Fahad Hassan's Email Addresses & Phone Numbers

Business Analyst @ Bahawan Cyber Tek From 2006 to 2008 (2 years) Business Analyst Consultant @ Bahwan CyberTek, Inc. From 2005 to 2007 (2 years) Business Analyst @ AR Systems From 2006 to 2007 (1 year) Senior Consultant @ Cigna/CGI Consulting The scope of this project was to decommission Special Risk Operations (SRO legacy claims system) and...

Business Analyst @ Bahawan Cyber Tek From 2006 to 2008 (2 years) Business Analyst Consultant @ Bahwan CyberTek, Inc. From 2005 to 2007 (2 years) Business Analyst @ AR Systems From 2006 to 2007 (1 year) Senior Consultant @ Cigna/CGI Consulting The scope of this project was to decommission Special Risk Operations (SRO legacy claims system) and enable the implementation of new Group Claims Management (GCM) platform by eliminating the limitations and inherent risk associated with integrating a 30+ year old system. SRO Sunset will retire SRO and modernize and streamline the integration between GCM’s claims workbench (FINEOS Claims) and required financial, corporate and reporting systems. Retirement of SRO will enable GCM to better support Group’s existing Disability, Life, Accident and Waiver of Premium products while removing key limitations preventing the launch of new products and product extensions. From February 2013 to August 2014 (1 year 7 months) Greater Philadelphia AreaSenior Business Systems Analyst @ Independence Blue Cross The scope of this project was to automate four lines of Businesses (LOB) in a new system CARMA (Collections Accounts Receivable Management Application). Phase I focused on Medicare Direct Pay (Individual) line of business and this phase was CMS mandate driven with a target date of Jan. 01, 2012. Phase II focused on all other lines of business that includes, Medicare Groups, Commercial Direct Pay, and Commercial Groups. From July 2011 to March 2012 (9 months) Greater Philadelphia AreaSr. Business Systems Analyst @ Gardner Resources Consulting, LLC Worked at Geisinger Health System From August 2010 to July 2011 (1 year) Danville, PABusiness Analyst @ Cognizant Technology Solutions From 2006 to 2007 (1 year) Sr Business Analyst @ CGI Developing Business Functional Requirements Documents (BFRD), Report Mockups and Report Specifications and obtaining approval from client stakeholders• Conducting User Acceptance Testing (UAT) with client stakeholders ahead of major releases to ensure systems functionality meets client expectations• Creating and providing trainings and presentations to the client ensuring that all end users are prepared to utilize new and existing software functionality• Created User Guides (System manuals) prior to system deployment or mock go-live• Serve as the bridge between the internal CGI technical, reporting, and quality assurance teams to ensure that business knowledge is communicated across the SIROMS team Senior Business Analyst @ CGI New Jersey Sandy Integrated Recovery Operations Management Systems(NJ SIROMS)– Department of Community Affairs (DCA) CGI has served as the primary IT consultant to the New Jersey Department of Community Affairs (DCA) in support of their ongoing disaster recovery efforts following the devastating impact of Superstorm Sandy. The Department of Community Affairs (DCA) has been designated the lead agency for implementing New Jersey’s Action Plan to assist state residents, businesses, and communities in their recovery efforts in the aftermath of the storm. DCA has received approximately $3.2B in funding to date through the US Housing and Urban Development Agency (HUD) Community Development Block Grants – Disaster Recovery (CDBG-DR). These efforts are translated into Action plans, Business Process changes at the Information Technology, Financial, and at the Infrastructure level. The action plan and its amendments detail how the State plans to spend the initial allocation of $1.83 billion and second allocation of $1.46 billion for eligible Superstorm Sandy disaster recovery and rebuilding activities. They describe the State’s proposed use of HUD funds, including criteria for eligibility and how the use of these funds will address disaster relief, long-term recovery.• Developing Business Functional Requirements Documents (BFRD), Report Mockups and Report Specifications and obtaining approval from client stakeholders• Conducting User Acceptance Testing (UAT) with client stakeholders ahead of major releases to ensure systems functionality meets client expectations• Creating and providing trainings and presentations to the client ensuring that all end users are prepared to utilize new and existing software functionality• Created User Guides (System manuals) prior to system deployment or mock go-live• Serve as the bridge between the internal CGI technical, reporting, and quality assurance teams to ensure that business knowledge is communicated across the SIROMS team Trenton, NJSr. Business Systems Analyst @ Telerx The scope