall programme of work and associated dependencies * Responsible for managing a budget of £3m across the Group HR, Communications and Health and Safety teams From September 2012 to Present (3 years 4 months) United KingdomDirector of Human Resources @ Official trading organisation of HM Forces, providing retail, catering and leisure services across the globe with 2200 employees in various, and remote locations. * Strategically and operationally responsible for the global delivery of all aspects of HR support including administration, payroll and pensions in a shared service centre environment * Established and implemented a HR strategy and framework for delivery of a more constructive and productive way of working for a sustainable business including centralisation of transactional responsibilities * Successfully delivered HR BP model by developing and coaching a team of HR professionals to partner with their client group, adding tangible value to the bottom line * Achieved significant improvements to service delivery by reviewing all HR processes, implementation of SLAs and developing new KPI reporting which improved transparency of key metrics and employment costs to assist clients to manage their resources * Continued development and execution of detailed plans in support of a business wide transformation project resulting in an overall saving of 50% of the central support costs over a 4 year period and transfer of operational employees by TUPE * Reviewed and streamlined all HR Policies and Procedures and launched a global intranet solution resulting in £150k one off saving and annual saving of £60k * Reviewed HR capability and developed transformation plans to improve efficiency, reduce headcount and align HR strategy to business goals * Achieved IIP accreditation across the globe * Successfully led/managed key HR & OD projects including closure of the DB Pension Fund and implementation of a new DC scheme * Introduced various and significant changes to T&Cs for large number of employees through successful negotiation with Unite the Union. * Undertook a review and feasibility study of the outsourced payroll contract and successfully negotiated reduced terms for the continuance of outsourcing. From December 2009 to August 2011 (1 year 9 months) Darlington, United KingdomTrustee of NAAFI Pension Fund @ * £350m defined benefit scheme with 7000 members * In addition to the regular duties of Trustee, responsible for key decisions on behalf of the organisation relating to benefits due under the scheme and crucial liaison between trustees and the organisation * Recently closed the scheme to future accrual and undertaken a Pension Increase Exchange exercise * Successfully negotiated reduction of administration charges under current contract arrangements * Managed the procedure for election of member nominated trustee appointments From May 2009 to August 2011 (2 years 4 months) Darlington, United KingdomHead of HR @ * Led a major modernisation and transformation programme which met all financial, HR and operational objectives including the relocation of corporate support functions from Germany back to the UK which resulted in a headcount reduction of 50 employees and £2.3m savings within 2 years * Successfully restructured HR services to meet future operational requirements focusing on business partnering and value added activities with reduced headcount. * Developed a new HR strategy for managing the deployed elements of the organisation and successfully implemented new procedures and changes to T&Cs resulting in greater efficiencies in the rotation of employees and improved retention * Successfully integrated catering staff with the retail and leisure aspects of the business and harmonised T&Cs for employees transferred from the NSS contract to enable consistent business practices and equality * Led key negotiations with Unite the Union to reschedule the annual pay review and implement an 18 month pay freeze * Conducted a thorough review of the reasons for high employee turnover and developed new recruitment and retention strategies. Achieved a reduction in voluntary employee turnover of 50%. * Managed all aspects of business insurance across the globe and was responsible for the office management function in Darlington From May 2005 to December 2009 (4 years 8 months) GermanyHR Manager @ * Overall responsibility for HR, Training and Development and HSEQ related matters within the catering and mess services division of NAAFI. * Devised and implemented strategy in line with the business plan and ensured legal compliance * Supported managers in achieving business objectives by working as a partner and ensuring application of effective practices * Evaluated and challenged decisions and thinking of managers at all levels to ensure best fit was achieved From October 2002 to May 2005 (2 years 8 months) GermanyRegional HR Consultant @ * Provided a comprehensive consultancy service for 750 employees on all HR related matters * Responsible for development of HR policies and procedures * Revised all job descriptions and introduced a grading structure to ensure alignment and equality of pay and benefits * Introduced a performance related pay system From May 2002 to October 2002 (6 months) GermanyHR Consultant @ * Provided a comprehensive consultancy service for 450 employees within direct sales * Reviewed and developed HR policies and procedures to ensure best fit and implement best practice From April 1999 to May 2002 (3 years 2 months) Salisbury, United KingdomSenior HR Administrator @ *Provided all aspects of HR administration for 450 employees within direct sales * Provided PA support to the Head of HR From April 1998 to April 1999 (1 year 1 month) Salisbury, United KingdomSenior Payroll Administrator @ * Responsible for input and calculating of payroll for 7000 employees and pensioners * Manual reconciliation of all payrolls at month end and calculation and payment of deductions to HMRC and other third parties * Responsible for collation, input and verification of year end data * Provided advice and guidance on income tax and national insurance queries, often involving manual calculations * Administration duties for the DB pension fund From August 1993 to April 1998 (4 years 9 months) Salisbury, United KingdomAdvanced Development Programme @ Cranfield University - Cranfield School of Management From 2009 to 2010 CIPD, Human Resources @ University of Portsmouth From 1996 to 1998 Gail Black Chartered MCIPD is skilled in: Leadership, Organisational Development, Planning, HR Transformation, Negotiation, Employee Relations, Employment Law, Employee Engagement, Resilient, Resource Management, Customer Focus, Organizational Change, Corporate Communications, Payroll, Pensions

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In a nutshell

Gail Black Chartered MCIPD's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 8 month(s)

Gail Black Chartered MCIPD's Willingness to Change Jobs



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