- A problem solver with logical and analytical mind
- A creative engineer with knowledge and passionate
- A and team player with communication and collaboration skills
- A passionate professional want to develop career in Operations Research & Management Science
Data Analyst @ Data mining project with Boeing Canada to drive operation and service strategies from social media
- Derived operation and service insights through data mining on airline related Twitter messages.
- Provided a complete social media data solution including data streaming from the Twitter API, data warehousing using MySQL database, data analysis using machine learning in python and statistical modelling in R, and data visualization on an interactive dashboard using HTML and JavaScript.
- Addressed client’s needs by understanding user behaviour through descriptive analysis in all Twitter data (including Tweet volume analysis, sentiment analysis, time series analysis, and text mining over different airlines and airports).
- Built predictive model to predict customer dissatisfaction on flight disruption, using advanced regression analysis.
- Drove customer service strategies by analyzing data and metrics on airlines’ and passengers’ interactions. From May 2015 to September 2015 (5 months) Reliability Engineer @ The key responsibility is plan and monitor tests of new products to improve reliability. - Lead the Reliability Improvement Plan
- Monitor test failure, and drive improvements through design change
- Assess reliability risk before the new product launch From January 2013 to March 2014 (1 year 3 months) Advanced Development Engineer @ Develop the Sensor Bearing Design Concept (Own the Patient)
- Design concept for potential application
- Build prototype and test accuracy of the sensor bearing From June 2012 to August 2012 (3 months) Teaching Assistant @ Lab assistant of Physics 172( Basic Mechanics)
- Help students using Python to build Mechanics models. From January 2011 to December 2011 (1 year)
Master of Management, Operations Research, 90% @ Sauder School of Business From 2014 to 2015 Bachelor of Science (BS), Industrial Engineering, 3.6 @ Purdue University From 2010 to 2013 Bachelor of Engineering (B.Eng.), Mechanical Engineering @ Nanjing University of Technology From 2007 to 2009 wuxi Frank Qiu is skilled in: Operations Management, Supply Chain Optimization, Statistical Data Analysis, Databases, R, Monte Carlo Simulation, VBA, Business Analysis, Data Analysis, Machine Learning, Python, SQL, HTML, Java, JavaScript