My background includes over eighteen years in Information Technology with accomplishments in consulting, software architecture, project management, full-life cycle software development, support, technical and project leadership. I am a skilled individual with a very strong ability to learn and grasp new technologies. I enjoy working in team environments.
I am an energetic self-starter, extremely motivated, dedicated, dependable, full of team spirit and have the ability to excel in challenging environments. I have been involved in several successfully completed team projects in multiple Fortune 500 environments. My areas of expertise include service oriented architectures, message based enterprise application integration solutions, business process management, server-side component development, relational database design and technical project management. Areas of interest and knowledge include full life cycle design, development and implementation of enterprise solutions.
With my versatile technical skill set and strong academic background, I have the ability to combine technical and business knowledge to lead and manage complex solutions. I have consistently met and exceeded goals in each position I have held. I believe I can make a positive contribution to your organization.
Specialties: Technical focus in salesforce.com as well as leading SaaS and enterprise integration technologies. Industry focus includes energy, utilities, chemicals and financial markets.
Independent Consultant @ Kraton Polymers - Developed batch integration interfaces between SAP and salesforce.com to enable daily synchronization of accounts, sales, forecasts and customer payment information. Re-engineered a legacy customer interface to support Kraton’s global SAP upgrade. Built a custom sales and forecasts module in salesforce.com using Visualforce and Apex to allow sales teams to dynamically interact with SAP data through salesforce.com.
Florida Power & Light - Technical lead for all salesforce.com development and maintenance efforts within the Gexa Energy and NextEra Energy subsidiaries of FPL. Lead a major restructuring of multiple commercial energy sales processes including opportunity management, product selection and contract generation modules. Lead a team of developers for salesforce.com and .NET integration efforts with an internal contract management system. Conducted data conversion and cleanup activities as part of restructuring efforts from legacy salesforce.com table structures. Developed multiple Apex classes, Visualforce pages and Triggers to support the product and contract management system implementations. Created multiple approval processes for credit processing and integrated D&B credit ratings into salesforce.com. Built multiple web service integrations to internal and external systems with salesforce.com APIs.
Cardinal Health - Analyzed current business processes, conducted business process design sessions with senior management, and facilitated joint application design sessions with sales users to define specific requirements for the CRM initiative. Customized salesforce.com to meet the needs of P4Healthcares individual lines of business to promote the quality of opportunity pipeline visibility as well as user adoption. Managed the CRM project plan and milestones, assisted in data cleanup efforts, developed integrations to internal systems, workflow rules and custom buttons as well as conducted data environment deployments for salesforce.com From May 2009 to Present (6 years 8 months) Independent Consultant @ Nexeo Solutions - Lead IT separation efforts for an acquisition of the chemical distribution division of Ashland Inc focusing on Salesforce.com technologies. Technical Lead for 2500 user base SFDC implementation for custom CRM applications. Lead two delivery teams of over 20 resources focusing on sales process support and migration of over 150 Lotus Notes application to the Force.com platform. Developed environment strategies, change management processes and technical standards for Force.com development. Developed integrations between SharePoint and Salesforce as well as worked on the replatform of existing integrations between Salesforce and SAP to webMethods 8.2. The integration upgrade was developed in parallel to the SAP upgrade to ECC 6. From May 2009 to Present (6 years 8 months) Houston, Texas AreaTechnical Lead @ Waste Management - Technical lead responsible for managing technical work stream delivery for major SFA project. Managed integration and conversion development processes in support of salesforce.com CRM rollout. Functioned as a development lead for an offshore delivery team tasked with building out the technical components of the SFA solution. Helped define integration architecture strategy. Advised client on data conversion best practices for salesforce.com. Managed technical project risks and issues. Developed environment and migration strategies. Developed real-time SOA based integrations between salesforce.com and WebMethods.
CVS Caremark – Integration Lead on team tasked with implementing a prescription benefit plan system on the salesforce.com platform. Designed and developed integration solutions for real-time and batch processes. Batch process integrations were designed for the Informatica PowerCenter platform. Built Apex web services to enable real-time integrations. From July 2009 to March 2010 (9 months) Sr. Technical Architect @ Technical Architect in the professional services group of salesforce.com with a focus on platform and integration services. Worked with multiple clients to define and build solutions to be implemented on the salesforce.com platform. Main clients included the following:
Cigna Health Care - Developed multiple Apex classes, triggers, web services and front end components to support system customizations required by Cigna. Customized multiple user interfaces to using Java Script and Ajax.
BakerHughs - Developed Apex web services in support of the Account Planning Tool project. Customized front end user interface based on client requirements. Integrated with .NET front end tools which interacted with salesforce.com APIs.
VMware - Lead architect and developer for build out of integration framework implemented on Oracle Fusion middleware. Designed and built data migration processes for migration of legacy ClickCommerce Partner Relation Management data and users into salesforce.com.
Cisco Systems - Facilitated role of lead technical architect for the Matching Gift Program which was the largest Platform as a Service implementation in support of 65K users. Defined solutions to be implemented on the salesforce.com platform. Developed file intensive integration designs between Cisco and multiple external vendors to support program initiatives and API based integrations with PayPal.
