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Frank Black's Email & Phone Number

Principal QA Engineer at Staples/IBM

Frank Black's Work Experience

IBM @ Staples

Principle QM Analyst - OMS Automation Lead

Framingham, MA


Senior QA Engineer

June 2007 to January 2010

Wilmington, MA

MRO Software

Senior QA/Localization Engineer

February 2003 to June 2007

Bedford, MA

Frank Black's Education

University of Massachusetts at Lowell

Computer Science

Frank Black's Professional Skills Radar Chart

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56% Left Brained
44% Right Brained

Frank Black's Estimated Salary Range

About Frank Black's Current Company

Wang Laboratories

• Setup/fabricated networks using a variety of mediums (such as twisted pair, fiber optic and coax cable) to test networking software.

Frequently Asked Questions about Frank Black

What company does Frank Black work for?

Frank Black works for Wang Laboratories

What is Frank Black's role at Wang Laboratories?

Frank Black is QA Network Test Coordinator

What is Frank Black's personal email address?

Frank Black's personal email address is b****[email protected]

What is Frank Black's business email address?

Frank Black's business email address is f****[email protected]

What is Frank Black's Phone Number?

Frank Black's phone (413) ***-*183

What industry does Frank Black work in?

Frank Black works in the Computer Software industry.

About Frank Black

📖 Summary

Principle QM Analyst - OMS Automation Lead @ IBM @ Staples • Redesigned and maintain an automated smoke test for use in the iSeries and web-based test environments. • Lead the Contract Order Management System (COMS) automated regression test team in daily test objectives.• Lead the PkMS automation team in the approach and creation of a test harness for the application. • Developed documentation covering a wide variety of functionality, which proved to be an invaluable resource for various teams. • Lead team members in functional testing of the Staples Advantage (SA) web-based order entry application.• Established a practice of performing end-to-end integration testing. • Participated in the selection and subsequent roll out of the Zephyr Test Case Management (TCM) tool used by all QM groups.• Led the development of an “Order Generator” used to create large volumes of orders when needed for testing.• Participated in the creation of a single, unified bug tracking system for use across all QM groups. • Act as a SME/resource for technical/functional questions having to do with COMS, SA and other applications to resolve issues. Framingham, MASenior QA Engineer @ Anacomp • Tested Anacomp’s litigation support products that included the CaseLogistix Desktop, Waypoint, CaseProduction, and the CaseLogistix IPRO eCapture Connector using Citrix. • Lead team of three QA engineers to the successful test completion and release of CaseProduction 1.0.• Lead other QA engineers in the creation of test plans and subsequent test cases for various projects.• Improved the SDLC with several Development/QA process enhancements.• Used 3rd party software such as Equivio, Syngence, IPRO and Digital Reef to create data sets for use in testing.• Researched and documented the process for using CaseLogistix with Equivio and Syngence 3rd party software. From June 2007 to January 2010 (2 years 8 months) Wilmington, MASenior QA/Localization Engineer @ MRO Software • Completed the localization of Maximo Project 5.2 and 6.0, Maximo 5.2, Maximo ES 6.0, and Centura based Maximo 5.2 Control Center. Conducted follow-up localization testing once the products were localized and packaged. • Performed required code changes (such as string substitution), compilation, unit and final release testing, troubleshooting and resolution of issues caused by the product localization. Languages included French, German, Italian, Spanish, Dutch, Swedish, Chinese, Korean, Brazilian Portuguese, and Japanese. • Setup PCs/servers used to perform localization testing tasks. • Suggested process improvements for overall test efficiency and thoroughness on current and planned projects. From February 2003 to June 2007 (4 years 5 months) Bedford, MASenior SQA Engineer - Various Project Lead Positions @ Kronos Senior SQA Engineer - I18N/L10N Project Lead • Gathered requirements across various engineering groups and formulated plans for successfully testing Kronos’ I18N products. • Managed a team of QA engineers through I18N test effort and successful product release.• Collaborated with development to identify the configurations to be tested, the test approach, the required tools, and resolution of issues found using white box test methods.Senior SQA Engineer - Millennium Terminal QA Lead• Created a new test approach for the Millennium Terminal (punch clock), which is a primary source of data input to many Kronos software applications. • Ensured that automation was leveraged during the test cycle to expedite the testing and provide adequate test coverage.• Defined team goals and objectives, and guided team members based on those objectives. • Fostered teamwork and mentored as needed; developed ownership in others by involving them in the decision making process and new idea discussions.Senior SQA Engineer - Workforce Activities (WACT) QA Lead• Tested the Data Collection Manager (DCM), a middleware product that enabled the transmission of time and attendance (punch) data from Kronos hardware (clocks) to a Kronos server/dB.• Performed all integration testing of the WACT product with the tightly-coupled DCM application concurrently. From July 2000 to February 2003 (2 years 8 months) Chelmsford, MASenior SQA Engineer/Project Lead @ Teloquent • Led an engineering team in the successful test and release of [email protected] products. • Designed and implemented a new bug tracking system in Lotus Notes for company-wide use.• Developed a QA process document containing guidelines and procedures for engineers to follow in developing new products.• Ensured overall product quality through all test phases, including functional, system, integration, and configuration.• Developed and executed test plans, schedules, and tools for testing individual products through all test process phases. From January 1998 to June 2000 (2 years 6 months) Billerica, MASenior SQA Engineer @ OrderTrust • Directed the testing efforts of engineers working on Order Conveyance and Status (OC&S).• Mentored personnel by providing high-level test plans and lower-level test procedures for their use in testing.• Created an end-to-end test plan for OC&S acceptance testing, which also served in automating OC&S.• Tested the Electronic Software Distribution (ESD) service that allowed the purchase and delivery of software via the internet.• Created and executed the first end-to-end test plan for testing the ESD service, which focused on the system as a whole. From March 1997 to January 1998 (11 months) Lowell, MAQA Engineer @ Watermark • Designed, created and implemented an automated test system (written in VB) for Watermark’s server OLE automation API.• Tested Watermark’s server UI and worked closely with development to resolve issues found. From March 1996 to March 1997 (1 year 1 month) Burlington, MASoftware Developer/QA Engineer @ Oracle Corporation Oracle Corporation• Performed client/server testing using Novell/Lanman Protocol Stacks, and software application testing using QA partner scripts.Information Resources Inc. (IRI), Waltham, MA (Oracle acquired IRI software)• Supervised and mentored the communications testing group, comprised of junior engineers. • Maintained communications test systems and EXPRESS communications functionality.• Developed EXPRESS 4GL test scripts, and reviewed test scripts written by others.• Isolated and reported software bugs and enhanced existing 4GL scripts to ensure coverage. From January 1991 to February 1996 (5 years 2 months) Waltham, MAQA Test Engineer @ Cabletron • Performed functional tests of LAN management communication products and network management applications. From 1989 to 1991 (2 years) Rochester, NHQA Network Test Coordinator @ Wang Laboratories • Setup/fabricated networks using a variety of mediums (such as twisted pair, fiber optic and coax cable) to test networking software. From 1981 to 1989 (8 years) Lowell, MA

Frank Black’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Frank Black's Ranking

Ranked #173 out of 3,460 for QA Network Test Coordinator in Massachusetts

Frank Black's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

3 year(s), 3 month(s)

Frank Black's Willingness to Change Jobs



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