Florian Walther's Email Addresses & Phone Numbers

Global premium hospitality, with multi-unit General Management experience and pre-opening development exposure. Finely tuned problem solver to achieve consensus amongst all stakeholders. All level communicator with culture sensitivity through proven leadership in multicultural environments. Develops the best in class standards in competitive markets to achieve triple bottom line results. A seasoned hotelier, he worked with premium industry...

Global premium hospitality, with multi-unit General Management experience and pre-opening development exposure. Finely tuned problem solver to achieve consensus amongst all stakeholders. All level communicator with culture sensitivity through proven leadership in multicultural environments. Develops the best in class standards in competitive markets to achieve triple bottom line results. A seasoned hotelier, he worked with premium industry leaders such as The Ritz-Carlton and Kempinski in Europe as DOSM as well as Starwood Hotels and Resorts for several years as General Manager in Africa. He managed significant turn-key assignments, rebranding as well as pre-opening complex, resorts operations. Florian’s strengths include development exposure in Europe and Africa, in highly competitive markets, improving yield to 14% and above EBITDA in 18 months, resulting in top performing hotel in 2014. Pre-opening exposure in premium brands in Germany as well as diverse cultural markets such as Nigeria and Gabon, where he was known as a multi-level communicator. Equally, his creative problem solving created service-orientated outcomes for employees/guests for satisfaction scores of 85 to 90% respectively. In 2011 and 2013 he was awarded for the best results in the regions. Florian can be reached at:T: ‎+43 680 1104880 (CET) E: [email protected] Premium Hospitality, Hotels, Resorts, General Manager, CEO, Facility Management, Project Manager, Asset Management, Africa, Europe, Resort, SALES, MARKETING, Boutique, Partnership Development, pre-opening, Turnkey Operations, Marketing, Conferencing Marketing, Executive, Consulting, Hospitality, Luxury Hospitality, Hotels, 5 stars, Executive Search, Job Search, Catering, Career Management, Hotel Management, Hotel Manager, General Manager, Food and Beverage, Marketing, Hotelier‏, Ritz, Kempinski,linkedin, Starwood, Kempinski Guiyang, Guiyang General ManagerGeneral Manager @ Motivated and trained a diverse staffing profile to focus on comprehensive customer satisfaction. In 2011, the Le Méridien Mandji won the prestigious Best Starvoice Award for best employee satisfaction hotel with the entire region of all Starwood Hotels & Resorts. Set goals and ensured the implementation of new IT systems within the entire property and ensured upgrade of all areas. Project finally showed reduction of over hours and overall cost which resulted in increase of 13% profitability YOY. Planed and delegated Revenue Management to implement a yield management program, increasing occupancy and becoming the market leader in terms of ADR as well as RevPAR. Premium Hospitality, Hotels, Resorts, General Manager, CEO, Facility Management, Project Manager, Asset Management, Africa, Europe, Resort, SALES, MARKETING, Boutique, Partnership Development, pre-opening, Turnkey Operations, Marketing, Conferencing Marketing, Executive, Consulting, Hospitality, Luxury Hospitality, Hotels, 5 stars, Executive Search, Job Search, Catering, Career Management, Hotel Management, Hotel Manager, General Manager, Food and Beverage, Marketing, Hotelier‏. From March 2014 to October 2014 (8 months) General Manager @ Creating plan and concept for renovation of the entire property. Increasing market share, resulting in 16.4% profit increase and quality standards for guest experience improved by 49%, Awarded for safety achievements by Clifton with "Gold Award" in 2011 and an "Award for Excellence" for best in class results in employee satisfaction in 2012. Premium Hospitality, Hotels, Resorts, General Manager, CEO, Facility Management, Project Manager, Asset Management, Africa, Europe, Resort, SALES, MARKETING, Boutique, Partnership Development, pre-opening, Turnkey Operations, Marketing, Conferencing Marketing, Executive, Consulting, Hospitality, Luxury Hospitality, Hotels, 5 stars, Executive Search, Job Search, Catering, Career Management, Hotel Management, Hotel Manager, General Manager, Food and Beverage, Marketing, Hotelier‏. From January 2010 to March 2014 (4 years 3 months) GabonDeputy General Manager @ In charge for entire operation of the property, reporting to Area Manager Nigheria. Yielding of existing contracting and new agreements with Airlines and local government resulted in increase of EBITDA by +6.85% over 18 months. Training and re-certification of existing staff as well as new selection and training procedures for new employees resulted in "Award of Excellence" for best in class results in employee satisfaction in 2009. From June 2007 to December 2009 (2 years 7 months) NigeriaConsultant for Hotel Opening @ Opening of Hotel & Golf Resort - Implement structure of operational departments, set standards and procedures for Rooms departments, Sales & Marketing, Revenue Management and improve service quality standards. Responsible for hiring process of hotel staff as well as for trainings in the respective fields. Set key structure for using the product as a marketing platform itself. Known as the best leisure product within the entire country. From May 2007 to September 2007 (5 months) NigeriaDirector of Sales & Marketing @ Reengineered revenue/yield management procedures and standards, improving organisation’s GOP by 26% within 24 months. Introduced new comprehensive customer programs and ensured that strategic alliances conformed to elevated standard of customer focus. Established and implemented Catering Services for all European markets, servicing all industries, such as Automotive, Pharmaceutical, Lifestyle Brands as well as high profile governmental events. Responsible for 2 year PR strategy and 4 years Budget Forecast to evaluate upcoming renovation plans. Annual Budget for all related departments (PR, RevMngmt, Catering, Conference Services) and entire rooms division. Marketing plan for the Gourmet Restaurant - year over year better performance of Restaurant Aqua, Award for 2 Stars in Guide Michelin and 18 points in Gault Millau from 2005 to 2007. By 2008 3 Stars in Guide Michelin and 19 points in in Gault Millau as well as several other Awards. Restaurant is known as one of the Top 100 restaurants in the world. From January 2004 to March 2007 (3 years 3 months) Wolfsburg Area, GermanyAssistant Director of Sales & Marketing @ From 2003 to 2004 (1 year) wolfsDirector of Sales @ From 2001 to 2003 (2 years) Wolfsburg Area, GermanySenior Sales Manager @ Assistant Department Head – reporting to DOSM, cooperation with City Marketing, development of new markets and enhancing business from existing markets within Europe. Event marketing with local agencies and public relation trips to other destinations with Top 50 clients. From 1998 to 2001 (3 years) Hamburg Area, GermanySales Executive @ From 1997 to 1998 (1 year) Stuttgart Area, GermanySales Representative @ From 1995 to 1997 (2 years) Berlin Area, GermanyNight Manager @ From 1993 to 1995 (2 years) ViennaApprenticeship - HGA @ From 1990 to 1993 (3 years) ViennaManaging Complexities @ INSEAD From 2012 to 2012 Marketing Management @ Cornell University From 2003 to 2003 Leadership and Motivation @ Cornell University From 2003 to 2003 Hospitality Administration/Management @ Landesberufsschule Aigen From 1990 to 1993 Commercial @ Handelsakademie Neulinggasse From 1988 to 1990 Florian Walther is skilled in: Hospitality Management, Hotel Management, Resorts, Food & Beverage, Hospitality Industry, Catering, Sales, Revenue Analysis, Yield Management, Management, Front Office, Hotels, Pre-opening, Rooms Division, Event Management, Hospitality, Property Management..., Opening Hotels, Banquets, Micros, Opera, Hotel Booking, Tourism, Restaurants, Leisure, Guest Service Management, Fine Dining, Menu Development, Restaurant Management, Pre-opening experience, OnQ, MICROS, Customer Satisfaction