Veteran sales executive with a successful and consistent track record selling SaaS based solutions • Extremely successful in consultative selling and understanding the customer’s needs • Vast knowledge base in selling across Email Marketing, Marketing Automation, Service Automation, CRM, Social • Top performer highly accomplished with 18 years of experience in both field and inside sales • Proven ability to adapt and thrive in highly competitive situations • Passionate and driven in all aspects of life • Natural leader and team player
Specialties: Web 2.0 • Cloud Computing • WebEx • SaaS • Vision -Strategy - Execution • Unified Communications and Collaboration - Conferencing - Messaging - Enterprise Social Business Software - Mobility • eLearning • Telephony • Video • VoIP • IM • Integrity • Teamwork • Negotiation • Social Media • New Business Development • Customer Service • Relationship Building • Microsoft Office • Hoovers • Social • Mobile • CRM • Email Marketing • Marketing Automation • Salesforce • Oracle Fusion • Service Automation
Applications Sales Manager - Customer Experience @ Assist Bay Area and Northern CA companies in developing an omni-channel support strategy that will increase acquisition and retention while reducing overall cost of operations across their support environments. Significant focus on improving customer experience for B2C and B2B companies and increasing ROI through integration with other organizational systems for a 360 degree view of the customer.
Delivering Modern Customer Service means meeting these expectations. Engaging customers, empowering employees, and adapting quickly are the Three Tenets of delivering Modern Customer Service – and the Oracle Service Cloud can help you get there. Oracle delivers the most complete Customer Experience solution in the industry, enabling companies to differentiate themselves across all channels, touchpoints, and interactions. From May 2014 to Present (1 year 8 months) Regional Sales Manager @ Act-On Software's cloud-based marketing automation platform is the foundation of successful marketing campaigns everywhere -- from small, simple and direct, to complex globally implemented programs. Act-On's technology features an Instant-On™ database for accelerated campaign implementation; an easy, highly intuitive user interface; and a comprehensive, feature-rich solution set. This includes a best-in-class email engine with one-click integration to leading web conferencing and CRM solutions; tools for website visitor tracking, lead scoring, lead nurturing and social media prospecting; design tools for web forms, landing pages and emails; and more. Act-On is headquartered in Beaverton, Oregon, with offices in Roseville and Menlo Park, California, and Bangalore, India.
• Effectively and independently distill and deliver the Act-On value proposition demonstrating Act-On's SaaS-based marketing automation platform to C-level executives
• Consistent team leader and “Go-to” expert for everything Act-On
• Top 5 performer in a 75+ rep environment
• In depth knowledge of competitors and SaaS-based technologies
• Excellent business acumen
• Consistently sell largest deals in the company
• Extremely successful in solution-based selling and understanding the customer’s needs
• Develop a sustained pipeline of accounts by actively prospecting via cold-calls, marketing lead follow-up, personal relationships, Act-On executive introductions, and marketing automation introductions to independently close contracts at a close frequency and value to meet or exceed productivity and quota expectations
• Follow the established Act-On sales process, and consistently and regularly use Salesforce.com to provide timely and accurate forecasting and reporting of activity to Sales Management From July 2011 to May 2014 (2 years 11 months) Senior Sales Executive @ • Facilitated, managed, and supervised Investor/Seller asset(s) transactions and negotiations
• Successfully executed, finalized and verified all necessary contracts and legal documentation (RFPs, NCND, LOI, FCO and related purchase contracts)
• Initiated and acquired significant capital opportunities for our investors within the various commodities and instrument markets (Oil, Gold, PPP and Financial Instruments) – resulting in 25% increase in lodged assets and 40% increase of fuel production contracts and allocations
• Responsible for developing additional venture capital opportunities through cold-calling, on-site visits, and networking events
• Researched and developed new relationships with third-party funding providers, handled negotiations of our largest transactions, and maintained high-quality service standards for our ongoing high-profile clients From 2009 to 2011 (2 years) Las Vegas, Nevada AreaPartner/Senior Sales Executive @ • Responsible for opening the Folsom Branch of 1st Metropolitan Mortgage
• Implemented Encompass CRM SaaS-based software
• Built relationships with top lenders and national title companies
• Generated business by cold-calling, on site visits, and networking with realtors throughout the Western United States
• Successfully grew the Folsom Branch to 18 employees while being a consistent top 10 performer company-wide
• Created a successful training program and guidelines
• Established, streamlined and supervised all internal SaaS-based technology training (CRM/ Lead Generation Technology)
• Responsible for Loan origination, selling, pricing, and underwriting a variety of A-paper, FHA/VA and commercial loan programs From 2004 to 2009 (5 years)
BA/BS, English & Psychology @ California State University-Chico From 1990 to 1996 Eric Schilling is skilled in: Marketing Operations, Value Propositions, SaaS, Analytics, Salesforce.com, CRM, Demand Generation, Marketing Automation, Solution Selling, Lead Generation, Email Marketing, Marketing, Cloud Computing, Enterprise Software, Sales Process