Gabriella Pons's Email Addresses & Phone Numbers

📖 Summary

Showroom Administrator @ Poliform USA • Liaison between sales department & clients for all delivery, installation, payment, order status, & customer service issues with orders.• Showroom Management, greeted high-end clients, obtained a log with accurate contact information such as company name, email, client name, and company address.• Create delivery tickets, installation tickets, sales contracts, inventory, and tracked containers overseas us Citrix AX program.• Reviewing contracts with clients for commercial & residential, and out of state projects.• Generate weekly report for client orders, tracked and filed third party vendorconfirmations, project drawings, resale certificates, Certificate of Insurance forms fordeliveries.• Monitored installation margins to make sure the Showroom was within the rangenecessary to generate revenue.• Invoiced clients and developed weekly/monthly deposit reports for accounting.• Approved vendor invoices and worked with accounting to process payment.• Maintained monthly storage invoicing for each client.• Handled wire transactions, checks, and all cash payments in the Showroom.• Answered multiple phone calls and directed them to the sales associates• Worked closely with warehouse staff to make sure that orders are shipped on time andaccurately.• Ship orders or finish samples/ wood, and textiles to clients.• Maintained a high level of confidentiality of all clients, furniture pricings, designerdiscounts, and within the firm.• Updated business account passwords and credit card information.• Maintained office and showroom materials for all staff within the firm From July 2016 to January 2018 (1 year 7 months) Miami,FL & New York ciTY, nyAssistant Project Manager @ Asmayda Furniture Group • Managed accounts for international hotel projects• Communicated with manufacturers & vendors specifically in China and Bali, to create comparative pricing charts for FF&E & OS&E budgets• Maintained relationship with vendors to ensure continual partnership and negotiate pricing for projects• Bookkeeping for 2 projects at a time- Weekly account summaries, flow charts, balance paid vs. balance due charts • Organized binders with design packets, contracts, quotes, estimates, invoices, purchase orders, fabric swatches, shop drawings, and orders From August 2014 to February 2015 (7 months) Lemon City, FloridaMarketing Intern / Sales Associate @ Del Toro Shoes • Worked with customers & clients in the boutique to provide superior customer service• Assisted in press release work• Assisted in maintaining the Instagram, Facebook & Twitter account for the store From November 2013 to March 2014 (5 months) Miami/Fort Lauderdale AreaMarketing Intern @ 50 Eggs • Created and coordinated gift boxes for the South Beach Wine and Food Festival VIP invites with special spices & baking goods from a total of five restaurants• Designed the menu for five different restaurants which included: Swine, Yardbird, Khong Riverhouse, and PatPong• Was the primary Yelp online marketing account manager and researched design ideas for a new project titled the “Test Kitchen” From January 2014 to February 2014 (2 months) Lemon City, FloridaKeyholder @ Boy Meets Girl Clothing • Worked directly with customers on the sales floor to ensure customer satisfaction was met• Responsible for the opening and closing the store, maintaining cleanliness of the store, closing out the register, and handling over-the-phone orders From November 2012 to March 2013 (5 months) Coral Gables, FloridaSales Associate @ All Saints Retail Limited • Was awarded the Ramskull & Bones award which is awarded to employees who make up to $50,000 in sales• Assisted with the step up of the Aventura and Lincoln Road stores for the new season displays From August 2011 to July 2012 (1 year) Miami Beach, FloridaSales Associate @ LF Stores • Created new marketing strategies for the store including social media accounts & researching local events to market• Worked directly with customers on the sales floor and styled mannequin looks & managed personal clients-‘stylist’• Participated in annual trunk shoes at the University of Miami for Sororities (Delta Zeta & Delta Gamma) From January 2011 to June 2011 (6 months) Miami Beach, FloridaProject Manager @ Fil Doux Textiles - Planning and overseeing projects to ensure they are completed in a timely fashion and within budget. - Liaise with logistics department to create production schedule and provide delivery dates - Monitor progress of projects, and keep clients informed - work with finance team to provide up to date & accurate information of payments to clients - Ensure timely New York, United StatesOffice Manager @ Hogsalt Hospitality LLC 4 Charles Prime Rib & Au Cheval From September 2018 to February 2020 (1 year 6 months) Greater New York City AreaOffice Account Manager @ The Surf Lodge, Montauk NY " Manage financials for both The Surf Lodge & Mailroom NYC accounts" Submitted weekly payroll " Accounts Payable & Accounts Receivable" Organize weekly payments to vendors, DJ's, Consulting firms, and all other operating expenses closely along with Bookkeeper/Controller" Serve as the lead point of contact for all customer account management matters" Build and maintain strong, long-lasting client relationships" Ensure the timely and successful delivery of our solutions according to customer needs and objectives" Clearly communicate the progress of monthly/quarterly profits and goals to help balance accounts" Develop new business with existing clients and/or identify areas of improvement to meet sales quotas" Collaborate with sales/ events team to identify and grow opportunities " Assist with challenging client requests or issue escalations as needed" Maintain clear and organized records of all permits & insurances necessary for operations" Avoid legal challenges by understanding current and proposed legislation; enforcing accounting regulations; recommending new procedures." Protect organization's value by keeping information confidential." Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations." Accomplished accounting and organization missions by completing related results as needed." Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc." Assist in development and implementation of new procedures and features to enhance the workflow of the department." Support Controller with special projects and workflow process improvements. From January 2018 to September 2018 (9 months) New York City, NY