Seventeen years of successful leadership and hands-on experience in Supply Chain Management, Strategic Planning and Forecasting, Inventory Management, Staffing, ERP/MRP improvements and expansion, Purchasing, Import/Export Operations, SOP establishment and improvements, Project Management, Customer Service/Order Entry Management

General Manager @ Manage a staff of 9 direct reports and 25 employees total. Responsible to Plan, direct, and coordinate the operations for the Indiana Distribution Divisions. Formulate policies, manage daily operations, and plan the use of materials and human resources. Direct and coordinate activities of departments concerned with the customer service, pricing, sales, reporting, purchasing, inventory and distribution of products. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Establish and implement departmental policies, goals, objectives, and procedures conferring with organization leaders, and staff members as necessary. Determine staffing requirements, interview, hire and train new employees, and oversee those personnel processes.  Consistently ranked as one of the highest rated employees corporation wide for PLR’s (Delivering Performance through Leadership and Results).  EBITDA increase of 2.5% in one year contributed lowering SG&A and Freight costs (improved 7% 2011-2015)  Increase sales order Fill Rate by 6% in the first 12 months.  Distribution Division ranking from #4 to #1 in EBITDA contribution in 2 years.  Core Lead for the implementation of Microsoft Dynamics AX for the distribution division. Successful implementation with zero turnover, zero impact to branch EBITDA and 1% increase in Customer Fill Rates.  Work with Executive Team to Design/ Develop/ Implement/ Maintain a cohesive reporting strategy that allows for “slicing/dicing” figures to analyze business unit performance. From April 2005 to Present (10 years 9 months) Elkhart, Indiana AreaImport Manager @ Responsible to evaluate supplier’s capacity, quality, financial stability, and credit worthiness. Establish sourcing strategy for finished goods products with knowledge of base material costs, commodities, and exchange rates. Leverage all products within a category to achieve best price. Establish new sources of supply with most favorable cost and quality to comply with customer requirements and strategic initiatives. Negotiate competitive pricing strategies, terms, and agreements such as exclusivity. Work with supplier and product management to ensure clear expectations and resolution of support product development by sourcing new products to achieve target prices to the customer, perceived value, and aesthetic presentation which distinguish our products from competition. Oversee and lead completion of Project/Product deadlines. Insure timeliness of all samples and developments to Product Directors. Give direction to Sales and Marketing during product transitions which will address potential E&O inventory, costs associated with pipeline supply, and opportunities to sell stock to depletion prior to new product introduction. Plan and purchase finished goods to meet sales requirements and delivery expectations. Monitor Direct Import Program to insure accuracy on the supply side.  Design and Implement a program to measure the value performance of our supplier base.  Work with team to design/ develop/ implement/ maintain a cohesive new product reporting strategy for the executive team, as well as a way to introduce new products to sales across the Organization.  Design and Implement a program to utilize and measure sales forecasting and integrate it into the purchasing discipline. From December 2008 to November 2011 (3 years) Import Buyer/National Electrical Product Specialist @ Responsible for purchasing all Electrical related import products, as well as working with the National Product director to resolve operational issues as needed.  Operational support to help grow the Decorative Lighting Category from $3.5MM in 2005 to $9MM in 2008.  Worked directly with the product director to create programs, policies, and procedures that allowed for quick growth with minimal issues. Including Picture Quotes, Picture Reporting, Product Catalogs, Import Backorder Forecasting, Advanced Purchasing Procedures, Cost Benefit Analysis, Glass to Fitter Matchup, Coding, Inventory Management, Sell Sheets… etc.  Major National Contract transition with Coordination of usages and orders for over 18 shipping locations and 12 internal divisions – the transition was seamless and as a company we were recognized/ awarded as a top performing supplier due to our efforts. From April 2005 to January 2009 (3 years 10 months) Partner/Business Management Director @ Responsible for managing all administrative, technology and accounting departments.  Design and implement a Paperless office  Design, implement and manage an Integrated Business Software including: A/R, A/P, Inventory, BOM, Sales/Quoting, Purchasing, Inventory, Supplier Management, Parts, Warranty, One Minute Manager, Dealer Management, Weights, Product Configuration, Advanced Pricing Program, Engineering Change Notices, and Supplier Charge Backs. This allowed our SG&A to be less than half of companies of similar size.  Cash flow forecasting  P&L Management From 2001 to 2005 (4 years) Project Team Lead @ Responsible for the Implementation of JDEdwards Software as it relates to Manufacturing, Inventory, Purchasing, Warehousing and MRP/DRP Modules for the Service Department.  On-time implementation, without system modifications.  Streamlined Policies and procedures that resulted in decreased shipment turn days from 12 to 3 day average.  Reduced manpower from 24 to 13 employees (Sustained for 9 years).  Created “impossible” reports.  Maintained consistent physical inventory variances less than .5%.  Developed a Legal Management Database that saved the company $20K+ in implementation dollars. From 1997 to 2001 (4 years)

Business Administration and Management, General @ Indiana Institute of Technology Erin Borkowski is skilled in: Inventory Management, Supply Chain Management, Purchasing, Inventory Control, Negotiation, Team Building, Budgets, Process Improvement, Strategic Planning, Continuous Improvement, Operations Management, System Deployment, Import/Export Operations, Microsoft Office, Microsoft Dynamics