Erik Quiroga's Email

Business operations management professional with a diverse set of skills, such as project management, analytical, quantitative, interpersonal, clear oral, written communication capabilities, including verbal and visual presentations. Strong devotion to organizational problem solving, customer service, and equally successful in both team and self-directed environments. In addition, I pride myself in being a quick learner, able to master new technologies/ software’s, and welcome, enthusiastically, dynamic change and challenges. Founder / Co-Owner of Goliath Apps, which prides itself helping small businesses, bands, and every industry in between with their mobile marketing strategy by selling, publishing, and designing mobile apps to push their content to the end users.

Founder/ Co-Owner @ Goliath Apps is a mobile design and development agency in San Antonio, Tx providing small businesses an effective mobile strategy to rival BIG companies. We have an excellent record of finding effective solutions in every business sector. The brain of our agency is a strategic partnership with a well know Silicon Valley firm, which allows us to have access to the best and brightest developers/designers in the mobile application realm. We leveraging this partnership with our extensive knowledge of small business operations to offer your firm a strategic competitive advantage. This is crucial for small businesses today more than ever to remain relevant with an ever-changing consumer. Launching with us is just the beginning of our journey – your specified team will keep measuring, analyzing, and learning about your project in order to take your company to the next level. Check out our website here: http://www.goliathapps.com/ From January 2015 to Present (1 year) San Antonio, Texas AreaTax Manager @ Responsible for managing tax reporting and compliance within the firm or confirmed tax returns are completed and accurate to minimize tax obligations to the client. Assisted public or private clients reach their goals through an audit, tax, advisory, or risk assessment. Responsible for tax planning in preparation for future filings depending on client goals. Analyzed the company's annual earnings, expenditures, and investments are reported with accuracy and completeness. Researched and analyzed the implications of the U.S. tax code and advised clients on tax related issues. Assisted/ prepared simple to complex tax returns for individuals or small business clients to include, but not limited to: researching potential deductions and credits, advise against potential tax liabilities, or help clients receive the maximum lawful, allowable refund. From January 2011 to April 2014 (3 years 4 months) Laredo, Texas AreaPreload Supervisor @ Train, supervise, and delegate assigned duties to package handlers which should be completed in a safe and timely manner by using Safe Work Methods. Provide support and feedback to drivers by coordinating alternative routes, verifying delivery of correct merchandise to customers, and solving any merchandise discrepancies using the UPS DIAD board. Supervise a workgroup of 8- 26 employees in a union setting. Conduct Pre Communications Meetings (PCMs) describing daily safety or performance goals. Complete numerous safety, procedural, and operational trainings designated by the Safety Manager. Promote a positive, team oriented work environment by employee involvement, proactive feedback, and inter-departmental communication exchange to fluidly facilitate the production package process. Ability to reason and resolve problematic situations in a highly dynamic environment. From January 2011 to August 2012 (1 year 8 months) S.A.P. Poweruser @ Occasionally provided troubleshooting with errors such as wrongful information entered into the billing system or reconfiguring RF scanners. Created Bill of Laden’s (BOL) by verifying and inputting the correct information such as the shipper’s name, country origin, and description of goods. Reported all shortages or discrepancies to the shift manager, customer, and shipper; printed out pick orders to be handed out to the warehouse employees. Participated in cycle counts using RF scanners to determine inventory quantities; utilized tracking software to locate merchandise and inbound or outbound shipments. From April 2008 to October 2008 (7 months) Freight Specialist @ Applied strict inventory controls toward any merchandise received. Loaded/ unloaded merchandise (cross docking) into trailers using a forklift or pallet jack destined for delivery to the customer. Contacted customers with any discrepancies related to their orders (ex. shortages, overages, damages) to get them resolved. Utilized the inventory warehouse program MEPAW to pick or pull merchandise from the shelving racks. Completed programs designated by the company to promote safety, awareness, and quality control such as ISO 9000 and Sigma Six. From January 2006 to February 2008 (2 years 2 months)

Master Business Administration, International Finance @ Texas A&M International University From 2011 to 2013 Bachelor of Business Administration, Management and Operations @ Texas A&M International University From 2009 to 2011 Associate of Science (A.S.), Business Administration @ Laredo Community College From 2005 to 2007 Erik Quiroga is skilled in: Mobile Applications, Mobile Devices, Android Development, Web Design, Marketing Strategy, Operations Management, Analysis, Business Analysis, Data Analysis, Customer Service, Financial Analysis, Team Leadership, Management, Financial & Operational Modeling, Sales