Academy of Art University - Lead designer and developer for implementing CRM solutions at the worlds largest private art university. Built modules to support admission processes to be migrated from PeopleSoft. Utilized Cast Iron as the middleware to support the integrations required between PeopleSoft and salesforce.com.
Seagate – Integration Architect with a project focus to replace RightNow with salesforce.com. Focus was on developing integration solutions with internal web services at Seagate. From July 2008 to June 2009 (1 year) Consultant @ BEA Systems – Technical lead for an agile development effort on a team tasked with implementation of an internal licensing system based on SOA concepts.
Dow Chemical – Responsible for designing integration solutions between legacy Peoplesoft HRMS applications and SAP to synchronize employee information.
Washington Mutual- Implemented internal service oriented architecture framework built on BEA's Weblogic platform.
ExxonMobil - Worked with internal management to help layout base processes for integration services and designs to be used for establishment of the Integration Competency Center (ICC).
PG&E – Worked as an integration architect for the primary customer system at PG&E. I helped define the application architecture in support of PG&E integration agendas including the Advanced Metering Infrastructure initiative to be rolled out to five million customers. From April 2005 to July 2008 (3 years 4 months) Sr Associate @ Member of the Information Risk Management group within the Risk Advisory Services practice. Worked with multiple client businesses in the areas of accounting IT infrastructure, information security and internal controls. Skills applied mainly to accounting and risk management initiatives at KPMG client sites. Defined application controls for clients in preparing them to become compliant for SOX regulations. Clients included the United States Department of the Treasury, Shell, Calpine, Entergy, PG&E, Tyson Foods, FDIC and Federal Home Loan Bank of Chicago. Other areas of knowledge Sarbanes-Oxley controls, COBIT, and COSO IT control methodologies. From May 2003 to April 2005 (2 years) Consultant @ Worked as a consultant on a team tasked with building an EAI infrastructure utilizing Biztalk. Developed infrastructure that was based on SOAP and web services for integration solutions. Most duties covered building processes between PeopleSoft and Oracle utilizing Biztalk. Designed and created middle tier functions including document mapping, routing and translation. Wrote .NET components using C# to implement pre and post process for Biztalk integration solutions. Business areas that my development efforts covered included revenue management, human resources, health and safety, and a warranty claims system. From May 2002 to May 2003 (1 year 1 month) Consultant @ Consultant on a team tasked with building an automated deal confirmation system. Requirements included generating confirmation documents for deals conducted through in- house financial, gas and power trading systems. Tools and technologies include WebLogic 6.1, EJB 2.0, Servlets, RMI, RMI-IIOP, HTTP, XML, JSP, Oracle 8i, UML and Rational Rose 2002. Implemented workflow processing using TIBCO's Integration Manager, InConcert, and Active Database Adapter. Other duties included defining data access objects, building business components based on deal types, object modeling of specific deal confirmation types, creating custom data utility classes for application server abstraction, setup and configuration of WebLogic 6.1 on a Unix platform running Sun OS 8, and creating interfaces to function with corporate standard integration layers. From January 2002 to May 2002 (5 months) Sr. Technical Specialist @ Architect and developer for the Component Architecture Group concentrating on enterprise level integration framework objectives. Built and supported messaging based middleware applications for standardization of application integration tasks throughout all of Enron and it's subsidiaries. Projects included architecting, developing and implementing the monitoring system for the middleware effort. Objectives included common component architecture design and development, development of J2EE based algorithm library, and creation of system optimization tools applying computational analysis for messaging and server level data utilizing webMathematica for curve fitting and data normalization. Tools and technologies utilized include J2EE, RMI, WebLogic 6.1, Session and Entity EJBs, Servlets, JSP, JDBC, SQL Server, HTTP, TIBCO Adapter SDK, MSMQ and UML. From May 2001 to December 2001 (8 months) Solutions Consultant @ Defined technical requirements, designed architectural solutions, and developed messaging based middleware solutions to meet client requirements. Worked on multiple client implementations of all TIBCO's product line suites of EAI and e-business enabling tools. I also worked with defining integration architectures, developing and applying solutions for clients based on Tibco products and creating B2B processes. Projects were based on J2EE and TIBCO implementations. I also assisted in alliance partnerships activities. From December 2000 to May 2001 (6 months) Software Engineer @ Worked on multiple projects through the full software development lifecycle. Responsibilities included design and development of J2EE based n-tier systems utilizing WebLogic application server. Enterprise applications exercised technologies such as EJB, JMS, CORBA, and RMI. Designed common objects for business processes. Developed utility classes, servlets, and EJB processes. Also worked with multiple energy trading applications and helped integrate legacy systems with the BEA platform. I also created intranet applications for Risk, Power and Gas and trading groups. Developed and supported natural gas related applications for risk, accounting and contractual administration groups using Visual Basic. Wrote various stored procedures, views, cursors and triggers. From November 1998 to December 2000 (2 years 2 months)
Bachelor of Science, Informantion Systems @ University of Houston From 1994 to 1999 EpiscopalEpiscopal Fahd Alfadli is skilled in: Salesforce.com
Websites:
http://cloudras.com