of this project was to provide primary client contact services, acted as the business analyst, project manager, and liaison between clients, account managers, internal on shore teams that include data services, offshore development team, systems, and responsible for supporting BI Reporting team for Consumer Packaged Goods (CPG) and pharmaceutical service delivery. • Defined and documented report, dashboard specifications, report estimations, and consumer proposals within Business Intelligence team• Supported issues triage and issue resolution and data analysis activities in Agile methodology• Worked with BI/Data Warehouse (DW) technical development team to document business rules/algorithms, business logic, meta-data requirements, and data elements • Acted as a liaison between CPG and Pharmaceuticals clients and offshore development teamsPatient Assistance Program (PAP) and Pharma-covigilance (PV) - ProgramThe scope of this project was to integrate with Pega, Argus, CaseTrak systems for PAP and PV together.• Defined and documented requirements in user stories, and completed data mapping activities• Documented work flow changes, and identified current state and future state differences (CaseTrak)• Defined and document Disaster Recovery permutations, processes, mitigation and recovery strategies• Documented Merck Private, Merck corporate, Merck PAP Vaccine and Merck public sector patient assistance program requirements, Single-Sign on requirements, business and functional rules, requirements acceptance criteria, user acceptance scenarios and assisted in User Acceptance Testing (UAT) From October 2014 to July 2015 (10 months) Horsham, PASenior Business Systems Analyst @ The Children's Hospital of Philadelphia HIPAA Access to ePHI Phase I & II (Contractor)The scope of this project was to be compliant with HIPAA Security and Privacy Rules, and be certified Meaningful User as a hospital. Meaningful Use is part of the HITECH Act under the American Recovery and Reinvestment Act (ARRA). The goal of the project was to establish an Electronic Protected Health Information (ePHI) Monitoring program at the operating system, database and the application level beginning with EPIC, ChartMaxx and Meditech platforms. This effort will implement Security Information and Event Monitoring (SIEM) product called ARCSIGHT and FairWarning for privacy breach detection and auditing solutions. From March 2012 to February 2013 (1 year) Greater Philadelphia AreaBusiness Systems Analyst @ Blue Cross Blue Shields of MA Project I: Enrollment and Eligibility (Employee)The goal of the Enrollment and Eligibility project was to understand and integrate multiple enrollment interfaces into a manageable set of enrollment interface to be able to maximize enrollment, tracking and retention of health members. • Understood how HIPAA EDI transactions 270, and 271 interacted, and functioned to retain or terminate member(s) at the account/group level. • Acknowledged the data/content changes from HIPPA 4010 state to HIPAA 5010Program II (multiple projects): Security Compliance and Initiatives (Employee)This was an infrastructure, Information security and healthcare information systems management program. The objective of this program was to manage organizational change (OCM) and Organizational Development by updating existing business processes, automating manual processes and making them more efficient, and update/replace the existing security infrastructure (hardware and software) that had reached end of life and security remediation. The program had string of security compliance projects. Projects: BlueCoat, Firewall Replacement, HIPAA Compliance, CSA replacement, DLP work stream 1 and work stream 3• Acted as a junior PM on a small initiative and managed 2 Business Analysts, reported to multiple directors and a program manager• Worked with enterprise network security team, Information security teams and third party vendors to develop high level business requirements and technical requirements and supported data integration activities• Documented data loss prevention requirements, HIPAA Compliance requirements, SARBANES-OXLEY requirements, defined scenarios to identify and protect sensitive patient data and identify false positives Worked on many more projects. Info available upon request. From 2007 to 2010 (3 years) Boston, MABusiness Systems Analyst @ Florida Insurance representing Florida Blue (Blue Cross/Blue Shield) Project I: NASCO Canadian to Diamond migrationThe project objective was to reduce the administrative costs and reduce overall operating costs by migrating the business unit serviced by the NASCO system to the common platform claims processing system.