Relationship Manager at GLG (Gerson Lehrman Group)
London, Greater London, United Kingdom
GLG (Gerson Lehrman Group)
Relationship Manager
August 2015 to Present
London, United Kingdom
PitchBook Data
Business Development Manager
October 2014 to August 2015
London, United Kingdom
S&P Capital IQ
Account Manager - UK Sell Side Team
November 2013 to September 2014
S&P Capital IQ
Client Development Analyst
July 2011 to November 2013
Thomson Reuters
Contributions Relationship Analyst
June 2009 to September 2010
London, United Kingdom
What company does Francesca Stafford work for?
Francesca Stafford works for GLG (Gerson Lehrman Group)
What is Francesca Stafford's role at GLG (Gerson Lehrman Group)?
Francesca Stafford is Relationship Manager
What industry does Francesca Stafford work in?
Francesca Stafford works in the Financial Services industry.
đź“– Summary
Relationship Manager @ From August 2015 to Present (4 months) London, United KingdomBusiness Development Manager @ From October 2014 to August 2015 (11 months) London, United KingdomAccount Manager - UK Sell Side Team @ Managed just over 90 Accounts within the UK Sell Side Team, were client's were mainly Boutique Investment Banks or Private Equity Firms. • Conducted tailored product training in line with clients specific workflows and needs. • Aided Sales Managers in initial prospect meetings, establishing key areas of need, showing the product and highlighting the value proposition. • Managed follow ups/trial access and worked in a consultative manner alongside the client through to closing. • Sales opportunities and new business generated as a result of maintaining strong relationships with client organisations. • Continued management of over 90 accounts, maintaining excellent customer satisfaction with a 100% client retention rate. • Analysed client usage trends in order to identify new opportunities. • Consistently demonstrated exceptional skills in listening to clients, understanding their needs and articulating complex ideas in a clear and concise manner. From November 2013 to September 2014 (11 months) Client Development Analyst @ Responsible for supporting relationships with S&P Capital IQ clients with the aim to streamline their research and analysis process. Provide phone and email support along with solutions and tailored training sessions on the S&P Capital IQ offerings. Develop relationships directly with clients throughout Northern Europe through pro-active outreach to clients in order to enhance product usage. Recruited as a Real-Time specialist train and answer queries from clients monitoring live market data. Responsible for training and mentoring new employees within the team. From July 2011 to November 2013 (2 years 5 months) Contributions Relationship Analyst @ Worked within the Contributions department, managing 6 broker accounts. Maintained and improved key relationships in order to allow for the on boarding of data onto one of Thomson Reuters’ products (3000xtra). From June 2009 to September 2010 (1 year 4 months) London, United KingdomBA (Hons) Business and Management, Business and Management, 1st Class Honours @ Oxford Brookes Univer From 2007 to 2011 Ardingly College Francesca Stafford is skilled in: Product Specialists, Client Development, Problem Solving, Building Relationships, Market Data, Training, Financial Services, Financial Markets, Fixed Income, Business Development, Analysis, Business Strategy, Capital Markets, Equities, Financial Analysis
Introversion (I), Intuition (N), Thinking (T), Judging (J)
1 year(s), 2 month(s)
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Likely
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