Eric Troup's Email Addresses & Phone Numbers

📖 Summary

Specialties: Telecom Management Architectures and Strategy, Enterprise Service Oriented Architecture, Digital Service Delivery / Brokers Multi-Cloud Converged Service Delivery & End to End Service Management Software Defined Cloud, Networks (SDN) and Network Function Virtualization (NFV).Chief Technical Officer, Worldwide Communications and Media Industries @ Eric Troup was appointed Chief Technology Officer for Worldwide Communications and Media Industries in June 2011. As the lead industry technology strategist for the Telecom, Cable and Media sectors, Eric is responsible for guiding the evolution of a growing ecosystem of enterprise solutions spanning BSS/OSS, media creation & delivery, cloud, device management, and service lifecycle management/delivery in collaboration with customers, partners, industry organizations, and Microsoft product groups. From June 2011 to Present (4 years 5 months) Distinguished Fellow @ TM Forum Distinguished Fellow. Elected to the Executive Committee overseeing management of the Forum and monitoring the actions and activities of the organization against agreed goals, objectives and budgets. Member of the Strategy and Adoption Subcommittee responsible for guiding the technical strategy and various programs supporting adoption of industry standards and best practices. From May 2012 to Present (3 years 6 months) Sr Principal Architect @ Mr. Troup offers strategies and best practices to partners and communications services providers on how to implement BSS, OSS, and service delivery solutions leveraging Microsoft platforms and development tools. He helps BSS/OSS/SDP suppliers take advantage of the economic benefits offered by the Azure PaaS model to more effectively support global clients. He supports enterprise Service Oriented Architectures for internal Microsoft BSS/OSS initiatives and Service Delivery Brokers in support of Microsoft Windows Azure, Windows Live, and Microsoft On-Line Services. He is the principal Microsoft representative to the TM Forum. From October 2008 to June 2011 (2 years 9 months) Architect / Platform Strategy Advisor @ Developer and Platform Evangelism for Microsoft Communications / Media and Entertainment Sector. Develop requirements and suggest architectural approaches that leverage Microsoft technologies for wireless, fixed, and Media and Entertainment service providers. Work with partners to evolve their solutions to take optimal advantage of Microsoft technologies within their software products for BSS/OSS/NMS, Service Delivery Platforms, and IMS. Teach how to architect solutions for service creation and execution of Managed Network Mashups (Web 2.0) of service assemblies leveraging Microsoft's "Telco 2.0" offerings. Work with developers and service providers to make optimal use of Microsoft Visual Studio Team System and model driven development technologies. From December 2006 to October 2008 (1 year 11 months) Solutions Architect @ Develop requirements, architect solutions, and deliver services projects that leverage Microsoft technology for wireless, fixed, and broadband service providers. Work with partners to create joint solutions and associated Go-to-Market strategies in the areas of BSS/OSS, Service Delivery Platforms, and IMS integration. Architect solutions for Service Creation and Execution of Managed Network Mashups (Web 2.0) as part of Microsoft's "Telco 2.0" strategy. From December 2004 to December 2006 (2 years 1 month) Senior Manager @ Led multiple teams and projects providing technology and business consulting services with full P&L responsibilities for projects sold and delivered to telecommunications and media industry companies in the Americas and Western Europe. From October 2000 to December 2004 (4 years 3 months) Greater Atlanta AreaDirector OSS Solutions @ Led BSS/OSS solutions team focused on consulting services, system design and integration of BSS/OSS solutions leveraging commercial off-the-shelf packages and custom development work for various telecoms in the North and South America. From August 1996 to October 2000 (4 years 3 months) Greater Atlanta AreaConsultant @ Established a small business to support a consulting engagement with Network Express, a manufacturer of ISDN data networking equipment. Provided management consulting services to the President of Network Express through the completion of its acquisition by Cabletron. From March 1996 to August 1996 (6 months) Senior Partner @ From June 1993 to March 1996 (2 years 10 months) Greater New York City AreaMajor @ Served in a variety of staff positions at the US Army Reserve Regional Command, Ft Totten, New York. Financial Management Officer in the Office of DCS Resource Management. Graduate of the U.S. Army Command and General Staff College (CSGC). From August 1985 to August 1993 (8 years 1 month) Director, Systems Integration Development @ From June 1990 to June 1993 (3 years 1 month) Greater New York City AreaStaff Manager, Northern Division @ From 1987 to June 1990 (3 years) Manhattan, New York, NYManager @ From August 1985 to 1987 (2 years) Captain (P) @ Served in a variety of command and staff positions in the United States and Europe. Commanded US Army Field Artillery Battery in Europe (USAREUR - NATO). As Battalion S4, commended by USAREUR for outstanding logistics management operations after an audit by Defense Logistics Agency. Selected by the Comptroller General of the Army as FMO, 1st Infantry Division (Fwd). From June 1975 to August 1985 (10 years 3 months) BS, Engineering @ United States Military Academy From July 1971 to 1975 MBA, Marketing and Finance @ University of Utah From September 1978 to 1980 Masters Degree, National Security and Military Operations @ U.S Army Command and General Staff College From 1989 to 1990 Eric Troup is skilled in: Cloud Computing, Service Delivery, Program Management, Architecture, IT Strategy, Enterprise Architecture, M2M, Integration, Telecommunications, Enterprise Software, Strategy, SOA, CRM, Go-to-market Strategy, Wireless, Mobile Devices, Management Consulting, Consulting, Professional Services, Business Intelligence, Product Management, SaaS, Management, Cross-functional Team..., Governance, Networking, Strategic Partnerships, Solution Architecture, Pre-sales