Articulate and Analytical Problem-Solver Adept at Global B2B Account Management and Cross- Functional Leadership
Brooklyn, New York
Global Director of eCommerce
January 2015 to Present
Greater New York City Area
global head of online partnerships
January 2014 to December 2014
Greater Nashville Area
online partner marketing manager
August 2011 to December 2013
London, United Kingdom
digital marketing specialist
May 2010 to August 2011
London, United Kingdom
marketing & account manager
January 2007 to March 2010
Brussels Area, Belgium
La Guardia Flamenca
sales & business manager
May 2005 to November 2009
Gent Area, Belgium
June 2004 to December 2006
Gent Area, Belgium
Responsible for all things bookable and buyable on lonelyplanet.com ranging from tours, activities, hotels, travel insurance, flights and car rental to our online shop where we sell guidebooks, ebooks, children's books and coffee table books. Currently working hard on relaunching Lonely Planet's completely revamped shop, which will go live in Q1 2016, together with an ace team... Responsible for all things bookable and buyable on lonelyplanet.com ranging from tours, activities, hotels, travel insurance, flights and car rental to our online shop where we sell guidebooks, ebooks, children's books and coffee table books. Currently working hard on relaunching Lonely Planet's completely revamped shop, which will go live in Q1 2016, together with an ace team in 3 timezones across the globe, while also keeping the balls up in the air to hit 2015 targets. Always interested in new opportunites for collaboration with other brands.
What company does Floris Billiet work for?
Floris Billiet works for Lonely Planet
What is Floris Billiet's role at Lonely Planet?
Floris Billiet is Global Director of eCommerce
What industry does Floris Billiet work in?
Floris Billiet works in the Internet industry.
An innovative, creative and commercially astute marketer with proven expertise in strategic account management and e-commerce gained within B2C global travel & publishing environments. A persuasive, influential and seasoned negotiator, able to secure full stakeholder commitment resulting in delivery of results in line with internal and external expectations. Outstanding interpersonal, multi-lingual communication and management ability utilized to nurture credible relationships with partners, co-workers and leadership team to the most senior level. Analytical and numbers driven with proven ability to control costs and exceed targets. A balanced, diplomatic disposition, demonstrating respect for other opinions whilst confidently challenging the status quo to ensure a culture of continual improvement.Global Director of eCommerce @ Responsible for all things bookable and buyable on lonelyplanet.com ranging from tours, activities, hotels, travel insurance, flights and car rental to our online shop where we sell guidebooks, ebooks, children's books and coffee table books. Currently working hard on relaunching Lonely Planet's completely revamped shop, which will go live in Q1 2016, together with an ace team in 3 timezones across the globe, while also keeping the balls up in the air to hit 2015 targets. Always interested in new opportunites for collaboration with other brands. From January 2015 to Present (1 year) Greater New York City Areaglobal head of online partnerships @ Maintain active relationships at senior level with key vendors and strategic partners across North America, Asia-Pacific and Europe. Account management & client services for multiple million dollar strategic partnerships, achieving record profits through process & product improvement and optimisation, cross-team collaboration, relationship building and renegotiation of commercial agreements. Develop business plans including goals, timing, revenue & profit projections, business requirements and risk assessment. Collaborate with finance for forecasting, budgeting, and performance analysis and with legal counsel for contract negotiation. Product manager for a team of 4 UI engineers focused on optimising and improving the integration, discoverability and conversion of the travel bookings partnerships on lonelyplanet.com including the definition of functional requirements, quality assurance, A/B testing, analysis and reporting to internal and external stakeholders. Responsible for management of the goals, roadmap, and planning with both front- and back-end technical development. Project management for the roll-out of a Lonely Planet branded flights metasearch engine and car rental partnership: from due diligence of potential vendors and evaluation of commercial and technical RFIs to contracting and conceptualisation, design and implementation. Oversaw projects from envisioning to development, including planning, business requirements, scheduling, and project review. Thorough understanding of travel industry, distribution and trends, with quick comprehension of technological requirements. Well-developed interpersonal and communication skills acquired through extensive exposure to stakeholders, clients and peers across countries and continents. From January 2014 to December 2014 (1 year) Greater Nashville Areaonline partner marketing manager @ -- the best travel content in the galaxy -- Managed all aspects of partner relationships: market analysis and partner acquisition, business planning, negotiation of renewals and contract terms, product development and performance, and site-wide merchandising and promotion Increased insurance sales by 90% YoY and activities sales by 70% through roll-out of new landing pages and widgets, and leveraging contextual merchandising Successfully project managed addition of new adventure tour and car rental provider, incl. selection process, commercial and contract negotiations, and technical integration Introduced new forecasting and performance analysis models, as well as contract management and accrual processes Key member of cross-functional teams designing a new accommodation booking engine, and destinations content section Developed new merchandising strategies for tours, activities and hotels across the website, through CRM, social media and e-books Started industry analysis newsletter to broaden understanding of ecommerce within the context of a content publisher; initiated market research initiatives From August 2011 to December 2013 (2 years 5 months) London, United Kingdomdigital marketing specialist @ -- the world's largest online travel agency -- Responsible for the strategy of email campaigns (NL/DE) with a total GBV exceeding £1.5M; developed new pan-European promotions and content planning calendar; set up SEO keyword strategies and link-building campaigns for 8 markets (incl. NL, AT, ES & the Nordics) From May 2010 to August 2011 (1 year 4 months) London, United Kingdommarketing & account manager @ -- multimedia music consultancy -- Remodeled the B2B sales strategy – responsible for contracts and negotiations; developed integrated marketing campaigns for events & product launches; planned & executed the first company-wide B2B and B2C CRM system; headed the re-launch of the magazine incl. in-house ad sales and restructuring of distribution while cutting costs by 17 %; introduced a new press & PR strategy. From January 2007 to March 2010 (3 years 3 months) Brussels Area, Belgiumsales & business manager @ -- internationally touring theatre company -- Founded the company, growing it to an organization with over 20 freelancers; developed sales strategy and lead negotiations with clients worldwide From May 2005 to November 2009 (4 years 7 months) Gent Area, Belgiumcommunications manager @ -- broadcast music festival -- Developed marketing campaigns; introduced new methods for planning and budgeting; initiated partnerships with new media partners; created an audience development strategy From June 2004 to December 2006 (2 years 7 months) Gent Area, Belgium Floris Billiet is skilled in: Digital Marketing, Online Marketing, Sarcasm, Email Marketing, E-commerce, SEO, Online Advertising, Strategic Partnerships, Account Management, Digital Strategy, Business Analysis, Project Management, Product Management, Marketing Communications, Web Analytics
Extraversion (E), Intuition (N), Feeling (F), Judging (J)
2 year(s), 3 month(s)
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