• Analyzed system features and document new functionality in affected use cases• Tagged and traced system vision, stakeholder request, business rules document and use cases in Rational Requisite Pro in Enterprise repository. • Created and documented reports for NSA Canadian, document supplementary and special requirements specification • Refactored system use cases into production version to consolidate existing variant versions as per new process needs• Helped accelerate to transitional effort to migrate all project artifacts to enterprise project repository Project II: Diagnostic ImagingThe project objective was to support the ability for radiological utilization management review being performed on a pre-service or post-service basis and apply the determination to the claim during processing• Articulated and documented business requirements with version control to assist in change control• Helped accelerate to transitional effort to migrate all project artifacts to enterprise project repository • Manually tested Availity requirements in Test Director• Validated project specific requirements into system use cases as per new standard of Altered Use Case • Analyzed, research and find gaps in system use case according to new functionality and emerging process standardsEnvironment: Office XP, MS Enterprise Project Management, Windows XP, Rational Requisite Pro, Rational Rose, Test Director, Visio, MS Share Point From March 2007 to June 2007 (4 months) Jacksonville, Florida AreaBusiness Analyst @ Ingenix Project I: Impact Consumer 2.0 The project objective was to increase member awareness, increase communication with providers, and an electronic Health Record •Gathered and validated requirements on high level to define new features•Defined scenarios of health center practice to determine health center functions to capture requirements, procedures, and workflow standards of clinical practice. •Worked with end user departments, SME from physicians and health centers and clinical practices to ensure optimal utilization of the EHR.•Created Vision document and brought clarity to functional specification with emerging business needs•Acted as a liaison between the technology and business areas of the organization•Participated in UAT TestingProject II: Impact Provider 2.0 The project objective was to increase providers’ compliance, encourage preventative care and bridge the communication gap between members and providers through Electronic Health Record (E.H.R.), Electronic Medical Record (EMR) and Personal Health Record (PHR)•Gathered and validated requirements on high level to define new features•Actively participated in User Acceptance Testing (UAT) and helped prepare of training presentation for management on system features. •Created Vision and Market Requirements document to clarify project concept •Worked in cross functional teams and assisted with wire frame designs •Assisted project manager on daily basis with project activitiesProject III: Impact Professional (IPRO 5.0) The project objective was to build Clinical Episode-Based Predictive Risk modeling tool, utilizing healthcare analytics, medical and pharmacy claims, member’s clinical episodes of care, prior use of healthcare services, prescription drugs, lab results, to identify patients with higher risks, predict both future expenditures and calculates the probability of one or more hospitalizations, and identify interventions to improve patient’s outcomes. More info available upon request. From 2006 to 2007 (1 year) Business Analyst @ Garda World The scope of this project was to document the business and functional requirements for Tier Pricing module in Money Manager. Money Manager is a Cash management, billing and Cash tracking system. • Captured high level business requirements, functional requirements and business and system rules for cross accumulation • Documented work flow changes, and identified current state and future state differences From August 2014 to October 2014 (3 months) Wilmington, DESenior Business Systems Analyst @ Geisinger Health System I: Health Services Information Systems The scope of the HSIS project was to provide a 360 degree view of the member's health. This project was going to use and combine the member portal and provider portal in a web interface to the member and the provider. •Analyzed multiple vendors by comparing different software products, processes and pricing to assist with vendor selectionDocumented the requirements for Pharmacy Benefits Management (PBM) Integration on the member portal, encouraged members to use generic drugs by offering lower copay based on business rules and individual member profiles •Created and documented the scenarios/user stories for high level features and scope requirements for member & provider portal •Created project charter for Right Fax, iProcess and RPNavigator and captured high level business and functional reqs.•Documented conceptual design for Right Fax and iProcessProject II: Electronic Enrollment Audit The scope of this project was to satisfy audit needs on electronic enrollment process and reconcile data. •Created Concept Exploration document (CE) & evaluated alternative business and IT solutions, and recognized high level Scope, Business requirements, benefits, needs, constraints, risks, cost and recommendation.III: HIPAA 5010 (X12) Implementation The scope of this project was to comply with HIPAA 5010 mandate and support the conversion activities from 4010 to 5010 state •Identified and documented the requirements for 5010 conversion •Performed GAP analysis to identify new data elements required for HIPAA 5010 for transactions 834, 835, 837I, 837P, 837D, 270 & 271, and acknowledgment 277CA •Created End to End process flows, and activity diagramsIV: Amisys Release 5 UpgradeThe scope of this project was to build a Graphical User Interface (GUI) to a Cobol based legacy system From August 2010 to July 2011 (1 year) Danville, PASr. Business Systems Analyst @ Cognizant/ Wellpoint Project I: Clinical Programs Analytic & Platforms: Clinical Informatics Solution (Contractor)The goal of the project was to create the capability to collect and report information across the patient continuum of care for WellPoint medical management programs such as Case Management (CM), Utilization Management (UM) and Disease Management (DM• Captured requirements for CIS Enterprise level reports for Utilization Management (UM), Case Management (CM), Disease Management (DM), Pharmacy Benefits Management (PBM) and Customer Contract Management• Understood the existing business process for the Contracts Management System• Elicited and documented Clinical billing & laboratory/test report requirements and supported data integration activities• Worked closely with the ETL Developers and conceptually understand XML file used for data formatting (metadata) • Assisted in expansion of reporting and analytical tools Project II: Medisys Replatform (Contractor)The goal of the project was to map the requirements for post enrollment activities for Senior Enrollment system. • Gathered Business/functional specifications and captured logic behind post enrollment processes• Mapped Medisys requirements to Member portal and also created requirements traceability matrix for business, functional, technical and integration requirements • Supported replatforming activities for Medisys project, (Senior Enrollment system) • Posted, shared, and retrieved artifacts on Wellth (Cognizant collaboration tool) and Sharepoint From April 2010 to August 2010 (5 months) Blue Ash, OHBusiness Systems Analyst @ Ingenix UnitedHealth Group is an innovative leader in the health and well-being industry, serving approximately 70 million Americans. The H.S.A. Wellness project was to integrate a solution for debit card that will empower employee and employer both to better manage their health care dollars by enabling them to choose from different health accounts.• Gathered business requirements through conference meetings via phone in geographically disbursed areas• Assisted in drafting scope document to facilitate communication gap and meet aggressive time lines• Updated project deliverables, supporting documents consistently on MS Share Point• Tracked and assisted in determining needed resources for Cost Benefits Analysis with project manager and product manager • Identified project risks and issues and communicated them to project team to avoid any delays • Assessed new Business needs / initiatives and translate them into detailed business requirements specifications and process re-engineering• Clarified and reviewed functional specifications and Use cases. Environment: Rational Unified Process, Rational Rose, Visio 2003, Office 2003, MS Project 2002, Ms FrontPage, Windows XP, Microsoft Share Point From June 2005 to February 2006 (9 months) MinnesotaBusiness Analyst @ Florida Insurance representing Florida Blue (Blue Cross/Blue Shield) Blue Cross Blue Shield of FL is a leading player in the Health Insurance industry in the United States. The project objective was to integrate claim-processing system to accurately calculate member responsibility at any point of service cycle. • Created and transitioned UML artifacts to the Rational suite.• Brought the project team up to speed with Rational tools as helped team with transitioning on Rational tools with version control• Maintained initial navigational flows in MS power point and transitioned them to Rational Rose• Assisted project team with the hands on practice with Rational Tools • Tagged and tracked Business Use Cases in Rational Requisite Pro • Updated project deliverables, supporting documents consistently on shared drive and through Clear Case• Acted as a liaison between the technology and business areas of the organization• Created and designed Navigational flows, operational flows, different portals communicating with one another, clarified issues and simplified flow in Rose• Bridged the communication between non-technical users and technical solution developers• Assisted in filtering and reviewed functional specifications and Use cases. From February 2006 to May 2006 (4 months) Florida